Nehal, was very polite, helpful in everything I need when it comes choosing the right phone needed to cater my needs in work, home and in any social setting. Very great costumer service very informat... See more
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We were met by one of the agents at the 3 shop who welcomed as very well. Then directed to another customer agents (Nehal)who served us, who was very helpful, polite, went through with us what we requ... See more
Company replied
Well its really best experience by staff .. best welcoming staff .. well treated by Andreea in romford liberty School..
Company replied
Sorted out my issue as verification would not go through online on Three so had to go to shop to sort out! Special thanks to TJ for sorting issue out!
Company replied
Company details
About Three UK - 3Store Romford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 23 The Liberty Centre, RM1 3RL, Romford, London, United Kingdom
- 01708752582
4.9
Excellent
146 reviews
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Very accommodating and helpful
Very accommodating and helpful. We had Dean help us in store today and he worked his magic to help us get the phone we wanted.
20 January 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Mollie, it’s wonderful to hear that Dean looked after you and made sure you walked out with exactly the phone you wanted. Wishing you a fantastic day ahead! -Manavata
Dean was an absolute pleasure
Dean was an absolute pleasure, a great help
19 January 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Popped in just to see what options I…
Popped in just to see what options I have and the gentleman Dean have been most helpful and we ended up making the best deal there is.
He is a great asset to you.
Thank you so much
12 January 2026
Unprompted review
Reply from Three UK - 3Store Romford
Woohoo, Agnieszka! 🎊 It’s wonderful to hear that Dean made your experience truly remarkable and helped you secure the best deal. We truly appreciate you taking the time to leave an incredible 5 ⭐ review! -Afaq
Tamina was a very knowledgeable and…
Tamina was a very knowledgeable and helpful person.
11 January 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Amazing person
Amazing person! Very helpful and friendly! Thank you, Andrea!
9 January 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Shabeer
Shabeer, very professional service provider. Very quick and polite response.
4 January 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi there.
That's great. We're glad to hear that. Thank you for the 5 stars. -Pete
Great customer service very thourgh
Tanjana had Great customer service very thourgh
2 January 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Great help tanjana was so helpful and…
Great help tanjana was so helpful and lovely,she answered every question !
31 December 2025
Unprompted review
Reply from Three UK - 3Store Romford
Amazing, Kate! Thank you for the wonderful 5⭐ review. We’re so happy to know that Tanjana was able to help you. 🎉 Happy New Year 2026! 😊 -Neha
It was okay thank you
20 December 2025
Unprompted review
Reply from Three UK - 3Store Romford
Hi there.
Awesome stuff. Thanks for the 4 stars. -Pete
We met Andreea in store today and had a…
We met Andreea in store today and had a lovely experience with her, she was so sweet and helped us throughout the process. Loved the experience, can say never met a such a lovely person in the customer service.
19 December 2025
Unprompted review
Reply from Three UK - 3Store Romford
Hey.
Thanks! Your review is really appreciated. -Pete
Tanjana was polite
Tanjana was polite, helpful, kind, welcoming. Explained everything clearly and took time to listen and answer all the questions and gave good advise.
15 December 2025
Unprompted review
Reply from Three UK - 3Store Romford
Hello Lolita, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Andrea was really nice and very helpful
Andrea was really nice and very helpful
14 December 2025
Unprompted review
Reply from Three UK - 3Store Romford
That's awesome, Pelumi :) Thank you for writing a review -Scott
Nehal was very attentive throughout
Nehal was very attentive throughout. Went above and beyond to help me find exactly what i was looking for and in the right price range. Thank you for your great customer service!
11 December 2025
Unprompted review
Reply from Three UK - 3Store Romford
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Tamima is very helpful good servicd
9 December 2025
Unprompted review
Reply from Three UK - 3Store Romford
Thanks for this amazing 5⭐ review, Jo. We really appreciate you taking the time to send this over to us! Great work Tamima 🎉 -Jade
Was served by john and dean very…
Was served by john and dean very friendly and help out with everything
9 December 2025
Unprompted review
Reply from Three UK - 3Store Romford
This is great to hear, Raza. Thanks for taking the time to send over this 5⭐ review! Great work John and Dean 🎉 -Jade
Reply from Three UK - 3Store Romford
That's ideal, Erma :) We're happy that you had a good conversation with Nehal -Scott
Nehal he was super friendly
Nehal he was super friendly , kind, patience and sweet person
8 December 2025
Unprompted review
Reply from Three UK - 3Store Romford
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Reply from Three UK - 3Store Romford
Thanks for this amazing 5⭐ review, Ankit. We really appreciate you taking the time to send this over to us! Great work Nehal 🎉 -Jade
Nehal was very nice and clear in his…
Nehal was very nice and clear in his explanation. His was very patient and helpful made the experience comfortable.
8 December 2025
Unprompted review
Reply from Three UK - 3Store Romford
We’re so glad you had a great experience, Temilade thanks for leaving us a 5⭐ review. -Shivam
Nehal was very professional and…
Nehal was very professional and supportive. Very knowledgeable with great rapport. Very clear in his explanation and advise . Top guy
Thanks guys
8 December 2025
Unprompted review
Reply from Three UK - 3Store Romford
Thanks for this amazing 5⭐ review. We really appreciate you taking the time to send this over to us! Great work Nehal 🎉 -Jade
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