was really happy attending the winchester store today to get my new iphone 15 was served by luke and he gave me the best possible deal with some ear buds to
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The customer service at the Winchester store is excellent. I visited today to organise a new phone, George and Cliff asked the right questions and listened to the answers. We agreed what the right so... See more
Company replied
What a refreshing experience here today with Aqil, swiftly sorting out a new contract for me and adding my husband on, we came away paying so much less than we were with unlimited data and EU roaming.... See more
Company replied
Very helpful and knowledgeable staff. I felt well looked after and not rushed. Would highly recommend.
Company replied
Company details
About Three UK - 3Store Winchester
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
27 High Street, SO23 9BL, Winchester, South, United Kingdom
- 01962865176
4.8
Excellent
43 reviews
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was really happy attending the…
was really happy attending the winchester store today to get my new iphone 15 was served by luke and he gave me the best possible deal with some ear buds to
24 August 2026
Unprompted review
Reply from Three UK - 3Store Winchester
Hi Andrew, we appreciate you choosing to share your experience. Luke’s support in helping you with your new iPhone 15 and added earbuds made your purchase feel like a rewarding one. — Three Social Media Team
Fantastic service
Very grateful for Jack and Connor help and advice given. They are both great at what they are doing and are credit to the store. Thank you.
7 August 2026
Unprompted review
Reply from Three UK - 3Store Winchester
Hi Ewa,
Thank you for sharing your lovely feedback. We’re delighted to hear Jack and Connor were able to support you so well. They’ll be thrilled to know their advice and care made such a positive difference.
– Three Social Media Team
Luke was extremely helpful & did the…
Luke was extremely helpful & did the best possible deal & sorted phones & sims for us quickly & efficiently
31 July 2026
Unprompted review
Reply from Three UK - 3Store Winchester
Hi, there. We're absolutely thrilled that Luke provided such stellar care. He loves fast-tracking the setup process while securing top-tier value for our customers. Your wonderful praise has been shared directly with him to celebrate this win. Enjoy your new connections! 😇 - Three Social Media Team
Very knowledgeable and willing to help
Very knowledgeable and willing to help. Plenty of suggestions from Luke about how to provide me woth the right phone at the right price along with a suitable data deal.
31 July 2026
Unprompted review
Reply from Three UK - 3Store Winchester
Hey Barbara, thank you for sharing such a fantastic 5⭐ review! We’re delighted to hear that Luke helped you find the perfect phone and plan.
Three Social Media Team
Luke was very helpful
Luke was very helpful, did everything he could to solve my issue.
29 July 2026
Unprompted review
Reply from Three UK - 3Store Winchester
Thank you for your kind words, Patrick! It’s wonderful to hear Luke supported you so well. 😊 – Three Social Media Team
Best experience ever :))
I couldn’t thank Connor enough for how much he helped me get my dream phone at such a good price he’s such an amazing person the service was fantastic and I would 100% return because of this experience
17 July 2026
Unprompted review
Reply from Three UK - 3Store Winchester
Your words are a real highlight, Marlow ✨ We’re overjoyed Connor’s dedicated support helped you secure the device you’d been hoping for at outstanding value, and it’s fantastic to know he’s earned your confidence for future visits 🌻
- Three Social Media Team
All very good
All very good. New phone got with ease.
Jack incredibly helpful
14 July 2026
Unprompted review
Reply from Three UK - 3Store Winchester
Hi there, thanks for the brilliant 5⭐ review. We’re glad to hear that Jack provided exceptional support, guided your new device setup smoothly, and made the whole experience hassle free.
– Three Social Media Team
Excellent customer service at Winchester
The customer service at the Winchester store is excellent. I visited today to organise a new phone, George and Cliff asked the right questions and listened to the answers. We agreed what the right solution was for me based on my needs not their commission targets. So refreshing. They are helpful, professional, friendly and knowledgeable and made my visit very comfortable. I watched them help other customers, nothing was too much trouble. They and their customer service is why I always use this store. Fantastic ambassadors for Three.
2 July 2026
Unprompted review
Reply from Three UK - 3Store Winchester
Hi Catherine, we’re grateful for your feedback. It’s fantastic to know that George and Cliff delivered knowledgeable guidance, sincere attention, and created a welcoming, comfortable environment while ensuring the resolution you needed.
