Excellent service with delivery in timescale. Only suggestions I would make are 1) Tools Today could communicate when delivery is likely to be as the process of PDI is completed. This helps to plan... See more
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Review summary
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Honestly I bought Stiga 748 SE from tools today.Due to the cartoon instruction manual provided by Stiga I never knew about the key to go in electrical starter .I kicked off as I could not start it . E... See more
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I ordered a ride on mower on Friday, got a phone call lunchtime Monday to tell me the pre delivery inspection was complete and that the mower would be shipped today. Delivered on Wednesday early afte... See more
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A really helpful chap called Tom explained what I needed to know and answered every question without any hard sell. Delighted with my new mower. Delivery excellent and another helpful man showing m... See more
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Company details
- Tool Store
- Construction Machine Dealer
- Garage Equipment Wholesaler
- Lawn Mower Store
- Safety and Work Wear Store
- Tool Repair Shop
About ToolsToday.co.uk
Written by the company
WHY BUY FROM ToolsToday.co.uk?
ToolsToday.co.uk is the Online Shop of Bob Richardson Tools & Fasteners Ltd, Our Showroom is Open to Both Public & Trade Customers & is Based in Dudley, West Midlands.
We Stock an Extensive Range of Products by Leading Brands including Stihl, Makita, Husqvarna, Teng Tools, Mountfield, Franklin Tools, Snickers, Stiga, Ledlenser, Sealey, Kress, Buckler Boots, Spear & Jackson, Dunlop, Parweld, Dewalt, SIP, Werner, Altrad Belle, Timco, Armorgard, JCB Workwear & Many More. Being an Established & Trusted Name in Tool Supplies Since 1983, we have Built Strong & Valued Relationships with all our Suppliers Enabling us to Give you the Best Products at Low Prices & Peace of Mind when Ordering Online.
We are a Family Run Business Committed to Giving you a Quality Service Matched with the Best Tools & Products. Welders, Air Compressors, Ladders, Lawn Mowers, Grass Trimmers, Drill Bits, Hand Tools, Workwear, Footwear, PPE, Angle Grinders, Pressure Washers, Torches, Heaters & Much Much More.
Contact info
Pedmore Road, DY2 0RL, Dudley, West Midlands, United Kingdom
- 01384482789
- sales@toolstoday.co.uk
- www.toolstoday.co.uk
4.6
Excellent
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Reply from ToolsToday.co.uk
Many thanks for your review Simon,
Kind Regards,
ToolsToday.co.uk
Great price and free postage on extra…
Great price and free postage on extra long broomsticks x 4
2 January 2026
Reply from ToolsToday.co.uk
Many thanks for your review Charlee,
Kind Regards,
ToolsToday.co.uk
Great Mower
Great Mower, eventually delivered after some confusion over dates. Overall good service and very pleased with the performance of the Mower. Nice touch with the free hat on the steering wheel. Thank you.
19 May 2026
Reply from ToolsToday.co.uk
Many thanks for your review Andrew and we apologise for the delivery date issue,
Kind Regards,
ToolsToday.co.uk
Reply from ToolsToday.co.uk
Many thanks for your review James,
Kind Regards,
ToolsToday.co.uk
Overall good company to deal with
Overall, good company to deal with. Competitive prices, excellent packaging and prompt delivery. My only complaint was that there were no guarantee or product registration details with the delivery and it took two email attempts to get this information from them. I did however receive an apology when I received the information needed.
10 April 2026
Reply from ToolsToday.co.uk
Thank you for taking the time to share your feedback Paul. We're thrilled to hear that you found our prices competitive and were happy with the packaging and prompt delivery.
We apologise for the delay in getting back to your initial email but glad to hear everything is now sorted,
Kind Regards,
ToolsToday.co.uk
Reply from ToolsToday.co.uk
Many thanks for your review Ian,
Kind Regards,
ToolsToday.co.uk
selling something you dont have
you went wrong yesterday by not phoning me as you said you would .then the order I put in via paypal on 19/5/2026 was not delivered and your excuse was you didnt have the batteries but they would be with you on 19/6/2026 and not today 9/6/2026 . please share this message with paypal
david eyre
18 May 2026
Reply from ToolsToday.co.uk
Please accept our apologies David for the stock issue with your recent order. While our website is updated daily, we occasionally experience delays in receiving real-time out of stock updates from our suppliers, sorry again for any inconvenience caused,
Kind Regards,
ToolsToday.co.uk
Reply from ToolsToday.co.uk
Many thanks for your review Tim,
Kind Regards,
ToolsToday.co.uk
Too flimsy
I bought this mower for my daughter so she could follow us around while we cut the lawns. It’s ok for use inside on on a hard surface but not robust enough to use or easy to push on a lawn.
