It's just marvellous one. Simply solve my problem in one touch. Mr Shaimim liberty mall, Romford, really appreciate his help. Great man. Thank you
Company replied
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See what reviewers are saying
Nehal was very helpful, friendly and explained very clearly the package we are taking and the offers my plan has as well.
Company replied
Well its really best experience by staff .. best welcoming staff .. well treated by Andreea in romford liberty School..
Company replied
I was served by Dean, who helped me with getting set up with a mobile broadband package and new mobile sim. He was excellent, made everything simple and easy to understand, cannot fault the service re... See more
Company replied
Company details
About Three UK - 3Store Romford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 23 The Liberty Centre, RM1 3RL, Romford, London, United Kingdom
- 01708752582
4.9
Excellent
162 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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I came into store to get a new device…
I came into store to get a new device and Ogo was able to help me set up the contract and also helped me with my device set up. Very pleased with the service from Ogo
19 August 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Marie, thanks for the glowing 5⭐ rating. We’re delighted to know that Ogo at the store provided excellent support by helping you secure your contract and getting your new device fully set up without any hassle.
– Three Social Media Team
Ogo was super helpful and very…
Ogo was super helpful and very attentive and gave great options for moving forward in a new contract.
15 August 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Marvin, thanks for taking the time to leave your review. We’re pleased Rickie, Andrew and Ogo helped you explore your options and provided the support needed when choosing your new contract. — Three Social Media Team
Sorted out my issue as verification…
Sorted out my issue as verification would not go through online on Three so had to go to shop to sort out! Special thanks to TJ for sorting issue out!
15 August 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Daljit, thank you for sharing your wonderful feedback. We’re thrilled to know that TJ provided clear guidance and ensured everything was resolved smoothly during your visit, including the verification process.
– Three Social Media Team
Reply from Three UK - 3Store Romford
Woohoo 🎉 Akhlaq, your words light up our day. Fantastic to know the service left such a positive impression 🌟
- Three Social Media Team
Reply from Three UK - 3Store Romford
Hi Malcolm, we’re delighted to hear you had such a positive experience. Great to know John supported you well thanks for your kind words.
— Three Social Media Team
Reply from Three UK - 3Store Romford
Hey Olesea, we're glad to hear Ogo made your experience positive one. Thank you for the feedback.
Great service from Dean
10 August 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Andrea,
We appreciate you taking the time to leave a review. It’s wonderful to know Dean looked after you so well.
– Three Social Media Team
Reply from Three UK - 3Store Romford
Hey Hamza, thank you for sharing this feedback! We’re thrilled TJ made the upgrade process smooth and easy for you. 😊 – Three Social Media Team
Today we met Ogo in 3G store
Today we met Ogo in 3G store
Very professional and great customer service
I'm so glad he works here
We will use his services in the future
We give him 10stars
Highly recommend
10 August 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thank you for the fantastic review and recommendation, Natacha. We’re happy Ogo delivered exceptional support and made your visit so positive. 🙌 — Three Social Media Team
Reply from Three UK - 3Store Romford
Hi Patrick, we’re pleased TJ looked after you so well and made the experience stand out. — Three Social Media Team
Andreea was extremely helpful and gave…
Andreea was extremely helpful and gave excellent advice. I was very impressed by her knowledge. Thank you Andreea xx
24 July 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Sharon 😊 It is fantastic to hear that Andreea took such good care of you. Thank you for sharing your support, and have a brilliant day! ⭐ —Three Social Media Team
Very helpful and perfect attitude
24 July 2026
Unprompted review
Reply from Three UK - 3Store Romford
Thank you for this wonderful review, Danny! We’re thrilled to hear you had a fabulous experience. 😊 — Three Social Media Team
Nehal very professionally dealt with my…
Nehal very professionally dealt with my problem nothing was too much very pleased with service.
23 July 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hey, Rayner. We’re giving Nehal a huge shoutout for making your experience a breeze. Thanks for bringing this massive win to our attention! 😇 - Three Social Media Team
Nehal was very helpful and made my…
Nehal was very helpful and made my experience very easy. Highly recommended
23 July 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hello Jade, it's wonderful to know Nehal made everything simple for you. Your kind words mean a lot – Three Social Media Team
My contract
The young lady’s was very professional and gave me a product that I needed .
I have given her five stars for this .
I
18 July 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Denise, we’re sorry to hear your details couldn’t be located that’s not the smooth journey we aim for. As we can’t review account information on Social Media platform, please contact our phone support team by dialing 333 from a Three phone, 0333 338 1001 from any other line, or +44 7782 333 333 when abroad. They’re available Monday to Friday from 8am to 8pm and on weekends from 9am to 6pm. Alternatively, you can reach our chat support team at https://bit.ly/3C43TKN. They’re available Monday to Friday from 8am to 10pm and on weekends from 9am to 8pm. They’ll check everything for you and guide you through the next steps.Three Social Media Team
Dean was super helpful
Dean was super helpful, went through every option so that I was able to get the best deal!
16 July 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hi Mollie, thank you for the lovely feedback. We’re glad to hear that Dean delivered outstanding support, reviewed all the suitable choices with you, and helped you secure the ideal deal that fits you perfectly.
– Three Social Media Team
100% helpful and done in matter of time
Great customer service from Dean - sorted out renewals on sims and new contract for phone in no time sorting out the greatest of deals. Thanks again
15 July 2026
Unprompted review
Reply from Three UK - 3Store Romford
Hey, Kelly! Dean will be over the moon to hear how well he looked after you. We're grinning from ear to ear knowing he swiftly sorted your SIM renewals and locked in our absolute best value contract for your new phone. 🥰 - Three Social Media Team
Reply from Three UK - 3Store Romford
Hi Brendan 😊
Wonderful to know you were treated with kindness and care. Thanks for letting us know.
— Three Social Media Team
Nice girl Tamima amazing service
Nice girl Tamima
Amazing service will come back
6 July 2026
Unprompted review
Reply from Three UK - 3Store Romford
Lacramioara, thank you for sharing this amazing 5⭐ review! It’s wonderful to know Tamima made your experience smooth and reassuring. We appreciate you taking the time to let us know. 💙
Three Social Media Team
Dean in the Romford store was very…
Dean in the Romford store was very helpful and informative, sorted me out very quick and efficiently on my upgrade I was struggling to do, thank you
5 July 2026
Unprompted review
Reply from Three UK - 3Store Romford
What a sweet 5 star rating, Jack! Dean is truly exceptional, and we’re so happy to know he made everything right for you. Thank you! ☺️ — Three Social Media Team
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