Guys in store were helpful with a problem i had much better than three in London when I went there
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Excellent in store customer service . I visited the Scarborough branch in store shop today to ask about data roaming and the assistant Chris was very helpful. He explained how to use data roaming an... See more
Company replied
Fabulous service from Marty at the Scarborough Three store!! Immediate service on entering the shop … friendly, personable & knew his stuff!! I only needed a change of phone contract but Marty picked... See more
Company replied
Much more helpful and nice in the shop than they were on the phone the man in the shop actually listened and he sorted my phone straight away and saved me money rly good and said I could write it on h... See more
Company replied
Company details
About Three UK - 3Store Scarborough
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
21 Westborough, YO11 1UH, Scarborough, North, United Kingdom
- 01723363270
4.9
Excellent
227 reviews
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Marty was a great help I was having…
Marty was a great help I was having viruses ping up and nobody could figure it out but he did. So glad I popped into the Three shop.
17 August 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
That is wonderful to hear! 💥 It sounds like Marty did an amazing job getting those frustrating virus alerts sorted out for you. Thank you for sharing such a great experience! 😇 - Three Social Media Team
Got a new device
Got a new device, transferred over, amazing help and great price. Thanks chaps
15 August 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks for the lovely feedback, Patrick! We’re glad our team made everything easy for you. 😊 – Three Social Media Team
Really appreciate the assistance
Really appreciate the assistance. Lovely people
14 August 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Angela, thank you so much for your kind words. It’s wonderful to hear our team made your experience a pleasant one. We truly appreciate your feedback.
– Three Social Media Team
Reply from Three UK - 3Store Scarborough
Hi Craig, thanks so much for the great feedback. It’s brilliant to hear you enjoy visiting our Scarborough store and keep choosing to come back.
– Three Social Media Team
Great help to me in store I was only…
Great help to me in store I was only passing lovely lads
13 August 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Allan, thanks for sharing your feedback with us. We are delighted to hear that the team provided such great support and made your visit to the shop a pleasant one.— Three Social Media Team
Phone is amazing and it was very easy…
Phone is amazing and it was very easy to sort
12 August 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hello Botha, we’re glad to hear you’re enjoying your new device and that getting everything arranged was simple for you – Three Social Media Team
Thank you for the great service.
12 August 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi David, thanks for the lovely feedback. We are glad to know that you have been provided with top tier assistance.
Three Social Media Team
Thank you for the help and assistance…
Thank you for the help and assistance with my new device.
11 August 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hey Jean, thank you for your lovely feedback. It’s great to hear that our team helped you get set up with your new device and the right offer.-Three Social Media Team
Reply from Three UK - 3Store Scarborough
Hello Michael, we're glad Chris made things easier for you. – Three Social Media Team
Got sorted with the device being…
Got sorted with the device being delivered Samsung A37 worth the wait and sorted in store when it was delivered.
8 August 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Mark, congratulations on your Samsung A37. We’re pleased the store team helped complete everything once it arrived and that the wait ended with a positive experience. — Three Social Media Team
Chris and nav were so helpful
6 August 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hello Mark, we’re glad Chris and Nav made everything easy for you. Thank you for the 5 ⭐ review. - Three Social Media Team
Reply from Three UK - 3Store Scarborough
Hi Frances, thank you for sharing your feedback. We’re really glad the support you received made your experience a positive one.
— Three Social Media Team
Came in with an issue on the device…
Came in with an issue on the device with software, got help immediately and they sorted my device. Can't thank them enough. Brilliant service
5 August 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hello Stephen, it’s great to hear our team could help so quickly. Thanks for sharing your experience – Three Social Media Team
Chris was a great help
1 August 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hey James, thanks for the fantastic 5⭐ review. We’re delighted that Chris provided such a smooth and helpful experience.
Three Social Media Team
The lads were fantastic as usual
29 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thank you for sharing this amazing 5⭐ review, Andrew! We’re delighted the lads delivered another excellent experience for you.
— Three Social Media Team
Chris was great
Chris was great, been incredibly helpful and sorted my phone out
28 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hey Derek, that’s superb! 🎉 We’re glad that Chris made sure your phone was sorted out smoothly for you. – Three Social Media Team
All good and easy to sort
28 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Your words are a real highlight ✨ Ed. We’re overjoyed everything was resolved so seamlessly 🌻
- Three Social Media Team
This store put one of my accounts into…
This store put one of my accounts into another contract without me saying okay or even signing for it!! I'm now past my returns period and having to jump through hoops to have this cancelled! Disgusting behaviour from the staff there. I only signed once for a new sim, never did I sign to renew a sim that I wanted to cancel anyway
11 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi Mandy, sorry you’ve had to deal with this, we completely understand how frustrating this situation is. It does sound like there may have been a miscommunication, and because this is a public social platform, we can’t go into personal account details here.
Our chat support team is available to help and can look into this directly for you: https://bit.ly/3C43TKN.
If you’d like this reviewed formally, you can also log a complaint with our Customer Relations team, who will check everything for you: https://bit.ly/3uJlOrF.
Chris was very helpful
25 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Hi David, we appreciate you taking the time to share this. It’s great to know Chris made your experience easier.
– Three Social Media Team
Tom helped remove viruses from my phone
Tom helped remove viruses from my phone
Thank you so much Lovely Guy.
24 July 2026
Unprompted review
Reply from Three UK - 3Store Scarborough
Thanks for this fantastic review, Edith! We’re thrilled to hear Tom provided excellent support. – Three Social Media Team
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