16 May 2026
Reply from ToolsToday.co.uk
Sorry you found this child's toy not as you expected David. We've sold 100's of these Stiga toy lawn mowers with very positive feedback and at only £19.99 find it great value for money,
Kind Regards,
ToolsToday.co.uk
Good price and helpful staff
I purchased a mower after my last one died after 15 years. Tools Today offered the best price and staff helped with delivery options to suit my needs so an all round good experience!!
12 May 2026
Reply from ToolsToday.co.uk
Many thanks for your comments & review Steve,
Kind Regards,
ToolsToday.co.uk
A good price for a very good hedge…
A good price for a very good hedge trimmer. Fast dispatch too Thankyou
13 May 2026
Reply from ToolsToday.co.uk
Many thanks for your review Hayley,
Kind Regards,
ToolsToday.co.uk
Reply from ToolsToday.co.uk
Many thanks for your review Paul,
Kind Regards,
ToolsToday.co.uk
Second time i have used Tools today…
Second time i have used Tools today easy to order fast delivery and a good price. The low score given is due to lack of response when I emailed about a starting issue i had with the item.I had a reply saying forwarded to the workshop for their comments and that was it. So ended up getting help from a local company, who i shall now be using for my future purchases.
1 June 2026
Unprompted review
Reply from ToolsToday.co.uk
Ian,
You placed your order on Saturday 30th May, and we dispatched it the same day.
You received your order the following day, Sunday 31st May.
On that same day, when our offices were closed, you emailed us regarding an issue. Our sales team replied at 9:30am on Monday 1st June, the following day, to confirm that your email had been forwarded to our workshop.
We respond to all emails in the order they are received. As this is a particularly busy period, response times may be slightly longer than usual. At the time of posting this review, only 48 hours had passed which has not provided our technician sufficient time to respond to your query.
We feel this review is unfair and does not accurately reflect the level of service we have provided. Your order was processed and delivered promptly and your enquiry is currently being handled through our normal email support process,
ToolsToday.co.uk
Four items for tree work
Four items, Stihl Felling Lever etc, all cheaper than eBay for the same item - and reasonably quick delivery too. Thanks, will deal again.
22 May 2026
Unprompted review
Reply from ToolsToday.co.uk
Many thanks for your review John,
Kind Regards,
ToolsToday.co.uk
Great company
After a bit of research, tools today had best price for what I needed. From start to finish easy and quick service. Highly recommend this company.
11 May 2026
Reply from ToolsToday.co.uk
Many thanks for your comments and review Paul,
Kind Regards,
ToolsToday.co.uk
Tools todayood value for money7
Good value for money, fast turn around and products are as described would highly recomend this company.
10 May 2026
Reply from ToolsToday.co.uk
Many thanks for your review Darren,
Kind Regards,
ToolsToday.co.uk
order dealt with fast
order dealt with fast, smoothly and soon on its way to me. Great product by the way.
9 May 2026
Reply from ToolsToday.co.uk
Many thanks for your review Margaret,
Kind Regards,
ToolsToday.co.uk
Whole purchase experience flawless door…
Whole purchase experience flawless door to door spot on
7 May 2026
Reply from ToolsToday.co.uk
Many thanks for your review Philip,
Kind Regards,
ToolsToday.co.uk
Outstanding service
Outstanding service, ordered tools one day, delivered and in use the next.
6 May 2026
Reply from ToolsToday.co.uk
Many thanks for your review Keith,
Kind Regards,
ToolsToday.co.uk
Pricing is competitive but…
Pricing is competitive but I purchased against promises of fast despatch and quick delivery, This did not happen. When I chased it up I was offered a delivery a week later because 'toolstoday' preferred to use their own transport rather than a carrier. So if time is of the essence in your purchase make sure you factor this unreliability into your decision.
6 May 2026
Reply from ToolsToday.co.uk
Robin, our delivery times for ride on lawn mowers differ from our standard delivery terms, as each machine must be fully assembled and undergo a comprehensive PDI (Pre-Delivery Inspection) process before despatch.
Our website states that delivery is typically around 5–10 days. By using our own delivery vehicles, we are able to provide customers with a far more personalised and professional service compared to using a third-party pallet courier.
We deliver hundreds of ride on lawn mowers each gardening season and are extremely proud of the positive feedback we consistently receive regarding our service.
Regards,
ToolsToday.co.uk
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