Trying to find clothing that is good quality and value for money is getting harder so i thought i would try Tomyo Laundry. Im so glad i did! Bought two jumpers fir my Husband and the fit is just spit... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed a christmas jumper for work on 13th December,but wasn't keen on something too tacky. I selected a witty sweatshirt "christmas noun" which was a good price. Delivery was pretty fast & the qua... See more
First time shopping. Bought two t shirts same size. One of them just felt tight and didn't sit on me right at all. I thought this is the brand and made a mistake, when something was digging into me... See more
Company replied
I love Tokyo Laundry pants. They are so comfortable and the sizing is perfect. Ordering was easy and they arrived quickly with tracking info. I’ve ordered 4 different sets of these and will order more... See more
Company details
Written by the company
Tokyo Laundry is a casual brand with a fashion edge, renowned for its laundered t-shirts and super soft sweats with vintage prints and distressed appliques. The collection is complimented by a comprehensive variety of trend led shirts, jackets, bottoms, distinctive denims, plus an extensive range of knits and accessories. Our designers spare no expense to ensure that each piece we produce is loved by our customers through using multiple applications, super soft fabrics and fine detailing each item. Washed fabrics and soft handle finishes combined with distressed effects and eye catching designs make Tokyo Laundry a statement to any wardrobe. We offer a wide range of products to meet the needs of our customer’s lifestyle from casual clothing to higher end fashion. We also provide a range of accessories including belts, hats, underwear, shoes and bags. We pride our self on providing a fast and reliable service to customers all around the world and aim to supply the latest trends at the click of a button.
Contact info
Unit 14, Park Seventeen, Whitefield,, M45 8FJ, Manchester, United Kingdom
- customerservices@tokyolaundry.com
- www.tokyolaundry.com
4.6
Excellent
1K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 48 hours
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Nice shorts however the button came off…
Nice shorts however the button came off after only a couple of wears.
7 August 2026
Unprompted review
Reply from Tokyo Laundry
We are very sorry to hear about your faulty item. Please contact our customer service team and they will help.
https://tokyolaundry.com/pages/contact-us
This brand offers a good quality
This brand offers a good quality for the price paid and the delivery was rather quick.
Maybe a good idea to unsuscribe after the purchase , in order to avoid the extreme numbers of emails coming in your box, on an everyday basis, trying to sell you more stuff! This is definitely too much.
10 August 2026
Unprompted review
Faulty item experience quickly resolved
First time shopping. Bought two t shirts same size. One of them just felt tight and didn't sit on me right at all. I thought this is the brand and made a mistake, when something was digging into me, I noticed they sawed the back up button directly on the shirt not to the label. Wish could upload picture here. The other shirt completely fine, button on a different soft label and doesn't sit funny.
Edit: their customer service was on point, returned and exchanged t-shirt quickly. It was a faulty item for sure and new one is exactly like the other one. Thank you.
26 July 2026
Unprompted review
Reply from Tokyo Laundry
We are very sorry to hear about your faulty item. Please contact our customer service team and they will help.
https://tokyolaundry.com/pages/contact-us
purchased four of their shirts
purchased four of their shirts, they are incredible quality for the price, can't fault them, excellent quality material, well made fit perfect, I bought the open collar cuban , recommend, buying direct is the best option.
17 July 2026
Unprompted review
Bought 2 T-shirts
Bought 2 T-shirts. Great price and great quality!
Ideally, delivery could be a bit quicker but updates regarding estimated delivery times were welcome.
31 July 2026
Unprompted review
Easy to order on their website
Easy to order on their website. Always fabulous quality and great prices. Well done!
20 July 2026
Unprompted review
Have purchased several times from Tokyo…
Have purchased several times from Tokyo laundry .
Always swift delivery and items as described.
26 July 2026
Unprompted review
Fast delivery
Fast delivery, great customer service, value for money and good quality products!
16 July 2026
Unprompted review
Good quality underwear
Good quality underwear, purchased in a sale and delivered promptly.
I couldn't have asked for anything else.
22 July 2026
Unprompted review
Very good service
Package arrived quickly and was securely packaged.
The recipient was very pleased with the shorts and tee shirt sets, which he said were very comfortable to wear.
Very good service
14 July 2026
Unprompted review
Very good quality cotton & a good…
Very good quality cotton & a good fit.Will be back for more soon.Pleased with my items.
24 July 2026
Unprompted review
Excellent quality
Excellent quality, service and item.
Very happy with my first experience with Tokyo Laundry and will definitely be back.
20 July 2026
Unprompted review
Great product,well made
Great product,well made, true to size, value for money, quick delivery, definitely recommend.
15 July 2026
Unprompted review
Always good products and excellent…
Always good products and excellent service. AAAAA*
17 July 2026
Unprompted review
Great experience with Tokyo Laundry
Great experience with Tokyo Laundry, I entered 2 offer codes during my order which overrode the offers due to only 1 offer to be used. I contacted the help desk who arranged a refund for the best offer. Couldn’t ask for better customer support
16 July 2026
Unprompted review
The item was as described and fit…
The item was as described and fit perfectly
23 July 2026
Unprompted review
Good website/app/company for buying…
Good website/app/company for buying high-quality clothes.
23 July 2026
Unprompted review
Surprisingly great quality
Surprisingly great quality, fast order turnaround, great communication
6 July 2026
Unprompted review
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