This review relates to the Lincoln branch. We were served today by James. Exceptional customer service. No hard sell at all. Actually saved us money across our multiple accounts. Service like that i... See more
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Without doubt Lincoln store saved me as a customer! I’d had a few issues with customer services on line so popped into store. Drew and Scott dealt with my issue, offered support and advice and not onl... See more
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Really helpful assistant with excellent solution for me.bought a Google pixel 11 phone completed phone contract ,number transfer everything very quickly. Very smooth transaction, now to wait for deliv... See more
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I've been in many times to three and always met with the happiest bunch who go beyond to help with issues, contracts and sorting whatever I've needed!! Huge thank you to Jasmine to has helped me every... See more
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Company details
About Three UK - 3Store Lincoln
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 19 Waterside Shopping Centre, LN2 1DH, Lincoln, Midlands, United Kingdom
- 01522542340
4.9
Excellent
90 reviews
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A big thankyou to Jasmine
Visited Three today with a bit of a tricky situation regarding a company claiming to be Three, so to come into the store and talk to someone in person about it was a great help. Jasmine was brilliant at listening and helping with the situation in any way possible to try and best resolve the situation. I have been with Three for many years and all the staff in store are always so friendly and helpful. Jasmine is an absolute credit to the store.
26 November 2025
Unprompted review
Reply from Three UK - 3Store Lincoln
Hi there, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
James was a star!
James was a star, sorted out the business account I needed.
18 November 2025
Unprompted review
Reply from Three UK - 3Store Lincoln
Hey Thomas, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
All staff are amazing very helpful
All staff are amazing very helpful, I’m with them about 20 years and all my family, I do recommend this place.
17 November 2025
Unprompted review
Reply from Three UK - 3Store Lincoln
We're grateful for your continued loyalty, Jolanta. We hope to give you great service for years to come :) -Scott
I came in too see Scott he was very…
I came in too see Scott he was very helpful and extremely funny he always puts a smile on my face when i leave
5 November 2025
Unprompted review
Reply from Three UK - 3Store Lincoln
Thanks for this fantastic 5⭐ review, Arshdeep. We really do appreciate you taking the time to send this over! Great work Scott 🎉 -Jade
Scott was amazing he was a legend
Scott was amazing he was a legend! his service, knowledge and friendliness made our visit to the three Lincoln branch a memorable one!
3 November 2025
Unprompted review
Reply from Three UK - 3Store Lincoln
Hi Tamsin, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
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