Absolutely superb customer service, brilliant products and easy to reorder. TBC lowered MOQs when we first launched our brand so we could order personalised luxury gift boxes. A year later we are grow... See more
Company replied
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Review summary
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I was so happy with my order of A6 gift boxes - they looked great quality on the website, but you can't always tell, so I was incredibly happy that these are the most luxurious, sturdy boxes with a lo... See more
Company replied
My boxes came and were exactly as ordered. The delivery company did initially loose my package but 8 contacted Tiny box over the chat and got a lovely representative who reordered my items and sent th... See more
Company replied
Great product and efficient after sales service. Shame about Evri couriers who have a poor reputation that is well deserved . They failed to deliver the package. The order was sent out again without q... See more
Company replied
Company details
Information provided by various external sources
We at Tiny Box Company specialise in recycled and eco-friendly gift packaging, including gift boxes, gift bags and beautiful accessories. We believe that luxury and beauty need not be compromised when making ethical packaging choices. Don't be fooled by our name, "Tiny Box Company" - our stock is held in one huge warehouse and we carry millions of boxes and bags in stock at all times. We successfully secured funding on the popular TV programme, Dragon's Den, in 2008; we have been steadily growing since and celebrate our 10th birthday this year.
Contact info
Unit 1 & 2 Bluebell Business Estate, Sheffield Park, TN22 3HQ, Uckfield, United Kingdom
- 01825723832
- hello@tinyboxcompany.com
- www.tinyboxcompany.co.uk
4.8
Excellent
4K reviews
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Replied to 90% of negative reviews
Typically replies within 1 week
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Boxes weren’t scored so hard to fold
I really like the eco friendliness of all the products which is what drew me to ordering but I’m a little disappointed as quite a few of the boxes were not scored so it was really hard to put them together and then they didn’t look very neat.
1 January 2026
Reply from Tiny Box Company
Thank you for the review. I am sorry that you were having issues with the fold lines on the boxes. They will be much easier to fold one way than the other. If you think there is an issue, please always send us images to hello@tinyboxcompany.com asap, and we can take a look into it for you and, if necessary, send out replacements.
I have bought from this company several…
I have bought from this company several times now and will always return. The product is exceptional. Well designed , great quality and is wonderful for packaging my jewellery in. It fits perfectly with the values of my brand so I am proud to send out my product in tiny box packaging.
31 December 2025
Reply from Tiny Box Company
Thank you for the lovely review. We're so glad that you were happy with your orders and keep coming back!
Speedy delivery was a bit unsure on…
Speedy delivery was a bit unsure on size nothing was a problem sorted me out and delivered nxt day many thanks
27 December 2025
Reply from Tiny Box Company
Thank you for the review!
Really good range of plastic free…
Really good range of plastic free packaging options for my new small business
28 December 2025
Reply from Tiny Box Company
Thank you for the review!
Excellent product and service
Excellent product, prompt delivery, and very carefully packed so that the boxes were not damaged in any way. Very pleased with quality and service, and will be ordering again. Would highly recommend.
27 December 2025
Reply from Tiny Box Company
Thank you for the review! We're so glad that you were happy with your order (:
Reply from Tiny Box Company
Thank you for the review!
Reply from Tiny Box Company
Thanks for your review!
Lovely product at a good price
Lovely product at a good price. Clever design. Neatly packaged and swiftly delivered.
14 December 2025
Reply from Tiny Box Company
Thanks for your review!
Amazing service I ordered just one small box and was…
I ordered just one small box and was worried that it might get damaged in transit. It arrived in three days, very well protected inside a bigger box. Amazing service for an item that cost less than £1! I highly recommend The Tiny Box Company.
19 December 2025
Reply from Tiny Box Company
Thanks for your lovely review!
First ord
First order sent wrong and 1 piece missing, boxes weren’t quite as expected. Replacement order (matchbox) arrived too late so not a great start.
17 December 2025
Reply from Tiny Box Company
Thank you for the review. I am sorry that there was an issue with the order. I can see that a replacement order was sent out on the 23rd December on the 2-5 working day service with Evri and was delivered on the 27th, which was within their delivery timeframe.
Reply from Tiny Box Company
Thanks for your review!
Prompt delivery!
Prompt delivery and products were spot on 👍 So cannot fault. All good.
17 December 2025
Reply from Tiny Box Company
Thanks for your review!
Great
They had just what I wanted at a good price & delivery was fast especially as just before xmas.
14 December 2025
Reply from Tiny Box Company
Thanks for your review!
Perfect box
Great service. Quality box, sturdy and lovely finish too. Good range of sizes to choose from.
16 December 2025
Reply from Tiny Box Company
Thanks for your review!
I ordered a flat box appx 270mm x 400 x…
I ordered a flat box appx 270mm x 400 x 40. . . It was sent in a box not much bigger without any notification of being fragile? For god sake, its an empty box and very very prone to being squashed, even fragile or don't crush on the outer packaging would have been something, . . . But nope, nothing and my box was crimped on two corners, not exactly what I wanted as a presentation box for a gift that I was putting into it,. . . . I've not contacted the Tiny box company yet due to Christmas and new year but I will be airing my views with them.
15 December 2025
Reply from Tiny Box Company
Hi Anthony,
Thank you for your feedback.
We’re very sorry that your box arrived damaged and understand how disappointing this would be, especially as it was intended for a gift. While our boxes aren’t classified as fragile items, they should always be adequately protected in transit, and we apologise that this didn’t meet the standard we expect.
We did reach out to you directly, reviewed the images you kindly provided, and raised this with our warehouse team to prevent a recurrence. Although you advised you weren’t seeking a refund, we’ve issued a 50% refund as a goodwill gesture in recognition of the inconvenience caused.
We appreciate you taking the time to share your experience, as feedback like this helps us improve.
Quality product at a very reasonable…
Quality product at a very reasonable price. Excellent customer service and quick delivery. Would definitely recommend and will certainly order again in the future
12 November 2025
Reply from Tiny Box Company
Thanks for your review!
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