I would very much recommend going into this store. As soon as you arrive, the atmosphere is friendly and welcoming. I was there for a new phone, and Bobby who served me was so helpful and had a lovel... See more
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Olly was really helpful, friendly and informative he gave me all what I needed for a better deal would highly recommend the Wigan store thanks Olly x
Company replied
I visited the wigan store today and was assisted by Laura who provided an excellent service she was very friendly and helpful and was able to provide exactly what I needed . Thank you
Company replied
Highly recommed great service, got me a amazing deal. If multiple aims second and third can be 13, 10 for unlimited everything.
Company replied
Company details
About Three UK - 3Store Wigan
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 34a The Grand Arcade, WN1 1BH, Wigan, North, United Kingdom
- 01942231973
4.9
Excellent
114 reviews
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Great customer service from Lisa
Great customer service from Lisa, she helped us out with what we needed and helped us get a great deal. Thank you very much :)
17 May 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Sarah, we’re delighted Lisa could make everything simple and ensure you got the best deal. We hope to see you again soon! 😊 -Ayesha
Reply from Three UK - 3Store Wigan
Woohoo 🎉 Katie, your words light up our day! We’re delighted that Lisa and Harry provide such stellar support to ensure you walk away with a superb device, and we hope you enjoy every moment with it 😊 -Arvind
Very polite and knowledgeable member of…
Very polite and knowledgeable member of staff, Bobby. She went through all of our needs, and made sure she checked everything with us before moving on.
She put us at ease, and was a credit to the store.
9 May 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Thanks for sharing this, Brian! 😊 We’re glad Bobby’s calm approach and clear explanations made everything feel comfortable and well managed. We really appreciate you taking the time to let us know. -Samad
Lisa was super helpful
Lisa was super helpful, gave me different options and very polite
8 May 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hey Nadia, we’re so glad to hear that Lisa was supportive and made everything easy for you. Thank you for the fantastic 5⭐ review! -Neha
Bobby and Laura spot on
Bobby and Laura spot on, sorted out broadband and updated our phones A+
7 May 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hey Warren, that’s brilliant! We’re thrilled to hear that Bobby and Laura made your experience so positive. Thank you for the amazing 5⭐ review! -Veronica
Welcoming service.
Welcoming service.Helpful staff member Laura.Answered all the questions and sorted the stuff out for me in a swift manner.
1 May 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Thank you for taking the time to leave this review. We’re pleased to hear Laura provided helpful, welcoming support and got everything sorted for you swiftly. -Manavata
Lisa was very helpful and willing to…
Lisa was very helpful and willing to spend the time to help find the right first phone for my son
1 May 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Really appreciate the feedback, Steph! It’s great to hear Lisa took the time to help you find the right first phone for your son, she’s all about making moments like this special. 🥰 -Ayesha
Reply from Three UK - 3Store Wigan
Thank you for letting us know, Lesley. It’s wonderful to hear that Laura made such a positive impact. -Afaq
Fantastic customer service from Lisa in…
Fantastic customer service from Lisa in the wigan store , fun friendly quick service would definitely recommend
10 April 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Thanks for sharing this with us, John. It’s brilliant to hear that Lisa made your visit smooth and enjoyable at the Wigan store. Her energy and commitment to helping customers really stand out, and we’re glad she left such a strong impression. -Manavata
Laura helped me to resolve my issue…
Laura helped me to resolve my issue with internet abroad and my issue with the Three App. She was very kindly and prompt as well extremely professional. Thank you so much for the help.
9 April 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Wow, Natalia! It feels incredible to know Laura made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback 😊 -Neha
Excellent customer service
Excellent customer service. Very helpful staff
4 April 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hey Dave! We’re really happy to hear that our team was able to help you out. Thank you so much for sharing your wonderful 5⭐ review! -Ayesha
Reply from Three UK - 3Store Wigan
With our team, it’s not just about speed, it’s about clarity and care, Peneyambeko. That’s what makes the service truly stand out, and we’re proud to deliver that experience every time! -Ashifa
Always great service been coming the…
Always great service been coming the Wigan store for 14 years, staff always find me great deals! Thankyou Lisa today for your help
1 April 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Spreading joy and happiness every day is what we love, Aimee. Hearing that Lisa at our Wigan store made your visit special fills us with pride. Years of loyalty is the highest compliment 💖, and we’re proud to consistently deliver the best. We’ll be excited to welcome you back soon! -Ashifa
I have.\n Just been 23 in Wigan branch…
I have.\n Just been 23 in Wigan branch today only and Laura help me a lot and I appreciate it. God plus them all.
1 April 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hey Ismael, that’s fabulous! We’re delighted that Laura made your visit smooth and seamless at our Wigan store. ✨😊 -Veronica
Only was such a good advisor and git me…
Only was such a good advisor and git me best deadl
1 April 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Thanks so much, Lauren! It’s wonderful to hear that you received such attentive guidance and walked away with an amazing offer. We truly appreciate you sharing your experience. -Manavata
3 experience
Lisa went above and beyond to help me get my homebrand and sim deal right for me.
She was brilliant
1 April 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Absolutely fabulous, Carly! We’re so glad Lisa was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Staff at 3 Store Wigan Grand Arcade…
Staff at 3 Store Wigan Grand Arcade are very welcoming by explaning when you ask them a question and they will also ask if customers are satsfied with the services rendered to them.
28 March 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Rachel, thank you for sharing your experience. It’s amazing to hear how the team created such a friendly and supportive atmosphere, making it easy for you to get clear guidance and feel completely comfortable throughout your visit. Feedback like yours truly highlights the dedication behind the service provided. -Manavata
Adele is fantastic at her job and…
Adele is fantastic at her job and really helpful. Clearly explained everything.
28 March 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Wow, Gina! 🎉 It’s wonderful to hear that Adele made your experience seamless. -Veronica
Reply from Three UK - 3Store Wigan
Making our customers smile is something we strive for every day, Rita. Lisa made that moment special. Wishing you a lovely rest of your day! -Ashifa
Bobby was super helpful!
Bobby was super helpful. Was able to give me the item I needed in store so I could get it set up the same day. Explained everything thoroughly. Very friendly. Knows what she is doing.
24 March 2026
Unprompted review
Reply from Three UK - 3Store Wigan
Hey Charlotte, thank you so much for sharing this! We’re really glad to hear Bobby gave you such helpful and friendly support. It’s great knowing you were able to get everything you needed and set up the same day. ☺️ -Ayesha
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