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T.M.Lewin Reviews 

7,581
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 957 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptional quality and comfort of the clothing, noting that the garments are well-crafted, fit properly, and hold up nicely after multiple washes. Shoppers also appreciate the fast and efficient delivery service, smooth website transactions, and very affordable sale prices that offer great value for money. Some reviewers were not happy with the delivery service, mentioning unexpected shipping delays, unhelpful customer support, and frustrating experiences with courier companies. A few consumers experienced prolonged tracking loops, lack of communication, and ultimately failed to receive their purchased items on schedule.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, praising the good fit, stretchy materials, and... See more

Quality

People report satisfaction with the high quality of the clothing. Reviewers frequently praise the excellent... See more

Delivery service

Customers report positive experiences with delivery service, frequently highlighting fast, reliable, and... See more

Price

Users describe positive interactions with price, noting great bargains and affordable rates during sales.... See more

Service

Customers consistently note positive experiences with service, highlighting high efficiency, professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team exceeded my expectations in measuring me for shirt size and checking which shirts of my choice were in stock, and then ordering others for next day delivery. They showed great product knowl... See more

Rated 5 out of 5 stars

Ordering and delivery well managed and within a short window T shirts are of a good quality and I feel certain they will wash up well The sizing was as expected although they are quite long for the... See more

Rated 5 out of 5 stars

I wanted to take advantage of the five T shirt offer, but found the number of options slightly confusing whilst ordering After placing the order I contacted customer service to confirm I had completed... See more

Rated 5 out of 5 stars

Bought two t-shirts in the sale for £8 each - down from£25. Absolute bargain! Quality was fabulous and wouldn’t have been disappointed at full price. Delivery was quick and efficient.


Company details

  1. Men's Clothing Store

About T.M.Lewin

Written by the company

T.M. Lewin has been dressing professionals with confidence and style since 1898. Founded in London on Jermyn Street, the historic home of British shirt-making, the brand built its reputation on expertly crafted shirts, tailoring, and timeless menswear designed for work, occasions, and everyday sophistication.

Today, T.M. Lewin continues this heritage by combining classic British tailoring with modern design and convenience. Our collections include shirts, suits, t-shirts, knitwear, outerwear, and accessories created with a focus on quality fabrics, precise fits, and versatile styling. Whether customers are looking for formal workwear, smart casual essentials, or clothing for special events, T.M. Lewin aims to deliver reliable quality and lasting style.

Customer experience sits at the heart of everything we do. We are committed to providing excellent service, clear communication, and products that meet the expectations of modern professionals. We value transparency and welcome honest reviews from our customers. Every piece of feedback helps us better understand what we’re doing well and where we can improve.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

8K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 1 week

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4.3

All reviews

(7,581)

956 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service - straight in and out at lunchtime!

4 August 2026
T.M.Lewin logo

Reply from T.M.Lewin

Hello!

Thanks so much for sharing your feedback with us, it means a lot and we're really glad to hear of your positive experience.

Our customers are the voice of TM Lewin and we want to ensure as a brand that we're always listening and working on ways to improve as much as we possibly can.

In a few days you should receive an email asking you to leave us a rating for the interaction with customer support, I would be most grateful if you wouldn't mind taking the time to share your feedback with us there also.

Thanks so much for your kind words and taking the time to share them with us.

Rated 4 out of 5 stars

Purchased three t shirts

Purchased three t shirts, which arrived on time. Although I have not worn them yet , it did try them for size. The material is light and very good quality. Great price and great service.

5 August 2026
T.M.Lewin logo

Reply from T.M.Lewin

Hello John, thank you for your feedback.

We're pleased to hear that your T-shirts arrived on time and that you were happy with the quality, feel, and value of your purchase.

It's wonderful to know that you found the material to be light and comfortable, and we appreciate your kind comments about our service.

We hope you enjoy wearing your new T-shirts and look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Great value. Great quality.

Bought four T-shirts in the sale.
Excellent value for money, and good quality garments. I particularly like the V-necks, which are hard to find.
Prompt delivery too.
All round great service. Thanks!

5 August 2026
T.M.Lewin logo

Reply from T.M.Lewin

Hi John, thank you for your fantastic feedback.

We're so pleased to hear that you were happy with the quality and value of your T-shirts, and it's great to know that our V-neck styles were exactly what you were looking for.

We're also delighted that your order arrived promptly and that you enjoyed a smooth shopping experience from start to finish. Your kind comments mean a great deal to us, and we truly appreciate your support.

We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

Quality products delivered the same…

Quality products delivered the same week.

5 August 2026
T.M.Lewin logo

Reply from T.M.Lewin

Hello, thank you for your review.

We're pleased to hear you were happy with the quality of your purchase and that your order arrived promptly.

We appreciate your support and hope to welcome you back again soon.

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