Absolutely brilliant, explained everything and went above amd beyond in every way. And then some fantastic service and a credit to u
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See what reviewers are saying
I had a great experience with Luke at the Swindon Town Centre store. He was extremely helpful, knowledgeable, and made the whole experience really easy. I really appreciated his support.
Company replied
Staff we're very helpful and informative. We were given lots of options and no pressure to make quick decisions.
Company replied
Antonia is very experienced staff, she knows all the stuff and plan in your company, I’m glad to have her to assist me to make the plan done ! Efficient , care and excellent smile make a lot of diffe... See more
Company replied
Company details
About Three UK - 3Store Swindon
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 9, Canal Walk, SN1 1LD, Swindon, South, United Kingdom
- 01793618575
4.9
Excellent
134 reviews
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Friendly staff and always helpful.
Friendly staff and always helpful.
I was served by Amanda who listened to what I was looking for and got the best deal that suited me.
22 August 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Caroline, we’re pleased to hear Amanda's attentive support made your experience enjoyable. Thank you for the 5 ⭐ review! - Three Social Media Team
Customer experience was good
Customer experience was good, friendly staff and helped me get a good deal Antonia and Toby have been great help.
18 August 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Thank you, Komal. We’re absolutely delighted to hear that you had such a great experience, and that Antonia and Toby were able to find you a brilliant deal and look after you so well. 😇 - Three Social Media Team
Antonia was wonderfully helpful!
11 August 2026
Unprompted review
Reply from Three UK - 3Store Swindon
That’s wonderful to hear, Caleb 🌟 We're delighted Antonia made such a positive difference 💙
- Three Social Media Team
Great customer service
Staff we're very helpful and informative. We were given lots of options and no pressure to make quick decisions.
8 August 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Sprucy, thanks for sharing your experience! We’re really glad to hear our team made a positive impression. 😊
-Three Social Media team.
Antonia is very experienced staff
Antonia is very experienced staff, she knows all the stuff and plan in your company, I’m glad to have her to assist me to make the plan done ! Efficient , care and excellent smile make a lot of differences. You have such as amazing staff in your store!
6 August 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Wow, thank you for such amazing feedback! We’re thrilled to hear Antonia’s support and professionalism made your visit a positive one. ✨ — Three Social Media Team
Amazing service
Antonia offered us an amazing service when I upgraded my phone. She was quick and effective and got us the best deals. Thank you so much for your help!
4 August 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Thank you for your lovely feedback! It’s wonderful to hear that Antonia made your upgrade experience so positive and supported you in finding great offers. 😊 — Three Social Media Team
Antonia was very professional and open
Antonia was very professional and open, guiding us to make the right choice.
1 August 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Your words are a real highlight ✨ Oana. We’re pleased Antonia’s expert guidance helped you move forward with confidence and find the right fit 🌷
- Three Social Media Team
I went in to get my first contract…
I went in to get my first contract phone, spoke to Emma who is really friendly and helpful. she answered all the questions to put me at ease. VERY happy with the service i received from her, also very happy to walk out with a new phone.
30 July 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hey Jessica, we’re glad to hear Emma supported you through your contract and helped you leave confident with your new device. Thank you for sharing your experience 😊
-Three Social Media Team.
Great customer service from Antonia
Great customer service from Antonia.
Helpful and informative, very friendly too.
18 July 2026
Unprompted review
Reply from Three UK - 3Store Swindon
That’s fantastic, Albina! We’re so glad Antonia was able to give you the support you needed. Thanks so much for the 5⭐ review!– Three Social Media Team
Thank you to the lovely team in…
Thank you to the lovely team in Swindon, the manager and their staff were so helpful and remedied a difficult experience with the online customer service team. Went in to cancel my contract but the store team spent over an hour dealing with them for me and resolved the issue. I hope the team get a little something with each good review as they deserve it.
17 July 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Ellie! Thank you so much for giving a shout-out to our fantastic Swindon branch. We are incredibly grateful to the store manager and their team for stepping in to spend that time turning your situation around.— Three Social Media Team
Igor was really today
Igor was really today, patient and knowledgeable! Helped me with everything with everything and made it look easy which for me is always incredible
8 July 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Barry! Thank you so much for sharing this. It’s wonderful to hear that Igor service and guidance made such a positive impact on your visit. 🌺
— Three Social Media Team
Igor and Layla were extremly helpfull
Igor and Layla were extremly helpfull! They help me and my husband with tranferring all the data from our old phones to the new ones and answer all of our questions.
8 July 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Amazing, Rita! 🌟 We’re so glad Igor and Layla could support you both with the data transfer and help with everything you needed. Thank you for the review. — Three Social Media Team
Igor was really helpful with everything…
Igor was really helpful with everything I had to ask! Going away with a broadband and new phone and I couldn’t be happier with the customer service
2 July 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Renata 🌼
So lovely to hear Igor supported you with everything you needed.
Walking out with a new phone and broadband, that’s a happy day.
Thanks for sharing your joy, your words feel full of gratitude 💛
— Three Social Media Team
Reply from Three UK - 3Store Swindon
Appreciate your review, Qamar! Glad to know the staff provided strong support and the service met your expectations. Sending good vibes for the rest of your day.
Three Social Media Team
Charlotte was very helpful with my sim…
Charlotte was very helpful with my sim replacement now my phone is working as good as new
1 July 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Awesome to hear, James! Glad Charlotte sorted your SIM and got your phone running smoothly again. Thanks for the shout out! 🙌
— Three Social Media Team
The customer service lady Amanda was of…
The customer service lady Amanda was of great help,polite and lovely.
Very efficient and answered all my questions.
Left happy 😊
27 June 2026
Unprompted review
Reply from Three UK - 3Store Swindon
⭐ Thank you so much for sharing this!
Amanda will be so happy to hear your kind words. Her polite, lovely nature truly shines, and we’re delighted she could answer all your questions ⭐💛
— Three Social Media Team
very well prepared
very well prepared, nice and helpful staff(Alexandra)
23 June 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Thank you for your lovely feedback! We’re so happy that Alexandra made your experience a great one. ✨ – Three Social Media Team
Amanda was professional
Amanda was professional, polite and straightfoward. The entire process was easy and she provided excellent customer service.
21 June 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hi Benjamin, your words are a real highlight ✨ we are glad that Amanda’s expert guidance and direct approach made the entire process go so smoothly 🌸 -Arvind
Reply from Three UK - 3Store Swindon
Hi there, thank you so much for the 5 ⭐ review! We're always happy to help. -Suhaas
So good
I was helped in a unique situation beyond a reasonable doubt the best service I have ever had with a mobile company
16 June 2026
Unprompted review
Reply from Three UK - 3Store Swindon
Hello Connor, we’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! -Neha
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