I went in to store as I had messed up signing up for a Sim only deal, requesting esim when my phone wasn't compatible. I spoke to Paula who was friendly and very helpful, reassured me and sorted the p... See more
Company replied
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Rebecca was very helpful...She had previously cancelled my broadband, but unfortunately it hadn't been done. On today's visit this was confirmed that it will be cancelled on 1st December. Rebecca als... See more
Company replied
Very friendly and helpful staff. Great experience every visit always get a good deal.
Company replied
REALLY great experience today. Had a completely desperate situation needing charge on my phone quicj and Taylor at Redcar 3 shop was more than happy to help and gave some great advice about my contrac... See more
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Company details
About Three UK - 3Store Redcar
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 2, Regents Place, TS10 3FB, Redcar, North, United Kingdom
- 01642471303
4.9
Excellent
215 reviews
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Very attentive and helpful with all our dealings.
10 April 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Thanks, Michael! We are happy our team’s dedicated and observant approach made such a positive impression. -Suhaas
Rebecca is very helpful in store always…
Rebecca is very helpful in store always great to go in and see the staff in redcar
9 April 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Paul! Simple and supported, just the way it should be 🙌✨ We’re so happy knowing Rebecca gave her best and you felt it, thanks for sharing your feedback, it means a lot 💯💖 -Kashish
Just been in Redcar store so easy to…
Just been in Redcar store so easy to change to another plan.Paula was so helpful and pleasant.everything was a dream for a woman in her seventies.
8 April 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi, there! We’re thrilled to hear Paula made everything so straightforward and pleasant for you in our Redcar store. It’s wonderful to know your plan change was smooth. Feedback like this really makes our day. ☺️ -Prabhjeet
Reply from Three UK - 3Store Redcar
Wow, John! It’s wonderful to hear that Sarah made everything effortless and ensured such a smooth experience. -Neha
They definitely know what they doing
Great service by josh even helped sort problems with my husband's phone
4 April 2026
Unprompted review
Reply from Three UK - 3Store Redcar
We’re absolutely thrilled to hear that Josh made your experience so smooth. Thank you for taking the time to share such an incredible 5 ⭐ review. -Suhaas
Brilliant experience and very helpful
Brilliant experience and very helpful! Would recommend.
4 April 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Jake, we’re pleased to hear our staff made your day! 🎉 Thank you for the amazing 5⭐ review. We’re always here to help. -Neha
Brillant service and excellent customer…
Brillant service and excellent customer care 😀
4 April 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Susan, thank you for this amazing 5 ⭐ review. We're so happy to hear that you had a wonderful experience with us. We truly appreciate your support. 😊 -Prabhjeet
Naomi was great very helpful and even…
Naomi was great very helpful and even saved me money
4 April 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hello Penny😊, thank you for the wonderful review. We’re delighted to receive such kind words about Naomi. -Suhaas
Great service!
2 April 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey Gary! We’re so glad you had a smooth and joyful experience. Thanks for the 5 ⭐ rating! -Ashifa
Josh was very helpful with sorting my…
Josh was very helpful with sorting my phone and new contract
2 April 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Contract and phone sorted, joy all around! Josh nailed it, and Paul, your happiness makes our day! -Ashifa
Got my buisness contracts from 3 always…
Got my buisness contracts from 3 always very helpful josh sorted my new deals out
1 April 2026
Unprompted review
Reply from Three UK - 3Store Redcar
We appreciate your feedback. Josh made sure everything was arranged seamlessly, and it’s great to know the service proved reliable for you. -Samad
Got my buisness contracts from 3 always…
Got my buisness contracts from 3 always very helpful would recommend
31 March 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey Mark, that’s amazing! 🎉 We’re so glad you had an exceptional service experience. It’s wonderful to know you’d recommend us, and we wish you a fantastic day. 😊 -Neha
Got all my contracts with 3 always…
Got all my contracts with 3 always helpful
31 March 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Thanks for your feedback, Stephen, and it's lovely to hear that you've renewed with Three again. We look forward to many more years alongside you, and appreciate you taking the time to share this with us. -Michael
Got internet from 3 great service
31 March 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hey David, that’s awesome! That’s exactly what we like to hear. Thank you so much for your feedback. -Neha
Great service very friendly and helpful
19 March 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hello Stephen,
Thanks a ton for your review! It’s wonderful to know our team gave their best, and we hope you have a fantastic day 🤗. -Kashish
Brilliant in store
17 March 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Kathleen, we’re absolutely thrilled to hear how exceptional your visit felt. Knowing the team delivered such outstanding care and created an experience that truly stood out brings a huge lift to our day. -Manavata
Excellent service from brilliant staff
I've just added a tablet to my phone contract and, as usual, the fantastic staff at the Redcar store have been incredibly helpful. Paula helped me this time and she is extremely knowledgeable and skilled in all the business of communication. She is a genius!
16 March 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Garry, we’re glad Paula and our Redcar team set up your tablet on your plan and kept the details clear and simple. We appreciate the recognition. -Kishan
A great informative helpful staff at…
A great informative helpful staff at the store at Redcar.
13 March 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Thanks for the great feedback, Tony! We’re glad our Redcar team could assist and make a positive impact! -Kishan
Very understanding very helpful
10 March 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Hi Rachel, thank you for sharing your experience 🎯 We’re pleased to hear our team provided such attentive and supportive service. Have a fantastic day ahead 💙 -Arvind
Always helpful with any phone stuff
Always helpful with any phone stuff . Friendly, and easy to talk.
5 March 2026
Unprompted review
Reply from Three UK - 3Store Redcar
Thanks for this fantastic 5⭐ review, Shauna! We’re so glad our staff guided you along the way, and here’s to many more smiling moments together! 💗 -Ayesha
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