Ticketmaster UK Reviews 

77,543
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Absolutely the best. Great venue and safety was to notch. Great disabled Acess. Streamless entry to venue.Water on the frontline barrier and water stations available. So incredible to see Gary headlin... See more

Rated 1 out of 5 stars

Ticket map was completely inaccurate. We saw the side of the stage and a side screen for 98% of the show. And the people next to us saw even less. Ticketmaster honestly need to do better because ticke... See more

Rated 5 out of 5 stars

Booking was easier enough I didn’t have to queue that long.getting our tickets a few days before the concert & then straight into my wallet in my phone. Always kept updated by emails which I like. I w... See more

Rated 5 out of 5 stars

Ticketmaster as usual were amazing everything is so straightforward when you buy, transfer or even sell your tickets with them. Bad experience parking at RED zone at the stadium. It took us just o... See more

Company details

  1. Event Ticket Seller

Information provided by various external sources

Ticketmaster: All your entertainment needs under one virtual roof with tickets for theatre, concerts, sport, family events, clubs and more.


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4.0

Great

TrustScore 4 out of 5

78K reviews

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4.0

All reviews

(77,543)

7,757 reviews in the last 12 months

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Rated 3 out of 5 stars

Lots of updates from ticketmaster which…

Lots of updates from ticketmaster which was great. The only thing was we were in 103 and had to entered at zone J then walk right around the stadium to get to 103 when surely we could of gone in at A or B 🤷‍♀️🤷‍♀️

22 July 2026
Unprompted review
Rated 5 out of 5 stars

Tom was excellent he might be 86 but…

Tom was excellent he might be 86 but there is not many people that could get a crowd as involved, irrespective of age. The Piece Hall is a lovely venue, even in the rain getting in & out was super easy
Brilliant evening, thank you

25 July 2026
Unprompted review
Rated 4 out of 5 stars

Everything was easy and enjoyable

Everything was easy and enjoyable. However price of drinks was ridiculous nearly £30 for 2 drinks which is more expensive then the actual ticket and nearly as much as a t-shirt. Staff were great.

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding

The helpfulness from every member of staff was outstanding , made you feel safe 100% the whole experience was amazing and.Bruno Mars off the scale... one of the best days of my life.... thankyou...x

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Terrific at Ticketmaster

Easy to use, clear and concise information from start to finish.
Kept informed throughout from booking to the event date.
I required to transfer one of the tickets and it was such a straightforward easy process to follow.
Piece Hall venue is amazing, such an iconic place.

25 July 2026
Unprompted review
Rated 1 out of 5 stars

There was 5 of us and my daughter…

There was 5 of us and my daughter scanned her ticket and was the fourth person and got stuck in the gates so she was told to scan another ticket which then resulted in our fifth person not being able to scan the ticket and was outside on her own and I had to leave to be taken outside to find her to then go to the box office to get this resolved and get another 2 tickets for us to get back in so another 45 minutes off queues to get tickets bearing in mind we had been in a queue to get inside the venue for 3 hours. Everyone at the box office was having the same issue with a person getting stuck in the gates , why the security are not able to resolve this problem as they know the person has obviously scan a ticket before hand is a joke and it is obviously a problem that happens at every concert, this really does need to be addressed and looked into as we pay good money for these tickets and to be treated like this and the stress that comes with this problem is totally unnecessary my last person that couldn’t gain access was a 16 year old girl who was left outside on her own and told to move away as she was blocking other people from getting in was disgusting and when I finally managed to get back out to find her and go to the box office she was very scared and upset and it was her first concert and totally ruined our night over something that quite easily could’ve been avoided if security was able to let the person who got stuck in and didn’t just say scan all the tickets you have to get in because of this experience I don’t think we will be attending a concert at Wembley again

25 July 2026
Unprompted review
Rated 5 out of 5 stars

Ticketing made easy

Ticketing made easy. Was reminded of event and seats and which turnstile to go to. Told about accessing tickets in app or adding to Wallet so no delays at event. Found it very easy to use and useful.

25 July 2026
Unprompted review

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