Three UK - 3Store Nottm (Victoria Ctr) Reviews 

157
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TrustScore 5 out of 5

4.9

Unit 49 Victoria Centre, NG1 3QG Nottingham, Midlands, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Came into store to enquire my bill, Jasmine sat down with me and patiently explained exactly what I’m paying for. She made it easy to understand and helping me cancel services I was no longer using wh... See more

Company replied

Rated 5 out of 5 stars

I got the best in-store service this morning by Mariam, no hassle and bustle, got my broadband contract renewed and even got a cheaper package for my mobile line. All done within 30 mins 🙌

Company replied

Rated 5 out of 5 stars

Such a great experience today in Victoria centre when I visited the store. Suresh was very friendly and such a great guy. He put me to ease straight way and listen to me and provide the best possible... See more

Company replied

Rated 5 out of 5 stars

Exceptionally friendly, helpful and understanding staff who helped me without prejudice, despite the fact that I look like I woke up in a hedge. Maryam served me, knew exactly what I was looking for... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Nottm (Victoria Ctr)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 49 Victoria Centre, NG1 3QG, Nottingham, Midlands, United Kingdom

  • 01159240676

4.9

Excellent

TrustScore 5 out of 5

157 reviews

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4.9

All reviews

(157)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Raheem was very helpful:)

Raheem was very helpful:)

15 October 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi kwame! It's wonderful to know that Raheem resolved everything smoothly. Thank you for taking the time to leave this 5⭐ review! 😊- Three Social Media Team.

Rated 5 out of 5 stars

Mr Suresh his very helpful with lovely…

Mr Suresh his very helpful with lovely smile and patient and polite done a great job

15 October 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Thank you so much for sharing your experience, Mina! ☀️ We are absolutely delighted to hear that you received such warm, courteous, and efficient care from Mr. Suresh during your visit. – Three Social Media Team

Rated 5 out of 5 stars

He was very helpful

15 October 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Ousmane! 😊 Thanks for the glowing 5⭐ review. Knowing our team member was able to provide the support you needed truly means a lot. ✨ - Three Social Media team

Rated 5 out of 5 stars

Great service

Came into store to enquire my bill, Jasmine sat down with me and patiently explained exactly what I’m paying for. She made it easy to understand and helping me cancel services I was no longer using which saved me a lot of money. We renewed my remaining contracts and went through everything so I know exactly what I’m now paying for. The service in this store is great

10 October 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hey Steven, you've just made our day. What a fantastic shout-out for Jasmine. We're delighted she took the time to sit down with you, explain everything clearly and help identify services you no longer needed, saving you money along the way. It's wonderful to hear she helped you renew your contracts with complete confidence in what you're paying for. Thanks for sharing such brilliant feedback about the store.
Three Social Media Team

Rated 5 out of 5 stars

I got the best in-store service this…

I got the best in-store service this morning by Mariam, no hassle and bustle, got my broadband contract renewed and even got a cheaper package for my mobile line. All done within 30 mins 🙌

3 October 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi there, you've just made our day. What a fantastic shout-out for Mariam. We're delighted she helped renew your broadband contract, found a more cost-effective option for your mobile line and made the whole experience smooth from start to finish. Thanks for sharing such wonderful feedback.
Three Social Media Team

Rated 5 out of 5 stars

Very nice cool

26 September 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Manideep, thank you for sharing this amazing 5⭐ review. It's great to know you had such a positive experience with us.

Three Social Media Team

Rated 5 out of 5 stars

It is the best shop in Nottingham the…

It is the best shop in Nottingham the employee Suresh is very polite and good with customers

26 September 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Venky, it's great to know Suresh's approach helped make your visit such a positive one. Thank you for sharing your experience with us.

Three Social Media Team

Rated 5 out of 5 stars

We had great help from Suresh today

We had great help from Suresh today. He helped us alot today getting me a new phone.

19 September 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Max, thank you for your feedback. We're pleased to hear Suresh was able to help you find a new phone and made the whole process easy and straightforward.— Three Social Media Team

Rated 5 out of 5 stars

Dewan was a very helpful helped me get…

Dewan was a very helpful helped me get a broadband and help my friend that lives with me get a sim! Thank you Dewan

14 September 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Zoya, what a lovely review to receive. Dewan clearly went the extra mile to ensure everything was taken care of for both of you. Thank you for sharing your experience.

Three Social Media Team

Rated 5 out of 5 stars

Amazing

It was so easy to get my eSIM and Dewan helped me a lot

14 September 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Khaled, we're thrilled to hear that getting your eSIM was a seamless process and that Dewan provided great support along the way. 😇 - Three Social Media Team

Rated 5 out of 5 stars

Super service by Mr suresh

Super service by Mr suresh

14 September 2026
Unprompted review
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Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hello Srikanth, we're delighted to hear Suresh provided such a great experience. Thank you for the 5 ⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

Rahim in Nottingham store has been…

Rahim in Nottingham store has been extremely helpful and has sorted my out in the fastest time possible.
Excellent customer service he has

14 September 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

That's impressive, Noel 🎯 we're pleased Rahim's prompt support got everything sorted so quickly, and his stellar care clearly stood out 🌟

- Three Social Media Team

Rated 5 out of 5 stars

They provided me with the best option for a broadband

They provided me with the best option regarding my request and situation, great customer service

13 September 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Raphaella, thank you for your wonderful feedback. We're pleased to hear that you were provided with exceptional support in finding a broadband option that worked best for your requirements and that the experience was smooth and straightforward.

- Three Social Media Team

Rated 5 out of 5 stars

Good customer service by Suresh

12 September 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Woohoo 🎉 Aljo, what a brilliant mention for Suresh. We're so pleased his support stood out to you. Thank you for sharing this.
Three Social Media Team

Rated 5 out of 5 stars

It was a great experience talking with…

It was a great experience talking with Suresh about getting my iPhone 18 pro max pre order .

12 September 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hello Mujahed, we're glad Suresh could help with your iPhone 18 Pro Max pre-order. Thank you for taking the time to share your experience. - Three Social Media Team

Rated 5 out of 5 stars

Amazing great service

Amazing great service

11 September 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Thank you, Carol! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 - Three Social Media Team

Rated 5 out of 5 stars

Staff that understand we're all human

Exceptionally friendly, helpful and understanding staff who helped me without prejudice, despite the fact that I look like I woke up in a hedge.
Maryam served me, knew exactly what I was looking for and spent a good 45 minutes looking at prices and even getting me a better deal on my existing broadband.

10 September 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Thank you for your kind words, Tobias. It's wonderful to hear that Maryam took the time to explore all your options and deliver such outstanding support. 😊 — Three Social Media Team

Rated 5 out of 5 stars

Very friendly and kind staff

Very friendly and kind staff, everything went smoothly

8 September 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Love this, Mohamed 💫 We're pleased everything fell into place so effortlessly, leaving you with such a positive experience 💙

- Three Social Media Team

Rated 5 out of 5 stars

Excellent service from Mr Suresh

Excellent service from Mr. Suresh. Explained the things very preciously while changing my number from Lebara to Three and for my broadband. Thanks.

8 September 2026
Unprompted review
Three UK - 3Store Nottm (Victoria Ctr) logo

Reply from Three UK - 3Store Nottm (Victoria Ctr)

Hi Abdullah, thank you for your review. It's wonderful to know Suresh helped make the switch and broadband setup feel clear and straightforward. We appreciate you taking the time to share your feedback. 💜

Three Social Media Team

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