Tilemarket.co.uk offers competitive pricing and the tiles are generally good quality. However, communication could be improved, as there were delays and a lack of updates about deliveries. Some packag... See more
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Having a website that I could order from was great but when I clicked in to look at a tile then clicked off it, the website brought me back to the start of the selection instead of letting me move on... See more
The goods we were after were very competitively priced and in one instance reduced significantly compared to other outlets. The tiles we bought were of good quality and met with what we were after. Th... See more
Had a struggle with the website when ordering so I rang them. Excellent service, sorted things out, rang back when they said they would. I was given a delivery date - only a couple of days after the o... See more
Company replied
Company details
- Tile Store
- Bathroom Remodeler
- Bathroom Supply Store
- Flooring Store
- Home Improvement Store
- Interior Designer
About tilemarket.co.uk
Written by the company
Here at Tilemarket & Bathrooms we want you to achieve the look you’re after within the budget you have!
Providing value for money is at the heart of what we do, which is why we source the best quality tiles at an affordable price.
With after-sales support available, and a good reputation that has spanned over 40 years, we are proud of our business and ever evolving brand. Your Tilemarket product guarantees quality.
With three showrooms situated in Northern Ireland, and one in ROI, with the ability to deliver anywhere– we offer both the personal showroom shopping experience and the convenience of online shopping with delivery to your door.
Whether its wall tiles, floor tiles, a new en-suite bathroom or tools & adhesive you need –TileMarket & Bathrooms can assist.
Got an enquiry? Why not use our live chat facility if we are online or alternatively leave us a message. You will see the facility in the right-hand corner of your screen.
Contact info
5-7 GLENMACHAN PLACE, BT12 6QH, BELFAST, United Kingdom
- 028 9023 0433
- info@tilemarket.co.uk
- www.tilemarket.co.uk
4.1
Great
43 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Tilemarket.co.uk offers competitive…
Tilemarket.co.uk offers competitive pricing and the tiles are generally good quality. However, communication could be improved, as there were delays and a lack of updates about deliveries. Some packages arrived with damages or errors, like broken samples and incorrect tiles. Overall, the service is average.
17 November 2024
Unprompted review
Having a website that I could order…
Having a website that I could order from was great but when I clicked in to look at a tile then clicked off it, the website brought me back to the start of the selection instead of letting me move on from where I was. Ordering was easy and the tiles were delivered within 2 weeks, this was delayed as I had chosen tiles that needed ordered in. I would recommend tilemarket
9 November 2024
Glenmachan Place,Boucher rd
Boucher rd, bought 2 boxes of floor tiles and1 bag of adhesive, £98.66 , returned after one week but refused to refund my money, im now stuck with a credit note which last for six months but as i wont be buying tiles again ive lost nearly £100.
Bad customer relations.
Last time i shop there.
25 September 2024
Unprompted review
Great value and extensive ranges of tiles.
The goods we were after were very competitively priced and in one instance reduced significantly compared to other outlets. The tiles we bought were of good quality and met with what we were after. The only reason this is a four as opposed to a five was the lack of communciations post order placement and updates on delivery status. That said, the delivery driver was excellent and dropped the entire pallet straight into my garage.
9 October 2024
Tile Warehouse offered a very efficient…
Tile Warehouse offered a very efficient service. I would certainly use them again.
1 September 2024
Very talented teem and good and quick…
Very talented teem and good and quick delivery and good price and quality of tiles and replacement of damaged tiles in transportation
5 June 2024
Reply from tilemarket.co.uk
We're glad we could promptly handle the replacement of any damaged tiles during transportation. If there's anything else we can assist you with, we're always here to help. Thank you again for choosing our products and services. We look forward to serving you again in the future.
Reply from tilemarket.co.uk
Your satisfaction is our top priority, and we're glad we could meet your expectations. If there's anything else we can assist you with in the future or if you have any further feedback, please don't hesitate to let us know.
Blank white tile arrived with no pattern
13 June 2024
Reply from tilemarket.co.uk
Thank you for bringing this to our attention. We sincerely apologize for the oversight with your free tile sample.
As our marble effect tile samples are cut from full size tiles, there may be portions of the tile which do not feature the elaborate veining associated with marble.
