I would like to thank Chad for all his help before during and customer service after the purchase of a new phone of which i am extemely happy. Also to thank Chris who has solved y queries over the las... See more
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Excellent service from Sally and Louise. They were both very friendly, patient, and professional. They explained everything clearly and helped us choose the right broadband. The whole process was qu... See more
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Everyone is always helpful when I come into Three. Louise kindly helped me set up my new phone for me. She was polite,friendly and very helpful. Three Newark goes above and beyond that's why I have st... See more
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Went into Newark 3 shop yesterday with a complex issue with a new handset and account. Saw Chad, he was brilliant, knew his stuff, was patient and kind with my lack of IT knowledge, a lovely young man... See more
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Company details
About Three UK - 3Store Newark
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
13 Stodman Street, NG24 1AT, Newark, Midlands, United Kingdom
- 01636704794
4.9
Excellent
83 reviews
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Thanking Chad and Chris
I would like to thank Chad for all his help before during and customer service after the purchase of a new phone of which i am extemely happy. Also to thank Chris who has solved y queries over the last three years and who has always approachable to help me, as a result I moved my Broadband to Three. I would not hesitate recommending Three to my family and friends
20 July 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Jayne, we’re grateful for your kind words. Chad’s ongoing support and Chris’s long‑term assistance clearly made a difference, and we’re thrilled you’re happy with your new phone. Thank you for trusting us with your broadband and for recommending us to others.
– Three Social Media Team
Excellent service from Sally and…
Excellent service from Sally and Louise. They were both very friendly, patient, and professional. They explained everything clearly and helped us choose the right broadband. The whole process was quick and easy. Thank you for the great customer service!
Eva
Newark
20 July 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hey, Eva. We're glad that Sally and Louise could guide you to the perfect broadband package. Thank you for recognizing their professional support and for sharing such a wonderful review. Enjoy your new connection! 🥰 - Three Social Media Team
Everyone is always helpful when I come…
Everyone is always helpful when I come into Three. Louise kindly helped me set up my new phone for me. She was polite,friendly and very helpful. Three Newark goes above and beyond that's why I have stayed a loyal customer for so long.
23 July 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Richard, thank you for sharing your experience. We’re glad to know that Louise and the team at our store delivered exceptional support with your new device setup and offered a warm approach. Your continued trust truly means a lot to us.
-Three Social Media Team
Thank you Chad for helping me in store today
Chad helped me in store today in a very efficient and welcoming manner. My issue was solved quickly and I left very satisfied.
22 July 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi, there! We're delighted to hear that Chad provided such a welcoming and efficient experience in our store today. Resolving your issue quickly and ensuring you left completely satisfied is exactly what we strive for. 😇 - Three Social Media Team
We have been helped by Chad
We have been helped by Chad. He is really knowledgable and friendly person. He gave us the best deals he could find, and helped us set the phone. Thanks
18 July 2026
Unprompted review
Reply from Three UK - 3Store Newark
Thank you for sharing your experience, Keith. We’re pleased Chad was able to find the perfect offers for you and get your device ready to go. ✨ — Three Social Media Team
Great helpful staff where nothing is…
Great helpful staff where nothing is too much trouble.. Sorted a problem with my phone in seconds. Will definitely renew my contract with the Newark branch
16 July 2026
Unprompted review
Reply from Three UK - 3Store Newark
Thanks so much for sharing this, Anita. It’s great to hear the Newark team were so helpful and got your phone sorted so quickly. We really appreciate you choosing to stay with us and the branch. – Three Social Media Team
Help and service
I had exceptional service when buying a new phone at the Newark branch. The two ladies went through everything with me as i am not very tech savvy. I really appriciated their time and help they gave me.
14 July 2026
Unprompted review
Reply from Three UK - 3Store Newark
Love this energy 🎉 Linda. We’re overjoyed the team at our Newark branch made choosing your new device feel far less daunting, and your kind words speak volumes 🌼
- Three Social Media Team
This Newark store is excellent.
This Newark store is excellent , and the staff are so friendly and helpful. Normally we see Chris but he was busy so a young lad called Chad served us, he was obviously newish to this job, and very good at it too. He helped us sort out our queries and even sold us a cracking new deal. He was also up for some banter and a laugh. Which is important to us. Thank you Chad. 👍
15 July 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Steve 🙂
Really glad you had such a good visit.
