I like about those surveys I'm answering, I'm learning new things and assess their uses in my daily life. But sometimes I can't answer surveys because it says I'm not qualified, actually it happens fo... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Majority of surveys are easy to navigate and give your responses. However there are times when you invest a significant amount of time ( over 15mins) and have completed 90% of the survey only to have... See more
Company replied
You constructed the survey to qualify for more surveys in the future. I seem well. I hope to qualify for more surveys in the future. I have gotten more disqualifications in the past than normal.And wh... See more
Company replied
A few problems recently - every invitation to complete a survey when clicked resulted in my being told the survey was no longer available. As soon as I cleared by Toluna cookies all was well! I'm no... See more
Company replied
Company details
- Market Researcher
- Media and Marketing Agency
- Media Company
- Online Marketing Agency
- Software Company
- Web Hosting Company
About Toluna
Written by the company
You can also download our app for free and enjoy the experience on the go!  
|
Contact info
United States
- https://www.toluna.com/contact-us
- www.toluna.com
4.2
Great
241K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
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Easy survey s not long to make boring
19 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
i believe the recording of my age …
i believe the recording of my age measures the prospect of me continueing with the assessment
14 July 2026
Reply from Toluna
Hello Robert,
Thank you for sharing your feedback. I'm sorry your experience didn't meet your expectations!
We launch numerous surveys daily and strive to offer our influencers as many opportunities and invitations as possible that match their interests and profiles. Since each study is tailored to a specific profile, you may not always qualify, depending on the requirements of the particular project. To ensure that the surveys our influencers complete are suitable for them, we have a screening process in place for each questionnaire. If participants don't belong to the target group or the quota for their group profile has already been reached, they are excluded and offered a new survey opportunity. This usually happens in the first half of the survey, but there are also several quality control checks within the questionnaires, so later exclusion due to non-compliance with any of these checks is possible.
To increase your qualification chances, we recommend you to regularly update your profile and all your profile surveys - this will help us better tailor survey invitations to your profile, increasing your chances of qualifying and receiving more rewarding opportunities.
If you have any difficulties, questions, or concerns regarding your account or a specific survey, please don't hesitate to contact us and provide us with as many details as possible (complete screenshots, survey IDs, etc.). Our team will be happy to assist you! We would be delighted to provide you with a 5-star experience on Toluna!
Sincerely,
The Toluna Team
Good Surveys
14 July 2026
The best experienced in the Company was…
The best experienced in the Company was for having promoted. And made me good life easy and my family.
14 July 2026
Reply from Toluna
Hello Loretta,
Thank you for taking the time to share your experience with us.
The specific criteria of each survey, which is tailored to a particular target audience, may mean that not every participant qualifies for every study. To ensure that our influencers complete the surveys that are most relevant to them, we conduct a screening process for each questionnaire. This process helps us identify participants who don't fit the target audience or who have already met the quota for a specific profile and offer them new surveys. This usually happens in the first half of the survey, but there are also several quality control checks within the questionnaires, so later exclusion may occur due to non-compliance with any of these checks.
We recommend that you regularly update your profile and all your profile surveys so that we can better tailor survey invitations to your profile, increasing your chances of qualifying and receiving more rewarding opportunities.
Please don't hesitate to contact us at https://www.toluna.com/contact-us if you encounter any difficulties, have questions about a specific project, or would like to share your concerns or additional feedback. Please provide as many details as possible (complete screenshots, survey IDs, etc.) and our team will be happy to assist you!
Sincerely,
The Toluna Team
Finally got to complete a survey
19 July 2026
Useful and easy!
19 July 2026
Always a great experience with Toluna…
Always a great experience with Toluna surveys...and great rewards
12 July 2026
Too many surveys unqualified or expired.
13 July 2026
need more survey please
19 July 2026
The questions that's all
19 July 2026
I found the surveys easy to understand…
I found the surveys easy to understand and answer
19 July 2026
More like this
Finally a survey that gives me points after answering questions and not wait until I have answered quite a few questions then told I don’t qualify for no points
19 July 2026
Do not use !
Do not use !! It starts off well they allow you to do loads of surveys then they will limit you to if your lucky one a day.The payments are very slow still waiting 4 weeks later.Its not worth wasting your time.
10 July 2026
Very easy to do.
19 July 2026
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