Absolutely the best. Great venue and safety was to notch. Great disabled Acess. Streamless entry to venue.Water on the frontline barrier and water stations available. So incredible to see Gary headlin... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Ticket map was completely inaccurate. We saw the side of the stage and a side screen for 98% of the show. And the people next to us saw even less. Ticketmaster honestly need to do better because ticke... See more
Booking was easier enough I didn’t have to queue that long.getting our tickets a few days before the concert & then straight into my wallet in my phone. Always kept updated by emails which I like. I w... See more
Ticketmaster as usual were amazing everything is so straightforward when you buy, transfer or even sell your tickets with them. Bad experience parking at RED zone at the stadium. It took us just o... See more
Company details
Information provided by various external sources
Ticketmaster: All your entertainment needs under one virtual roof with tickets for theatre, concerts, sport, family events, clubs and more.
Contact info
United Kingdom
- www.ticketmaster.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lots of updates from ticketmaster which…
Lots of updates from ticketmaster which was great. The only thing was we were in 103 and had to entered at zone J then walk right around the stadium to get to 103 when surely we could of gone in at A or B 🤷♀️🤷♀️
Tom was excellent he might be 86 but…
Tom was excellent he might be 86 but there is not many people that could get a crowd as involved, irrespective of age. The Piece Hall is a lovely venue, even in the rain getting in & out was super easy
Brilliant evening, thank you
I really enjoyed Bruno Mars
I really enjoyed Bruno Mars. He gave it his all from the moment he stepped on stage. It was so lovely to see, and I don’t regret spending the money on the ticket one bit. Every penny was worth it—what an amazing show!
Everything was easy and enjoyable
Everything was easy and enjoyable. However price of drinks was ridiculous nearly £30 for 2 drinks which is more expensive then the actual ticket and nearly as much as a t-shirt. Staff were great.
Great venue easy access friendly staff…
Great venue easy access friendly staff it was a great night
Great venue and James Taylor was amazing
Very good sound quality and video screens
Very good sound quality and video screens. The food choice was a bit limited but what we had was perfectly acceptable. Staff were very pleasant and helpful.
Outstanding
The helpfulness from every member of staff was outstanding , made you feel safe 100% the whole experience was amazing and.Bruno Mars off the scale... one of the best days of my life.... thankyou...x
First part of the show was re capping…
First part of the show was re capping his previous show and what happened. Not comedy.
Easy to use easy to transfer as present
Easy to use easy to transfer as present
Terrific at Ticketmaster
Easy to use, clear and concise information from start to finish.
Kept informed throughout from booking to the event date.
I required to transfer one of the tickets and it was such a straightforward easy process to follow.
Piece Hall venue is amazing, such an iconic place.
There was 5 of us and my daughter…
There was 5 of us and my daughter scanned her ticket and was the fourth person and got stuck in the gates so she was told to scan another ticket which then resulted in our fifth person not being able to scan the ticket and was outside on her own and I had to leave to be taken outside to find her to then go to the box office to get this resolved and get another 2 tickets for us to get back in so another 45 minutes off queues to get tickets bearing in mind we had been in a queue to get inside the venue for 3 hours. Everyone at the box office was having the same issue with a person getting stuck in the gates , why the security are not able to resolve this problem as they know the person has obviously scan a ticket before hand is a joke and it is obviously a problem that happens at every concert, this really does need to be addressed and looked into as we pay good money for these tickets and to be treated like this and the stress that comes with this problem is totally unnecessary my last person that couldn’t gain access was a 16 year old girl who was left outside on her own and told to move away as she was blocking other people from getting in was disgusting and when I finally managed to get back out to find her and go to the box office she was very scared and upset and it was her first concert and totally ruined our night over something that quite easily could’ve been avoided if security was able to let the person who got stuck in and didn’t just say scan all the tickets you have to get in because of this experience I don’t think we will be attending a concert at Wembley again
NO PROBLEMS
Event cancelled because of a bxmb hoax.
No problems tickets valid for rearranged show.
Easy booking process for an amazing…
Easy booking process for an amazing concert
Ticketing system worked well
Ticketing system worked well - able to save into wallet. The event and access was well organised. Received regular updates by email to remind me of the event whch was useful.
Utter class..James Taylor
Utter class..we've seen lots of acts over the years, but James Taylor and his Amazing Band, reached a new peak in our opinion... Wonderful...
James Taylor never fails to deliver
James Taylor never fails to deliver and the setting at Scarborough on a wonderful summer’s evening completed the event
Ticketing made easy
Ticketing made easy. Was reminded of event and seats and which turnstile to go to. Told about accessing tickets in app or adding to Wallet so no delays at event. Found it very easy to use and useful.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








