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Tooltime UK Ltd Reviews 

1,286
•
TrustScore 4.5 out of 5

4.7

Do-it-Yourself Shop
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Review summary

Created with AI, based on recent reviews

Considering 179 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their good quality and accurate descriptions, often finding them to be excellent value. Many appreciate the competitive prices, especially during sales, making purchases affordable. The delivery service is frequently highlighted as fast and timely, with items arriving well-packaged and in good condition. The overall ordering process is often described as easy and impressive, leading to high satisfaction. However, some customers also noted that the free gifts or mystery box contents were occasionally disappointing. They felt these items sometimes lacked practical value or were not what they expected, appearing to be old stock rather than genuine surprises.

What people talk about most

Product

People report positive experiences with products, frequently praising the quality, value, and competitive... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the promptness and speed of... See more

Price

Reviewers consistently express satisfaction with the pricing, often describing items as great value,... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Order came quickly and represented excellent vfm. The numerous free gifts were a nice touch although most diy-ers like me would already possess them. Am looking forward to using the reciprocating saw... See more

Rated 5 out of 5 stars

Tooltime products and prices meet my niche needs. I'm retired, and my life is now family and DIY. When Tooltime are having their regular sales, I top up on my DIY consumables, and perhaps a new tool.... See more

Rated 5 out of 5 stars

I ordered a cordless 'Silverline' crocodile saw - great price, great summer discount - only paid £29 - Using a Bosch blade the tool worked very well - downside only 1 battery but great delivery so 5... See more

Rated 5 out of 5 stars

Fast delivery Really good price Came with a few freebies which was unexpected but appreciated Not used this company before but would recommend Replacing a garden box I’ve had for years so ho... See more

Company details

  1. Do-it-Yourself Shop
  2. Bike Accessories Store
  3. Countertop Store
  4. Gift Shop
  5. Home Improvement Store
  6. Pneumatic Tools Supplier

Written by the company

Tooltime.co.uk provide great value products whether that be from branded manufacturers like Tefal, Kenwood, Russel Hobbs, Dunlop or from our own Tooltime quality and value range or our premium Aston Of London and Voche branded products. We have thousands of excellent products at fantastic prices, most of which come with free delivery. Our extensive list of products includes: power tools , hand tools , watches, gifts, jewellery boxes, air tools, camping, caravaning, car accessories, electrical, electrical switch sockets, electric spray guns, electrical accessories, downlighter kits, electrical tools, pest killers, batteries, electrical heating, engineering tools, fixings and fastenings, gifts and gadgets, hand tools, hardware, home and garden, lighting, pest control, power tools, safety and work wear, sport and leisure, storage and handling, tool accessories, watches

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(1,286)

174 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Happy with my purchase, but didnt understand the offers on my order

Came across this seller after my 1/2" drive torque wrench broke and I needed a replacement. I'm a fan of the draper ones as they're affordable and good quality. After a Google search Tooltime UK offered the best prices so decided to give them a try. The checkout process was simple/straight forward and my purchase arrived when they said it would. I would buy from them again.

The only thing I didn't understand was the offers in my checkout basket. My order invoice showed 3 items as free. What they describe as 3 x mystery items with a minimum RRP of £0.50 each. When my order arrived it was just the torque wrench. And whilst I wasnt exactly disappointed in not receiving my free items, I don't understand why the checkout process includes these if nothing is being sent out.
My biggest factor on choosing where to spend my money is price, so I would consider buying from them again.

19 January 2026
Unprompted review
Rated 4 out of 5 stars

Quick delivery, shame about the cheap tat

Item (Draper compost bin) arrived in quick time, but despite explicit instructions to NOT SEND THE FREE GIFT(S) that cannot be removed from the basket, the next day I received a box of cheap tat like crappy LED lamps and face masks that I now have to get rid of.

21 January 2026
Unprompted review
Rated 5 out of 5 stars

Great guys

Great guys. great tools at exceptional prices. Always fast delivery by decent couriers. Always check her first. 5* service.

15 January 2026
Unprompted review
Rated 5 out of 5 stars

draper tig welder

Great website , easy to navigate, the most competive priced product after carrying out a comparison and then really fast delivery with free mystery gifts - exceeded expectations - highly recommend, will use again !

8 December 2025
Unprompted review
Rated 4 out of 5 stars

Good price, good service

The product purchased was delivered promptly. Communication regarding delivery was good. A good price and a good service. The 'random' elements are more of a gimmick than a genuine practical addition.

9 December 2025
Unprompted review
Rated 5 out of 5 stars

I ordered 2 electric wax burners and…

I ordered 2 electric wax burners and unfortunately, the bulbs were not working. I wrote to them requesting 2 new bulbs. There was no issue - they posted them right away and i am happy t say all is great. Great service - would definitely order from them again.

8 December 2025
Unprompted review

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