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Tooltime UK Ltd Reviews 

1,284
•
TrustScore 4.5 out of 5

4.7

Do-it-Yourself Shop
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Review summary

Created with AI, based on recent reviews

Considering 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their good quality and accurate descriptions, often finding them to be excellent value. Many appreciate the competitive prices, especially during sales, making purchases affordable. The delivery service is frequently highlighted as fast and timely, with items arriving well-packaged and in good condition. The overall ordering process is often described as easy and impressive, leading to high satisfaction. However, some customers also noted that the free gifts or mystery box contents were occasionally disappointing. They felt these items sometimes lacked practical value or were not what they expected, appearing to be old stock rather than genuine surprises.

What people talk about most

Product

People report positive experiences with products, frequently praising the quality, value, and competitive... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the promptness and speed of... See more

Price

Reviewers consistently express satisfaction with the pricing, often describing items as great value,... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order came quickly and represented excellent vfm. The numerous free gifts were a nice touch although most diy-ers like me would already possess them. Am looking forward to using the reciprocating saw... See more

Rated 5 out of 5 stars

Tooltime products and prices meet my niche needs. I'm retired, and my life is now family and DIY. When Tooltime are having their regular sales, I top up on my DIY consumables, and perhaps a new tool.... See more

Rated 5 out of 5 stars

I ordered a cordless 'Silverline' crocodile saw - great price, great summer discount - only paid £29 - Using a Bosch blade the tool worked very well - downside only 1 battery but great delivery so 5... See more

Rated 5 out of 5 stars

Fast delivery Really good price Came with a few freebies which was unexpected but appreciated Not used this company before but would recommend Replacing a garden box I’ve had for years so ho... See more

Company details

  1. Do-it-Yourself Shop
  2. Bike Accessories Store
  3. Countertop Store
  4. Gift Shop
  5. Home Improvement Store
  6. Pneumatic Tools Supplier

Written by the company

Tooltime.co.uk provide great value products whether that be from branded manufacturers like Tefal, Kenwood, Russel Hobbs, Dunlop or from our own Tooltime quality and value range or our premium Aston Of London and Voche branded products. We have thousands of excellent products at fantastic prices, most of which come with free delivery. Our extensive list of products includes: power tools , hand tools , watches, gifts, jewellery boxes, air tools, camping, caravaning, car accessories, electrical, electrical switch sockets, electric spray guns, electrical accessories, downlighter kits, electrical tools, pest killers, batteries, electrical heating, engineering tools, fixings and fastenings, gifts and gadgets, hand tools, hardware, home and garden, lighting, pest control, power tools, safety and work wear, sport and leisure, storage and handling, tool accessories, watches

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,284)

172 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 4 out of 5 stars

Very helpful staff- I had to phone and…

Very helpful staff- I had to phone and was pleased to get a good response (I messed up the order first time)
They quickly rectified my mistake and wheels arrived a few days later. (also thanks to the warehouse staff)
My only quibble was the wheel's brakes didn't work on opening. but after some manipulation and Fairy Liquid I got them to work. Don't think I should have had to do that on new wheels...Also the 'free' gifts are a bit useless- some were fit for the bin immediately. Advice is to get rid of your old stock another way. Aside from that all good.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

Tool time is a great company

Tool time is a great company. From order to delivery is very quick. Four days but one day is due to the delivery being late.good product and very well packaged at a very good price. Not bettered anywhere else. Definitely buy from them again now that l have found them. Five star service.Thankyou.
David Muckle

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company. Got great deal on my bulbs and free delivery. Parcel arrived well packed and nothing was damaged. Delivery was really quick. I’ve used the company before so I knew them to be reliable.

7 November 2025
Unprompted review
Rated 5 out of 5 stars

The company was great to deal with

The company was great to deal with, the products were as described at a competitive price. I would happily use them again. Although the parcel was delivered late, this was due to Evri. When I received an email from trustpilot but still hadn't received the item I emailed to let them know the position. They chased it up and it was delivered the next day.

30 October 2025
Unprompted review

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