We used Titan Poole, as we were updating our kitchen, and needed to empty everything! From the first meeting we found the staff to be both extremely helpful, the facility itself was clean and effici... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sean and Cory were extremely welcoming from the outset. A friendly, helpful team who go above and beyond to help, from choosing the correct size storage container to accommodate your goods to the seam... See more
Company replied
What an absolute pleasure to be welcomed by Tyrone to the Titan storage center in Telford. Honestly this chap could not have gone further above and beyond his duty to help. Both myself an... See more
Company replied
Excellent customer service from Corinne and Theo at the Littlehampton storage unit. Theo provided the initial tour of their facilities, showing me a couple of different sized units, which were very cl... See more
Company replied
Company details
Written by the company
At Titan Self Storage, we provide safe, accessible and affordable self-storage solutions for individuals, businesses, and students. So, whether you’re moving house, starting a new business, or simply in need of some extra space, we can help. We focus on providing customers with the solution they need to offer the best solution to help with their personal circumstances, and pride ourselves on our 5* customer experience. We have self storage facilities in Bracknell, Braintree, Littlehampton, Leamington Spa, Poole, Sidcup, Solihull, Telford, Woking and Bridgend. For more information please visit www.titanstorage.co.uk or call 0800 6440018.
Titan Storage Solutions
Written by the company
- We're committed to providing best in class customer service.
- At Titan Storage Solutions, we put the customer at the heart of everything we do and are always looking for new ways to enhance our customer experience. Our helpful staff are able to guide you through the whole process from enquiry to move in and are always on hand to help with any questions you may have.
Contact info
4.9
Excellent
853 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Very professional and friendly staff
Very professional and friendly staff, helpful and kind. So that's nice!
Great storage and facilities. I mean it is storage!
Best price I could find around here for sure
So definitely recommend.
18 March 2023
Unprompted review
Very helpful and flexible team
Very helpful and flexible team to meet changing needs and explain everything very well.
17 March 2023
Unprompted review
Best I've found...
Modern, clean facility with secure access. Very helpful and friendly staff too.
14 March 2023
Unprompted review
A personal service to ensure all…
A personal service to ensure all storage needs are met, and with a deal of flexibility. Was very pleased to be able to use your 50 percent off first month, too! A great big thank you to Patrick!
18 March 2023
Unprompted review
Excellent storage facility
We used the Littlehampton facility. Excellent storage facility. Clean, secure and convenient. Friendly staff. Was exactly what we needed.
18 March 2023
Unprompted review
staff kindness and professionalism
I got there 7minutes before closing to do the paper and get the storage with a van full of boxes and no door locker.
Sonny was great, he spent almost half an hour of his extra time to do the paper and show me the storage. I was told to come here by a friend of mine and now I completely understood why!
15 March 2023
Unprompted review
Reply from Titan Self Storage
Hi Viviana
Thank you for taking the time to leave a review and we're really pleased you have been pleased with the customer experience; and great to hear your friend recommended to use us!
Let us know if you need anything else during your stay.
From Sonnie @ Titan in Sidcup.
Braintree
Braintree
Excellent customer service
Can’t fault the unit and would definitely recommend.
13 March 2023
Unprompted review
Great customer service
Despite arriving to find my unit locked, when the manager of the Leamington Spa Unit arrived he was extremely apologetic and offered me a discount for my next month's storage without me having to ask. Otherwise score would have been 3. I have always had excellent service from the staff at Titan in Leamington and will continue to use them and recommend them.
3 March 2023
Unprompted review
Friendly Staff
Friendly Staff; explained all options and showed available storage. Very clean facility.
27 February 2023
Unprompted review
A fantastic facility
A fantastic facility - very clean and just the right temperature to store my furniture.
The staff are always so helpful and always go above and beyond
28 February 2023
Unprompted review
Easy to setup an account
Easy to setup an account, great advice on size etc with Bracknell manager. All fully explained and using the space currently
3 March 2023
Unprompted review
Braintree
Matt and Cheryl were super helpful - nothing was too much bother. They helped me load boxes into my car, showed me the units and options available, their emails with instructions were very detailed and useful and also very easy to follow. All my questions were answered and the units themselves were clean, secure and easy to use. I'd use this Braintree service again.
5 January 2023
Unprompted review
On the move again
Have used this company before and they are amazing,the staff are very knowledgeable and helpful. Can pop into the store and ask any question with a kind reply.
17 February 2023
Unprompted review
Pete was very supportive and provide…
Pete was very supportive and provide guidance an help not only for our need, but event went beyond! having extra care on us, as coming from abroad, just recent within UK
27 February 2023
Unprompted review
Really positive experience
Really positive experience. Kudos to both Leah and Charlotte for both their telephone manner, and promptness in replying to emails etc but also their friendliness and practical help on site. Well done and thank you.
6 February 2023
Unprompted review
Kay speake the Manager...was fantastic …
Kay speake the Manager...was fantastic and a Great Asset to Titan storage..I personally feel without her professional help and Guidance I definitely would have chosen another storage company. She way and beyond to explain clearly and was extremely helpful
Would highly recommend.
13 February 2023
Unprompted review
Great service!
Sonnie was flexible on our start date, which meant we could save on costs and take our time to organise transport. His instructions for accessing the unit were clear and easy to follow.
8 February 2023
Unprompted review
Easy booking and access
Simple procedure to book, easy access, very clean facilities, friendly staff and the first two months storage at half price - what more could I ask?
8 February 2023
Unprompted review
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