Having been let down by our first tile supplier we had a tight deadline to meet. Jacob at the Nottingham branch more than met our expectations. Jacob was professional & personable and true to his word... See more
Company replied
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Having been let down by our first tile supplier we had a tight deadline to meet. Jacob at the Nottingham branch more than met our expectations. Jacob was professional & personable and true to his word... See more
Company replied
Service was amazing , competitive prices, friendly staff. Concerned about the temperature being too cold inside, not even ambient for staff or customers. Please get some additionally heating for t... See more
Company replied
Purchased our new bathroom floor and wall tiles in the South Shields store. Tracey and Michael were so helpful, showing us different options of tiles, and spent a long while with us looking at suitab... See more
Great customer service especially by Terry at Tile Giant Bracknell he was so helpful and nothing was too much trouble! If you ever need tiles please come and see Terry he will definitely help you out... See more
Company replied
Tile Giant (trading under Trinity Tile Trading Ltd) is a UK tile retailer and trade supplier focused on selling quality tiles and related products to both trade and retail customers, in-store and online. Company name: Trinity Tile Trading Ltd T/A Tile Giant Company number: 16245616 (registered in England) Business: Retail sale of tiles and related floor & wall coverings Products & services: Ceramic and porcelain tiles, natural stone, mosaics, adhesives & grout, trims, and accessories — available nationwide in stores and via e-commerce. Market: Serves both trade customers (contractors, builders, tilers) and retail consumers (DIY & renovation projects). Customer focus: Aims to put the customer first by offering quality products, competitive prices, knowledgeable teams, and convenient buying options online or in physical showrooms.
Tile Giant, Crown House, Millfields Road , WV4 6JE, Wolverhampton , United Kingdom
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Terry at Bracknell was a great help and made our experience really easy!!

Reply from Tile Giant
What a lovely experience. From head to toe. From helping with the style and layout of the tiles to size and materials. So helpful with questions asked and never felt rushed. Thank You so much Paul.

Reply from Tile Giant
Went to the bracknell store last week to choose some tiles. The whole team there were very efficient, friendly and offered great advice. Went back today to pick up my order. Fantastic service again especially from Terry who even carried my tiles out to the car. Great service and would highly recommend them.

Reply from Tile Giant
Terry and the rest of the staff were helpful with tile options in the Bracknell branch!

Reply from Tile Giant
Great customer service from the Macclesfield store, especially Lee and Wayne.

Reply from Tile Giant
Very satisfying experience. Quality service with excellent help , advice and knowledge. Well done Tile giant Macclesfield 👏

Reply from Tile Giant
I ordered my tiles online and had quite a surplus, which I wanted to return for a refund. I was so impressed with the service both over the phone with the customer service team and in-store at Peterborough, in particular Branch Manager Barnaby Chambers who could not have been more helpful and accomodating. What I had assumed would be a slow, complicated process was sorted that very same day.

Reply from Tile Giant
Excellent service from Paul and Tracey at South Shields Tile Giant when I bought laminate flooring. Paul is very knowledgeable and the whole team are very helpful.
They emailed me a quote and I was able to pay via a link that they sent, and delivery was arranged to my home, all of which was very convenient.

Reply from Tile Giant
Memeber of staff recommend a local takeaway... it was horrific. Tile deal was really good tho

Reply from Tile Giant
Brilliant store - absolutely great service from Terry and David**.

Reply from Tile Giant
The staff Terry, Felipe and Dylan at Tile Giant Sutton were very helpful and friendly when I went to the store to look for mosaics and metal trim on 14th and 20th September. I would certainly recommend anyone to visit the store and ask for assistance.

Reply from Tile Giant
Great guys. Very helpful. Macclesfield branch Shaun wayne

Reply from Tile Giant
Had a very good experience from Shaun at the Macclesfield branch of Tile Giant. He was very helpful and went the extra mile regarding the possible early delivery of my order. Very knowledgeable of not only tiles but how much fix and grout I would need to complete my job. No hesitation at all of recommending this store. Well done

Reply from Tile Giant
Just had the best service in South Shields branch by Paul. We bought all our tiles here previously and when we needed just a few for behind a little sink to cover the damage to the wall he let me have some display tiles that were going to be binned. What a star!!! I renovate properties so his kindness just got your company repeat business going forward. Thanks Paul you made my day !!!

Reply from Tile Giant
Always shop around at least three competitors.
For the identical tiles, adhesive and trim Tile Giant Macclesfield Cheshire were a huge 50% cheaper than a certain well known company.
And such great customer service from Lee. 10/10

Reply from Tile Giant
Highly recommend Romford store based on the service. Thank you Ricky for your great advice and help

Reply from Tile Giant
Could not be happier with the service I received at the Crewe shop. Ordered some pencil tiles, which I couldn't get anywhere else. Spot on, would definitely be using them again and would definitely recommend.

Reply from Tile Giant
Dealt with Cameron at the South Shields Branch today in respect of ordering some tiles that were required asap! He bent over backwards to assist - excellent customer service from him. Thanks Cameron!

Reply from Tile Giant
I visited Tile Giant in South Shields while I was in the area and I’m so glad I called in. Paul helped me with all I needed and answered all of my questions, he even gave me a brief lesson on how to tile and I came away with everything I needed and the confidence to tile a fireplace hearth myself.
He really went above and beyond and I would recommend tile giant to anyone because of it.
The tiles arrived quickly and tile giant itself has a fantastic range of tiles. Very impressed.

Reply from Tile Giant
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