I ordered 3 DeWart items last Saturday. On Sunday around 1000 the delivery from Screwfix arrived on Monday lunch time the ITS delivered arrived I only paid for basic on Wednesday afternoon the Toolden... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Ordering the 3 items of garden equipment was easy on the website, and tracking details were given. Two of the three items were delivered but no details of why not a third so had to chase. Third item a... See more
Company replied
Great product , realisable service . Packing inside side was not really secure but made no difference to quality .
Company replied
Service was very good, received the item as described and on time. The only part i would say could be better, was the packing. The battery charger was put in a cardboard box witj no packing. It was... See more
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Company details
Written by the company
Toolden is fast becoming one of the largest suppliers of Power Tools and Accessories in the UK. Toolden offer fantastic prices on Power Tools, Hand Tools and Accessories from top brands like Makita, Dewalt, Hitachi, Milwaukee, Teng, Bahco, Making Toolden your one-stop-shop for all Power Tools, Hand Tools, Accessories and more.
Fast Shipping, Great Prices!
Hard to be beaten on delivery and price...
We offer a fantastic shipping service through our courier partners, giving complete transparency and control of deliveries to our customers. Track your order from the moment of placing it until the minute it arrives at your door.
Our customers can't believe how much money they saved shopping at Toolden. We are hard to beat on almost every tool on our website and we even often bundle deals to reduce costs even more, just by buying your everyday essentials you can get discounts on your tools.
Contact info
Unit 1 Esslemont Estate, AB41 8NW, Ellon, United Kingdom
- 01358 726 719
- sales@toolden.co.uk
- www.toolden.co.uk
4.4
Excellent
31K reviews
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Makita cordless lawn mower.
Great company to deal with, easy to order & dispatched & delivered really quickly too.
Product is also a great bit of kit.
Would definitely recommend both the company & the product.
2 August 2026
Reply from Toolden
Thank you for taking the time to leave such positive feedback. We are so pleased to hear that you had an easy ordering experience and were happy with the quick delivery and the product itself.
Toolden Team
Fantastic communication from start to…
Fantastic communication from start to finish , fast delivery and item was as described , will use again ,
Top seller
2 August 2026
Reply from Toolden
Thank you for your wonderful review and feedback. We are so pleased to hear that you were happy with our communication, fast delivery, and the item you received. We look forward to assisting you again in the future.
Toolden Team
Reply from Toolden
Thank you for your comments
Toolden Team
Bought a socket set
Bought a socket set, case came with large crack in corner, I thought it was too complicated to do the refund process once i tried so i fixed it myself
1 August 2026
Reply from Toolden
We think you have misunderstood this - we did not refuse the refund we asked you to provide further information so we could look to resolve this for you.
Toolden Team
Reply from Toolden
We are so pleased to hear that you had such a positive experience with us. Thank you for taking the time to share your feedback!
Toolden Team
Still waiting on one of my items 2…
Still waiting on one of my items 2 weeks later with know tracking update . One of the products that has arrived is faulty and I have been refused a return due to it coming straight from a manufacturer ,I was told to contact the manufacturer instead which I find bizarre as I’ve bought it from Toolden
2 August 2026
Reply from Toolden
Thank you for leaving a review and feedback - we are glad you were happy with everything. If there is anything else we can help you with then please let us know.
Toolden Team
Reply from Toolden
Thank you for taking the time to leave us your feedback. We are so pleased to hear you were happy with both the quality of your item and the speed of delivery.
Toolden Team
I use toolden 90 percent of the time…
I use toolden 90 percent of the time and I’ve never had an issue. Great delivery time and very decent service
2 August 2026
Reply from Toolden
Thank you for your feedback! We are delighted to hear that you consistently have a positive experience with our delivery and service. We appreciate your continued support.
Toolden Team
Reply from Toolden
Thank you for leaving a review and feedback
Toolden Team
They are just misscomunicating they…
They are just misscomunicating they show they will gove wxtra battery but they never replied then
1 August 2026
Reply from Toolden
We're happy to hear that our wide selection of tools and products is appreciated.
Toolden Team
Reply from Toolden
Thank you for your feedback! We are so pleased to hear you were happy with the speed of our service and found our site to be very good.
Toolden Team
It is always late always not processed…
It is always late always not processed yet anytime I order anything from toolden even though they charge loads for delivery.
31 July 2026
Ordered Sunday sent Monday 48hr parcel…
Ordered Sunday sent Monday 48hr parcel force who decided 48hours from Monday was Thursday
Wouldn’t leave in safe place
Arranged re delivery for following Monday
Website confirmed this
No attempt to deliver and 9days later website still says re delivery a week ago
Contacted tool den explained and promised to resend using dpd
Got confirmation email sent parcel force again
Used this as a small relatively cheap order test before purchasing large multi tool kit of almost a thousand pounds
Not a chance in ten years this has been the worst most frustrating experience of buying online I have ever experienced there is no urgency no accuracy and utterly ruined the buying experience especially as item was a birthday gift which is now a week past and still crossing every finger it might arrive next week
Why do companies use couriers that are so poor to save a pound or two
I like many others I suspect would happily pay a couple of pounds extra in the shipping costs to actually get the item before the next ice age !
2 August 2026
Reply from Toolden
Thank you for taking the time to leave us your feedback. We are so pleased to hear that you were happy with both the pricing and the delivery of your order.
Toolden Team
Price was the cheapest kept me informed…
Price was the cheapest kept me informed from start to finish delivery was quick will definitely use again👍
1 August 2026
Reply from Toolden
Thank you for leaving a review and feedback. We are so pleased to hear that you found our prices competitive, were kept informed, and that delivery was quick.
Toolden Team
Great range of products
Great range of products. Ordered Saturday evening, delivered well packaged, Monday lunchtime. Thank you
1 August 2026
Reply from Toolden
We're so pleased to hear you found a great range of products and that your order arrived quickly and well-packaged. Thank you for your kind feedback!
Toolden Team
Reply from Toolden
Thank you for leaving a review and feedback - we are pleased you were happy with everything. If there is anything else we can help you with, please let us know.
Toolden Team
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