Came into store today to get a phone upgrade. Customer service is exceptional! So so thrilled to be helped by Tornia who was smiley, kind and knowledgable. I had a good laugh, had all of my questions... See more
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Really impressed with the service we received from Skye. She was welcoming, patient, and genuinely helpful, making sure everything was sorted quickly and explained clearly. Thank you Skye, excellent c... See more
Company replied
I’ve always gone to the red Hill shop so accommodating every time I’ve got a problem they deal with it straight away. I can’t thank all the staff enough absolutely brilliant. I’ve been going to the... See more
Company replied
I saw the special deal board for phone and broadband outside the 3 Shop, and being a 3 phone user already, decided to go in and enquire. I was helped by Reece who was very helpful and guided me throug... See more
Company replied
Company details
About Three UK - 3Store Redhill
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
34 The Belfry Shopping Centre, RH1 1SE, Redhill, South, United Kingdom
- 01737761913
4.9
Excellent
119 reviews
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Skye was very helpful and friendly
Skye was very helpful and friendly. She eplained everything clearly. I am very help with the service.
12 November 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Thanks for this amazing 5⭐ review, Mark. We really do appreciate you taking the time to send this over! Great work Skye 🎉 -Jade
Skye was very kind and helpful
8 November 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Hi.
Thanks! Your review is really appreciated. -Pete
Skye helped me set up my new phone as…
Skye helped me set up my new phone as my other one wasn't working quick and easy she's a star
8 November 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Excellent and friendly service from…
Excellent and friendly service from Skye . Set up my new phone and now already to go
7 November 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Hello Simone, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Amazing customer service from Reece who…
Amazing customer service from Reece who helped me set up my phone.
5 November 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Thanks for your feedback, Elva, and it's lovely to hear that you enjoyed great customer service from Reece in getting your phone up and running. We appreciate you taking the time to share this with us. -Michael
Excellent service.
Very reassuring welcome. Very knowledgeable & helpful. Reassuring & calm explanations of tech & possible solutions applicable to my situation. Could not have wished for or imagined receiving a better service.
23 October 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Awesome stuff. Have a wonderful day -Maxine
Reduced bill
I came in with my neighbour for her to sort out her phone, and left with a reduced bill for myself
20 October 2025
Unprompted review
Reply from Three UK - 3Store Redhill
We totally appreciate your 5* review, Janna- Have a nice day -Maxine
Colin - Three mobile
Colin, greeted me with a warm welcome, and was very helpful from the outset.
He was professional, and knowledgable, and able to offer options, products and services tailored to my requirements; without the hard sell. I was made to feel relaxed and at ease knowing that I was in safe hands and that I’d made the right choices.
All the term and conditions were clearly explained to me, and Colin checked that I understood them.
Colin, is an asset and credit to Three mobile and I commend him for his support and reassurance.
Thank you!
Philip
12 October 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
My great experience at Redhill 3 Shop
I saw the special deal board for phone and broadband outside the 3 Shop, and being a 3 phone user already, decided to go in and enquire. I was helped by Reece who was very helpful and guided me through everything including the pros and cons of the deal, and I chose to go ahead. The manager also helped out with signing things, and overall, this was a great experience. Reece was very positive about working for 3 and this was a good sign as well.
15 October 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Thanks for taking the time to leave a 5* review, Jonno. We're glad to hear you've had a great experience -Maxine
Helpful and friendly
Staff were super helpful and friendly.
Spoke with Colin and Sam and they were able to point me in the right direction for my contract
10 October 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Hello there.
Awesome stuff. Thanks for the feedback. -Pete
Reece was an excellent staff with great…
Reece was an excellent staff with great sense of humour.
7 October 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Good morning! Thanks for taking the time to leave a 5 ⭐review. We appreciate you and we're sure that Reece will really enjoy seeing this. Great work Reece! 🥰 -Danni
Colin helped me upgrade and resolve…
Colin helped me upgrade and resolve home broadband issue with great advice.
Thank you so much
4 October 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Hello there.
We're really glad Colin was able to resolve your broadband issue. Thanks for the review. -Pete
Thank you so much for helping me…
Thank you so much for helping me upgrade my phone contract. Colin and Akif were both amazing :))
4 October 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Hey.
Fabulous. We're so glad to hear that, Timothy. Thanks for the 5 stars. -Pete
Thank you 3 Redhill
Thank you 3 Redhill. I am visiting from Australia and bought a data pack which has worked well. On three occasions I visited the store for assistance, the staff have been fantastic and answered all my questions.
30 September 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Thanks a lot for your feedback, Paul, and we're delighted that you found the store staff to be helpful after travelling from Australia. We hope you enjoy your time here. -Michael
The team were exceptional
The team were exceptional! Thank you so much for all your info and help
29 September 2025
Unprompted review
Reply from Three UK - 3Store Redhill
Hey Tara, thank you so much for your 5* review -Maxine
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