Chad did an amazing job helping you out and keeping the laughs going and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team
Lovely staff
Lovely staff, very helpful. Visited the store to make payment and the service I received from 2 Lovely ladies ( Hayley store manager and Sally) exceeded my expectations. Thank you so much @ Three Newark .
13 July 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi there 🙂
Lovely to hear Hayley and Sally looked after you so well.
Your visit sounds like it went just the way it should.
We appreciate you stopping by the Newark store 💛
— Three Social Media Team
Went into Newark 3 shop yesterday with…
Went into Newark 3 shop yesterday with a complex issue with a new handset and account. Saw Chad, he was brilliant, knew his stuff, was patient and kind with my lack of IT knowledge, a lovely young man and a credit to the 3 store
11 July 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hey Hayley, we’re really glad to hear your visit to our Newark store went so smoothly. It’s great to know Chad supported you so well. Thanks for sharing your feedback 🙌
-Three Social Media Team.
Staff was very helpful
Staff was very helpful , especially chad chambers as he helped me out when I had a difficulty in sorting my sim out. He was quick and helpful
11 July 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hey Joel, thank you for the ⭐⭐⭐⭐⭐ review. We’re glad Chad was able to sort things out promptly and make the process straightforward for you.
Three Social Media Team
Happy with experience served by louise.
Happy with experience served by louise.
11 July 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Nigel, this is wonderful to hear! We are so glad that Louise looked after you so well and provided a great experience during your recent interaction with us. Thank you for taking the time to share your feedback.— Three Social Media Team
Newark team yesterday.
Newark team yesterday.. I have to say outstanding customer service. Did all the hard stuff for me. All I had to do was sign a document and accept the new contract. Super easy.. Well done 🙏👌
9 July 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi, there! We're thrilled to hear about your fantastic visit to our Newark store. Our team always aims to make upgrading or changing your contract completely effortless, so we're glad they took care of all the heavy lifting for you. 🥰 Three Social Media Team
A good bargain for the right price
Chad was very helpful and had a Positive attitude I felt very relaxed in his company.Got some fantastic deals today so I'm one happy customer and highly recommend three and team
1 July 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hello Gemma, it’s great to hear Chad made your visit comfortable and helped you find amazing offers. We appreciate your kind words and recommendation – Three Social Media Team
Sally is as pleasant and as helpful as…
Sally is as pleasant and as helpful as always whenever I go into the store!
Walked a way with a new SIM card, amazing service!
29 June 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hi Scott, we really appreciate your review. Wonderful to know Sally looked after you so well and helped you leave with everything you needed.
Three Social Media Team
Thank you three Newark
Sally and Chris was very helpful with my phone enquiries, I will definetly be back
29 June 2026
Unprompted review
Reply from Three UK - 3Store Newark
Your words are a real highlight, Amelia ✨ We’re glad Sally and Chris provided top-tier support, and we look forward to welcoming you again 😊
- Three Social Media Team
Reply from Three UK - 3Store Newark
Amazing! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 -Prabhjeet
The staff was incredibly helpful and…
The staff was incredibly helpful and very friendly.
11 June 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hey Elvira, your ⭐⭐⭐⭐⭐ review is truly fantastic! We really appreciate you sharing this with us. 😊 -Kashish
Very friendly service
Very friendly service. Very helpful, and we got everything sorted out very quickly and immediately. Thank you.
5 June 2026
Unprompted review
Reply from Three UK - 3Store Newark
Hello Kasia, we’re so glad you’re happy with our service, thank you so much for the ⭐⭐⭐⭐⭐ review! -Kashish
Newark Three store is amazing and I’ve…
Newark Three store is amazing and I’ve got a great deal two SIM cards for £23 and thank you sally and Chad for everything 😁😁😁
4 June 2026
Unprompted review
Reply from Three UK - 3Store Newark
Thank you so much, Nick! 🎉 We’re delighted Sally and Chad could support you in just the way you needed. Wishing you a truly wonderful day! ☺️ -Kashish
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