We'd like to ensure you receive a proper sample that accurately represents our product. Please let us know if you require a new sample that reflects the pattern you're interested in.
Again, we apologize for any inconvenience caused and appreciate your understanding. We look forward to rectifying this for you promptly.
Reply from tilemarket.co.uk
Thank you so much for your kind words about our customer service! We greatly appreciate your feedback.
Tile sample sent promptly no errors
Tile sample sent promptly no errors. Tile is good quality though not going to purchase as pattern had no contrast or enough colour. I am looking for bright blue and white. Spanish style. Glazed tiles. I am still looking and will re visit their site.
28 May 2024
Reply from tilemarket.co.uk
We appreciate your feedback regarding the pattern and color, as it helps us improve our product offerings. We're constantly updating our inventory and would be happy to assist you in finding the perfect tiles for your project.
If you have any specific preferences or if there's anything else we can do to assist you in your search, please don't hesitate to reach out.
Terrible customer service
Wasn't made aware tiles weren't in stock, have paid for them and won't be receiving them for ages
22 May 2024
Reply from tilemarket.co.uk
We apologize if there was any confusion regarding the availability of the tiles during your ordering process. We strive to ensure clear communication with our customers from the moment an order is placed.
We hope that the tiles have met your expectations. If there's anything else we can assist with, we're always here to help.
Thanks again for bringing this matter to our attention and for your understanding.
Quick service received sample tiles
Quick service received sample tiles. Unfortunately not quite what I am looking for.
9 May 2024
Reply from tilemarket.co.uk
We're sorry to hear that the tile sample didn't meet your requirements. If there's anything else we can assist you with or if you need help finding the perfect tiles, please let us know.
Ordered a tile sample which arrived…
Ordered a tile sample which arrived much quicker than expected. Thank you
24 April 2024
Reply from tilemarket.co.uk
Thank you for your tile sample request. We appreciate your support and look forward to assisting you with any future orders.
Reply from tilemarket.co.uk
Thank you for your feedback! We're glad to hear you had an excellent experience with our service. We look forward to serving you again soon.
Excellent service
Excellent service - only required a sample but it was swiftly dispatched and condition exactly as described- would purchase full order of tiles without delay.
12 April 2024
Reply from tilemarket.co.uk
Thank you for your kind words! We're delighted to hear that you were pleased with the swift service. We look forward to assisting you with an order of tiles. If you have any questions or need further assistance, please don't hesitate to contact us.
Excellent service from a real person!
Had a struggle with the website when ordering so I rang them. Excellent service, sorted things out, rang back when they said they would. I was given a delivery date - only a couple of days after the order was placed and they turned up on time despite being the other side of the UK. Recommended.
23 April 2024
Reply from tilemarket.co.uk
Thank you for your feedback! We're sorry to hear you had trouble with the website, but we're glad our team could assist you over the phone and resolve the issue. Your recommendation means a lot to us. If you need any further assistance, please feel free to reach out.
Great service and very helpful
Great service and very helpful. No problem at all in shipping from N.I to England. Adam in online sales was very friendly and knowledgeable. I would have no hesitation in dealing with them again.
8 April 2024
Reply from tilemarket.co.uk
Thank you for your wonderful feedback! We're thrilled to hear that you had a smooth experience with our shipping. We look forward to serving you again in the future. If you have any further questions or need assistance, don't hesitate to reach out.
Very responsive
Very responsive, emailed and told that one of the tiles was not available and if I would like to look at another colour or tile. Apologised.
I haven’t received the samples as yet. But so far so good.
18 February 2024
Reply from tilemarket.co.uk
Thank you for your understanding in these circumstances. Should you require any further information, we're always happy to be of assistance.
sample request
I requested a sample which arrived timely and well packaged. Thank you
17 February 2024
Reply from tilemarket.co.uk
Thank you for letting us know that your sample request arrived safely. If we can ever be of any more help, just let us know.
To see tile colour in natural light
I was impressed by samples which you sent
I have visited Glenmachin square shop twice where staff were very helpful. I hope to purchase tiles very soon
22 January 2024
Reply from tilemarket.co.uk
Thank you for taking the time to visit us in-store. Please let us know if we can be of any more assistance.
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