Extremely enjoyable experience. Excellent and well mannered staff, couldn't be more happier with my new device. Got everything set up and nothing was too much trouble. Thank you so much, would highly... See more
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Guys in store were helpful with a problem i had much better than three in London when I went there
Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... See more
Company replied
Fabulous service from Marty at the Scarborough Three store!! Immediate service on entering the shop … friendly, personable & knew his stuff!! I only needed a change of phone contract but Marty picked... See more
Company replied
Company details
About Three UK - 3Store Scarborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
21 Westborough, YO11 1UH, Scarborough, North, United Kingdom
- 01723363270
4.9
Excellent
231 reviews
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Thanks for the help with the billing…
Thanks for the help with the billing issue. Thanks
20 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks a ton, Victor⭐! We really appreciate the shout‑out. We're glad the billing issue is all sorted and you’re good to go again. -Ayesha
Assisted with my issue and helped with…
Assisted with my issue and helped with resolution. Highly recommend
19 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks for your feedback, Ivy. Glad our team was able to sort things smoothly for you and that you’d recommend us. -Suhaas
Helped me take off some subscriptions
Helped me take off some subscriptions. Thank you for your help and kindness.
18 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thank you, David. We're glad our team made your experience excellent and helped make your visit feel easy and straightforward. ☺️ -Prabhjeet
Brilliant service and a great deal
Brilliant service and a great deal. I got a lot of help with my phone from the fantastic young chap Matty. He gave me a really good deal much better than what I was paying before. He even got a code to keep my number for me. Very easy.
18 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
That’s brilliant, Frank! 🎉 We love hearing that Matty made everything smooth and easy for you. Thank you for the wonderful feedback! -Veronica
Helped with my google account
Helped with my google account. Will come across wheb my o2 account ends. Thanks
18 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
This made our day 🌈 Roger, We’re delighted the support around your Google account brought everything back on track and gave you clarity moving forward. Looking forward to welcoming you when you're ready to switch 💛 -Arvind
Thanks for the service
Thanks for the service. Really helped out when I needed.
18 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thank you, Dawn. We're glad our staff made your experience excellent and helped make your visit feel easy and straightforward. ☺️ -Prabhjeet
Very enjoyable experience thanks guys
16 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hey Alan! 🎉 That’s awesome to hear! A huge shoutout to our team for making your experience excellent. Thank you so much for sharing your feedback! 🥰 -Neha
I am a customer with Three I only…
I am a customer with Three I only popped in for a little help and I have to say Marty was fantastic. Solved my issue got me set up with threes security too which is cheaper than the one I was using. Good bunch of lads.
16 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks for sharing this fantastic 5⭐ review, Alan! We’re thrilled Marty could sort everything out and get you onto Three’s security too. -Maryalex
Reply from Three UK - 3Store Scarborough
Fantastic feedback, Malcolm 🌟 Great to know you had such a positive experience. We really appreciate you sharing this! -Samad
From sad to happy in 3 minutes!
I was in a really sad place due to my phone etc being hacked. However Christopher knew exactly what to do and had me sorted incredibly quickly! He even helped me get a new phone, with a few freebies! He was wonderful, and so incredibly helpful! I left the shop so happy and relieved that the nightmare was over! The freebies were the cherry on the top! I’ll definitely go in store again whenever I need to update mine or the kids’ phones! Thank you
8 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Really appreciate your feedback, Sarah. It’s amazing to hear Christopher guided you through such a difficult situation with confidence and care. Knowing he helped you secure a new phone, added some extras, and turned your day around truly makes us proud. We’re thrilled you left feeling relieved and supported. -Samad
Great service from Tom who helped me…
Great service from Tom who helped me get caravan Internet sorted and transferred my phone. He was also really funny
11 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks for sharing this, Kathleen. It’s lovely to hear Tom was able to get everything sorted for you and bring some humour along the way. We’ll make sure he knows how much you appreciated the support. -Manavata
Thanks for helping my out with my…
Thanks for helping my out with my device.
11 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hey Derek, that's marvelous! 🌸 We’re so glad you marked your happiness with a brilliant 5 ⭐ -Ashifa
The staff were very helpful
9 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Keith, we’re delighted to hear you had a positive experience with our team. Thank you for sharing your feedback! -Kishan
Thank for sorting out my device and my…
Thank for sorting out my device and my account. Thanks
9 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Margaret, we’re delighted we could get your device and account sorted for you. Thanks for sharing your experience! -Kishan
Mint staff!
All the staff are great especially chris who went above and boyond when sorting out are new phones and the problems with the qr codes.
9 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Wow, Mrs Powell, you’ve officially made the whole Mint team blush. Chris is currently walking around like he’s won an award. Thank you for the love⭐ -Ayesha
Thanks guys
Thanks guys, helped set up my new phone with no trouble! Really helped me in need!
6 May 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thank you for sharing this wonderful feedback, Vincent! ✨ It’s great that the team could assist with your handset and ensure everything was working perfectly for you. -Maryalex
Helped set up my new tablet
Helped set up my new tablet. Really appreciate the support, thanks guys
30 April 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Carol, it’s lovely to hear that we could help get your new gadget up and running. We're glad the support made a difference for you—enjoy exploring everything your tablet can do! 🚀 -Kishan
Reply from Three UK - 3Store Scarborough
Hey Cyril, that's amazing! 🎉 We're so glad you had an exceptional service experience. Thanks for taking the time to leave this 5⭐ review. -Ayesha
Most excellent and helped me with my…
Most excellent and helped me with my setup on new Samsung. Very happy with the man in the shop thank you.
28 April 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Victoria! It’s great to hear that our team member could assist with the configuration of your new device. We’re so pleased that you had such a positive experience in our store! -Kishan
Amazing service from Tom
Amazing service from Tom. Helped us move our numbers from Tesco after a bad experience and set up my new phone.
27 April 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Christine, it’s fantastic to hear how Tom turned things around for you! Moving your numbers over after a frustrating experience elsewhere and setting up your new phone with ease shows real dedication. That kind of attentive service makes a huge difference and clearly left you feeling supported and valued. -Manavata
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