– Three Social Media Team
Connor was amazing today and went above…
Connor was amazing today and went above and beyond to help me sort out my phone issues.
16 June 2026
Unprompted review
Reply from Three UK - 3Store Winchester
Hey Lorraine, you’ve just made our day! 🎉 We’re glad to hear your experience with Connor was remarkable. Wishing you a great day. -Neha
Happy customer
Had an issue, all sorted within 20minutes. Great customer service by Jack. Happy customer.
6 June 2026
Unprompted review
Reply from Three UK - 3Store Winchester
Your words are a real highlight ✨ Julie. Great to know Jack provided prompt, expert support and resolved the issue seamlessly 💫 -Arvind
Great people in store
Great people in store. Jack patiently listened and sorted all my phone contracts, just what I was after.
25 May 2026
Unprompted review
Reply from Three UK - 3Store Winchester
Hey Mike! We're thrilled to hear you had a great experience with Jack. Thank you for the review! -Veronica
Aqil was really helpful and a delight…
Aqil was really helpful and a delight to deal with
6 May 2026
Unprompted review
Reply from Three UK - 3Store Winchester
Great to know Aqil helped you with everything and kept it clear from start to finish. Thank you for the love, Emily! 🥰 -Ayesha
Jack was very helpful and explained…
Jack was very helpful and explained everything in great detail. Generous with his time as well.
1 May 2026
Unprompted review
Reply from Three UK - 3Store Winchester
Wow! Your review is next level awesome! 🎉 Huge shout out to Jack for making it unforgettable. We can’t wait to welcome you back soon! ☺️ -Kashish
Jack was super helpful and got my…
Jack was super helpful and got my problem resolved in 15 mins - thank you!
1 May 2026
Unprompted review
Reply from Three UK - 3Store Winchester
Thank you for the 5⭐ review, Alexis! We truly appreciate you sharing your experience, and it’s wonderful to hear that Jack provided you with such outstanding care. -Neha
I would recommend the Three store in Winchester.
My husband and I visited the Winchester store today and were greeted by the Connor, the Assistant Manager. He was so helpful and consistently projected a ‘can do’ attitude throughout the whole of our visit. He sorted out the issue with my mobile quickly and efficiently. He then helped us to understand an issue that that had occurred with our existing broadband provider. We are now testing our local signal, reviewing our existing contract and expect to return to the Winchester Three shop for all our future requirements.
I personally, have had a Three contract for many years and they have always helped me, speedily, efficiently and have not tried to confuse me with jargon. The Assistant Manager’s assistance today has reinforced our confidence in all that Three can offer. I would thoroughly recommend them.
27 April 2026
Unprompted review
Reply from Three UK - 3Store Winchester
That’s impressive 🌟 Nicola, We’re delighted that Connor at the Winchester store brought such clear, steady care while sorting your mobile issue and guiding you through the broadband concerns, leaving you feeling fully supported and confident in what we offer. Wishing you brighter moments ahead ❤️ -Arvind
very informative
Aqil was very informative and got me the deal that was right for me.
26 April 2026
Unprompted review
Reply from Three UK - 3Store Winchester
Absolutely fabulous, Kay! We’re glad Aqil was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Super easy & great customer service
Super easy & great customer service - shout out to Connor! Really happy with the new contract and everything was explained rly nicely.
24 April 2026
Unprompted review
Reply from Three UK - 3Store Winchester
Thanks for sharing, Emily! 🎉 Connor clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
The account transfer advice &…
The account transfer advice & instructions I received from George were very thorough and he answered all of my questions. When it actually came to the making the switch, I was again made fully aware of the account choices and what to expect during the process.
Again, George was excellent in faciliating the swicthing process. Thankyou George
17 April 2026
Unprompted review
Reply from Three UK - 3Store Winchester
Thank you, John, for taking the time to share your experience! We’re delighted to hear that George provided such thorough advice and clear instructions, and that he supported you so well throughout the switching process. 🥰 -Prabhjeet
Reply from Three UK - 3Store Winchester
Maria! The team will be smiling knowing they delivered exactly the support you were looking for. Thanks for leaving this sweet 5⭐ -Ayesha
George was so helpful and profesional
21 March 2026
Unprompted review
Reply from Three UK - 3Store Winchester
Hi there, we’re delighted to know George made such a strong impression 💙. Your comments highlight the care and professionalism we aim to provide every day. -Shivam
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