TisoReviews 

14,077
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,506 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the excellent quality of the products, noting items are well-made and exactly as expected, often at competitive prices. The delivery service is consistently praised for its speed and efficiency, with many orders arriving quickly and securely packaged. Reviewers also appreciate the smooth ordering process and good communication, making the overall service experience positive. However, some customers experienced issues with delivery, citing delays, incorrect items, or damaged goods upon arrival. A few people also reported problems with order collection due to construction or missing parts from their products.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast and prompt delivery,... See more

Product

Customers had positive experiences with product, often praising the great quality, good prices, and unique... See more

Service

Users describe positive interactions with service, with many reviewers consistently praising the excellent... See more

Order

Customers consistently note positive experiences with order, praising the easy and straightforward ordering... See more

Price

Consumers find price to be positive, with many reviewers consistently praising the great and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fast delivery and great trousers that are different from the norm. Always find TISO have Brands that are lesser known but of great quality. Always have a look if after stylish but very function/techni... See more

Rated 5 out of 5 stars

My walking trousers arrived quickly, in time for my walking holiday in Andorra. Their good quality served me well and there are plenty of pockets for money, handkerchieves and so on. They are light, n... See more

Rated 5 out of 5 stars

Whilst sandals not suitable for my husband, ordering and delivery was a doddle. However, I opted to print at home but printer was broken and PO could not accept my order without a QR code. Found a pl... See more

Rated 5 out of 5 stars

Tiso we're excellent especially Melissa at Glasgow. My only complaint is with the carrier Royal Mail who told lies about the delivery. The bike arrived a day late due to them telling lies!!!


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Activewear Store
  3. Bicycle Store
  4. Camping Store
  5. Canoe and Kayak Store
  6. Winter sport Store

Information provided by various external sources

Tiso, the outdoor specialist, stocks a wide range of outdoor equipment and outdoor clothing from the worlds top brands. Geared up for you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.7

All reviews

(14,077)

1,427 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Ordered to collect from store and the item was available the same afternoon. Good quality helmet excellent fit and desirable colours. Good price also.

4 June 2026
Rated 5 out of 5 stars

Fast delivery and great trousers that…

Fast delivery and great trousers that are different from the norm. Always find TISO have Brands that are lesser known but of great quality. Always have a look if after stylish but very function/technical clothing or shoes. Great price for the item I bought.

19 June 2026
Rated 5 out of 5 stars

Great item

Great item, fast delivery and an amazing price. I was let down by Go Outdoors on a tent but Tiso stepped up to dave the day. I would highly recommend.

11 May 2026
Rated 3 out of 5 stars

Fast delivery, bike arrived safe. Rubbish setup

Delivery was fine and Bike arrived safe and undamaged.
Setup of the Bike was a bit rubbish though, really long break cables look untidy, no air in the front suspension, tires pretty much flat, dropper post stopped working after a few goes, had to take it all out and reinstall with new cable. Something up with the brakes as well so looking into that next.

7 June 2026
Rated 2 out of 5 stars

Not a great experience

Didn't manage to get the colour i wanted due to a scratch on the frame which happened to be the last one of that size and colour way in stock. I then got the black version and I've got a scratch on that too straight out the box so im not overly happy with my experience.

9 June 2026

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