Topps tiles have been top class with customer service. I recently purchased a number of tiles for my new kitchen . After our kitchen was completed we some how ended up with 6 packs unused so obviously... See more
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Topps Tiles is the UK's largest tile specialist. Since 1963 we’ve sold only the very best quality on-trend products sourced from around the world. Be inspired by innovative tile design.
Grove Park, Thorpe Way, LE19 1SU, Leicester, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 62% of negative reviews
Typically replies within 1 month
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Excellent end-to-end service and excellent quality products 👌 thanks to Amelia and the very helpful guy on collection day (apologies, I didn't catch your name). This was the Pompey centre branch. Thank you 😊

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Natasha made this experience as painless as possible. Very helpful and knowledgeable. Chesterfield Topps Tiles

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Very professional, knowledgeable, and friendly staff. Leon, the Customer Service Agent @ Penge Branch, was exceptional, extremely, helpful & pleasant. I will be purchasing all of my tiles for my new house from the Penge Branch, because of my great experience. Thank you Leon.

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Great service great value for money staff very pleasant will use again

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We were very impressed by Graham on our visits to the Aberdeen branch.
Helpful, polite and knowledgeable about the products.

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Great service on every visit to the Widnes branch. Highly recommended to all friends and family

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Dolton is amazing he knows everything has an eye for detail as I let him make his recommendations and 10 times out of 10 I have gone with his suggestions- he’s helpful, friendly and generally nothing is too much trouble for him he brings everything out to my car takes care in packing it in nicely! Best customer service Dolton big THANK YOU 🙏

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We used Topps Tiles in Hounslow and Sunbury recently, and at both branches, and we were very impressed with our engaged and knowledgeable the staff were. They were able to give us good advice on choosing tiles and answer all our questions. Great customer service!

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Very helpful in sorting tile offcuts for charity project.. thank you!

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Very helpful great advice and service

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Very knowledgeable, friendly and spent time with me to find what I was looking for.

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Every time I shop in the Saint Albans branch it is a pleasure
Sharon,Conrad and Matt are doing the things very easy for me,they are really good and rare people to work with,thank you

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Excellent customer service at Topps tiles Northampton, especially from Helen who was most helpful.

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Just a note to say Anastasia was amazing. She helped me choose tiles and gave such great advice with zero pressure. Her customer service was outstanding. Please pass on my thanks!
A Revan

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Rhia was absolutely amazing. I’ve never had such a positive experience at any business I have visited. It’s clean, welcoming, and the staff are brilliant. What more can you ask for? We were in and out with what we needed within 20 minutes. Absolutely amazing!

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Staff extremely helpful and a very wide range of tiles. Excellent service

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Great service from Jay at the Tunbridge Wells store today. He was very helpful and knowledgeable. Great customer service, thank you.

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Great products, good prices, excellent staff and knowledge

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This review is for the Ayr Branch of Topps. Ordered some wall panels to be delivered by DX. Delivery was incomplete and my missing panel was tracked by DX all the way to Exeter via Swansea! Topps in Ayr were chasing DX to resolve but in the end DX stopped replying to their emails. Eventually panel returned to Topps as damaged which is unsurprising given the number of transshipments it had. DX didn’t think of telling Topps it was being returned.
Throughout all of this the team at Ayr kept me up to speed on the latest DX disaster and ordered me a replacement panel which arrived without incident. So big shout out to Andy at Topps Ayr for sorting the mess out so efficiently and keeping me informed . DX get 0/10. If any Topps management read this, 1. ditch DX as they’re doing your company no favours. 2. Give Andy in Ayr a raise!

Reply from Topps Tiles
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