Found a great deal for Google Pixel 11 Pro even better than other phones.. Raluca who was the assistant manager at Leicester Highcross branch was really helpful in explaining every part of the deal an... See more
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Vicki helped me cancel a sim I had accidentally added to my account and then gave me great offer on an upgrade, helped me transfer all my data to the new phone and set up controls so I stop getting sp... See more
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Well its a 10 star review. Raluca of three leicester has been fantastic with customer service, knowledge and cheerful disposition. She is a leading light in how customer service should be. She has thr... See more
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I’m an American living in the UK for a couple years and just moved into a house in Leicester. I had issues with all the major broadband providers so I looked at other options. I’m SO HAPPY that the ot... See more
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Company details
About Three UK - 3Store Leicester (Highcross)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
LL99 Highcross Quarter, LE1 4PS, Leicester, Midlands, United Kingdom
- 01162620539
4.9
Excellent
141 reviews
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Found a great deal for Google Pixel 11 pro
Found a great deal for Google Pixel 11 Pro even better than other phones.. Raluca who was the assistant manager at Leicester Highcross branch was really helpful in explaining every part of the deal and guiding through the process. Will highly recommend coming and getting your phone here.
19 October 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hey Tirtha, you've just made our day. What a fantastic shout-out for Raluca. We're delighted she took the time to explain every part of the Google Pixel 9 Pro deal and guide you through the process with such care. It's wonderful to hear you found a deal you were so happy with and that you'd highly recommend the Leicester Highcross store.
Three Social Media Team
Reply from Three UK - 3Store Leicester (Highcross)
Hey Tushar, we're delighted to hear that Mo made such a positive impression. 😊 Thank you for the fantastic 5⭐ review!- Three Social Media Team
Raluca was so helpfull dealing with…
Raluca was so helpfull dealing with customer service for me. Appreciate
19 October 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hey Karne, you've just made our day. What a fantastic shout-out for Raluca. We're delighted she could help with customer service on your behalf and provide the support you needed. Thank you for sharing your appreciation.
Three Social Media Team
Raluca and Sanche very helpful
Raluca and Sanche very helpful, really recommended. Thank you
19 October 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hi John, thank you for your review. We're delighted to hear Raluca and Sanche provided such great support and helped make your experience a positive one.— Three Social Media Team
Reply from Three UK - 3Store Leicester (Highcross)
Hi there, thank you for your review. It's wonderful to know the support you received made such a positive impression. We appreciate your feedback.
Three Social Media Team
Vicki helped me cancel a sim I had…
Vicki helped me cancel a sim I had accidentally added to my account and then gave me great offer on an upgrade, helped me transfer all my data to the new phone and set up controls so I stop getting spammed by scammers. I feel so much more confident now after her help and support
10 September 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hi Mary-Ann. We're so glad to hear that our team member provided such excellent support, helping you with your account and ensuring you feel more confident with your new phone!
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Temi and Vicki were fantastic
4 September 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hi Joyce, thanks for your review. Great to see Temi and Vicki made such a positive impression. 💜
Three Social Media Team
Raluca was very kind and Really…
Raluca was very kind and Really helpful, everything so good, thank you
1 September 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Amazing, Dharmpreet! We're delighted to hear Raluca gave you such outstanding support. Thank you for recommending us so highly! 😇 - Three Social Media Team
Sansche was brilliant
Sansche was brilliant, i got an amazing deal
Thanks
1 September 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hey Jess! Thanks for your feedback, Sansche always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team
Raluca helped me with my new phone…
Raluca helped me with my new phone settings, accessories, really happy I always come to this shop. thank you
1 September 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hey Gillian! New phone day = the best day 💻✨ Enjoy your fresh tech, and big shoutout to Raluca for making it an awesome experience! — Three Social Media Team
Three staff is why I stay with 3
Vessey provided the best experience I have had in a long long time.
After a disaster of breaking 2 phones in 24 hours she was so understanding and accommodating. Been a long standing three customer for many years and will be staying with three thanks to service like this
31 August 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hey Ryan, that’s awesome! That's what we like to hear. Thank you for your feedback. - Three Social Media Team
Everything very well explained
Everything very well explained. Superb service by Vessy.
28 August 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
That's brilliant, Zeny 🌟 We're pleased Benjamin's care and attention made your experience such a positive one 💙
- Three Social Media Team
Vessy was veey friendly and helpfull
Vessy was veey friendly and helpfull, great service.
19 August 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thank you for sharing this, Kamran. We’re pleased to hear Vessy made your visit smooth and provided the support you needed. Your feedback is appreciated.
— Three Social Media Team
Sansche was excellent
Sansche was excellent, he was very kind. thank you for your service
17 August 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thank you so much for your lovely feedback, Sandra! 😊 It’s wonderful to hear that Sansche made such a fantastic impression.-Three Social Media Team
Vessy was very kind and made it a very…
Vessy was very kind and made it a very quick experience…walked away with a great deal ! 👍🏼
12 August 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thanks a ton for your review, MG! 🎉 Vessy really nailed it, and we look forward to serving you again. ☺️ — Three Social Media Team
Rahat is quite polite and responded to…
Rahat is quite polite and responded to my needs
11 August 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
That’s wonderful to hear, Leno 🌟 We're pleased Rahat's courteous approach and attention to your needs stood out 💙
- Three Social Media Team
Helpful staff
We have been into the store on several occasions and the young lady was very helpful. I managed to change my broadband contract after many years of delay and get my smart phone working much more efficiently. Thank you.
10 August 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thank you! Richard, we’re delighted to hear you had such a smooth experience in store. Our team is always happy to help with broadband changes and phone support. We look forward to assisting you again soon. 🥰
Blagovestka who helped me was very…
Blagovestka who helped me was very patient and helpful
10 August 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hi Patrick, thanks for sharing your 5‑star experience ⭐. We’re glad Blagovestka made your visit feel well‑supported. – Three Social Media Team
Excellent service
Rahat was extremely helpful and pleasent, a great asset to 3
7 August 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Hey Helen, we’re pleased to hear Rahat provided outstanding support and a wonderful experience. Thanks for the review. ✨ — Three Social Media Team
Raluca was excellent
Raluca was excellent, explained everything to me with so much patience and helped set up the three app and I'm very happy. Thank you
5 August 2026
Unprompted review
Reply from Three UK - 3Store Leicester (Highcross)
Thank you for the wonderful 5⭐ review, Yusuf. We’re delighted Raluca made things easy to understand and ensured you felt confident moving forward.
— Three Social Media Team
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