Rahiya was absolutely amazing and super helpful with help setting up my phone and getting a new SIM for my daughter. She was extremely patient and looked after so well. Her customer service skills wer... See more
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I always come to the store when Kola is working as he has dealt with me for about 6 years and knows exactly what I need. As a growing family he always knows the answers on questions & deals to suit... See more
Company replied
Fantastic experience of customer service in the Watford store. TJ helped me to fine a brilliant solution to the lack of WiFi in the holiday house we are renting for Christmas. He couldn’t have been mo... See more
Company replied
Kola and team were exceptional in resolving my issue with x6 numbers - He gave me a lot of his time and never felt like it was too much trouble - he is a credit to your company and I will recommend h... See more
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Company details
About Three UK - 3Store Watford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
36 The Harlequin Centre, WD17 2TE, Watford, London, United Kingdom
- 01923225398
4.9
Excellent
155 reviews
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Smooth as butter,The process done just…
Smooth as butter,The process done just like thatby sona Thanks
5 March 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Sai, it’s a pleasure to hear that Sona provided such a seamless experience and ensured everything was sorted effortlessly for you. -Kishan
upgrade
thank for your service Zee. had a great experience with three again. Zee gave us great advice and great care and told us what to do and what was a great plan. thank you so much.
5 March 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hello Rena, knowing Zee’s guidance and support made your experience enjoyable. Thank you for taking the time to leave such a brilliant 5 ⭐ review! -Suhaas
Good experience by sona
Walked to change over accounts and ended up saving alot of money
Sony was very helpful and quick
Thank you
5 March 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thank you for sharing this, Freddie. We’re thrilled to hear how smoothly everything came together and that Sony made the whole process feel effortless. It’s fantastic to know you walked away with something that brings real value. -Manavata
Complicated problem solved and saved us…
Complicated problem solved and saved us a lot of money
5 March 2026
Unprompted review
Reply from Three UK - 3Store Watford
Frazier, it’s great to hear the issue was handled so effectively and made a difference for you. Enjoy rest of your day! -Afaq
Most helpfuladvisor
Most helpfuladvisor. Considered my needs and tried to satisfy them. Due to your pleasant and attentive staff i will continue to attend here. This is the fouth mobile purchased from this store. Please let it continue in same manner. Zee
2 March 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Derrick, we appreciate your loyalty and are glad Zee’s dedicated approach ensured your requirements were met with the high standard of care you’ve come to expect across your many visits. -Kishan
Fantastic service
Fantastic service, let us know of several options to cut combined bills and make the experience easier and smoother to make the changes. Would highly recommend! Good service by sons haven’t had such a amazing service with three in last 3-4 years but was worth visiting Watford three
20 February 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Lauren, team members like those in our Watford branch turn account updates into such a seamless experience, and we’re glad to have had you as part of our family for these last four years. -Kishan
Noor provided wonderful service and she…
Noor provided wonderful service and she kindly talked about the products that are offered at Three. I really appreciated her kindness, friendliness and her support. Thank you so much for all you help! I will be back!
20 February 2026
Unprompted review
Reply from Three UK - 3Store Watford
We’re absolutely beaming after reading your kind words, Gemma! Noor will be so proud to know her personalized support left a lasting impression and earned this perfect 5 ⭐ rating. We’re already excited to see you again soon! -Ashifa
Good customer service
Sona and Noor, where so so helpful with my upgrade I left with everything I needed and the whole process was made so easy :))
13 February 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hollie! Thank you so much for sharing this. It’s wonderful to hear that Sona and Noor made your upgrade experience smooth. Have an amazing day! -Afaq
Had a great experience getting new sim…
Had a great experience getting new sim only contracts. Zee was very helpful and informative.
12 February 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Nathanael! It’s wonderful that Zee took such good care of you and ensured you had all the clarity needed to get started with us. Welcome to the family! -Kishan
Billing
Zee was very helpful and explained things clearly.Great person to talk to.
12 February 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hello Noel! Thank you so much for your review 🎉 Zee really nailed it, and we look forward to serving you again. ☺️ -Kashish
Store Manager Rahiya went above and beyond
Store Manager Rahiya went above and beyond with her service. She was very polite, kind and helpful. She is very smart, and knows how to explain all the important details. I’m really happy with her service. And her colleague Zee was really helpful a lot, i’m really grateful for both!
6 February 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Nicole. We’re delighted to hear that Rahiya’s care and clarity made such a difference, and it’s great to know Zee also helped make your visit a brilliant one. Your kind words about both of them mean a lot. -Manavata
Zee is brilliant he is customer service…
Zee is brilliant he is customer service amazing I left the three while ago but he Customer skills convinced me to comeback
10 February 2026
Unprompted review
Reply from Three UK - 3Store Watford
Kai, we appreciate your feedback. Zee’s efforts made your experience memorable and your recognition motivates us to keep delivering exceptional support. -Suhaas
Excellence service
The guy who served us is very approachable and knowledgeable. Always willing to get you the best for your needs.
10 February 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Kelly, lovely to hear the colleague went the extra mile to match your needs 💫. We appreciate your review 💙. -Shivam
Reply from Three UK - 3Store Watford
Hello Siu! We’re thrilled to hear you had a great experience with us. Thank you for the review! -Afaq
Zee was very helpful and very…
Zee was very helpful and very professional and he helped me very well and quickly for my business Theee mobile contacts !! Thank you Zee.
10 February 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thanks for sharing your experience, Liviu! We're glad Zee provided the support you needed for your company accounts and handled everything efficiently. We appreciate you taking the time to share this with us. -Kishan
Zee is an amazing Sales advisor
Zee is an amazing Sales advisor. Look after me and explained everything in detailed.
9 February 2026
Unprompted review
Reply from Three UK - 3Store Watford
Thank you for sharing your experience. It’s great to hear that Zee offered such clear support and made the process smooth from start to finish. Wishing you a fantastic day! -Afaq
Sona was really nice and helped me get…
Sona was really nice and helped me get a new phone and set it up for me.
8 February 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Seyed! It is brilliant to hear that Sona looked after you and ensured your new device was ready for use. -Kishan
Amazing service today from Kola at the…
Amazing service today from Kola at the 3 store. Always puts the customer first and tries to get the best deal for each person.
8 February 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hey.
Thank you. We really appreciate your review. -Pete
Reply from Three UK - 3Store Watford
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
I have great experience with today…
I have great experience with today visit and friendly customer service they provided specially “Sona”. She gave me good advice.
7 February 2026
Unprompted review
Reply from Three UK - 3Store Watford
Hi Viraj, it’s brilliant to know that our team at the branch made a positive impression. We’re pleased that Sona provided the guidance you needed and that you felt welcoming and well supported during your time with us. -Kishan
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