I Just want to say a MASSIVE "THANKYOU" to Nick who helped me today. I lost my phone over the weekend and needed a new sim card,because I couldn't get into my emails to validate myself,I was advised... See more
Company replied
Location
Switch locationUnit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT Leeds, Midlands, GB
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See what reviewers are saying
I had a very positive experience in the 3 store Trinity Centre. Nick was very professional, with interpersonal skills which made me feel welcome and comfortable. Being able to sit discuss my contr... See more
Company replied
Hammaad was exceptionally kind explaining everything in detail helping us choose the best deal that was on offer. I am so happy with the service and highly recommend this store. Thanks so much for the... See more
Company replied
Wojtek at the the Three shop in Leeds was so supportive and helped me find the best solution and mobile service. Very patient and kind, he also helped to set up my new phone and was available for two... See more
Company replied
Company details
About Three UK - 3Store Leeds (Trinity)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT, Leeds, Midlands, United Kingdom
- 01132434492
4.9
Excellent
196 reviews
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Reply from Three UK - 3Store Leeds (Trinity)
Hi Dorcas! 🎉 We’re thrilled to hear you had such a positive experience with us. It’s brilliant to know you’re happy with the quality of support you received. Thank you for the fantastic 5 ⭐ review! -Kishan
Reply from Three UK - 3Store Leeds (Trinity)
Hi Albert, we truly appreciate your 5 ⭐ review. It’s fantastic to hear you had a wonderful experience. -Arvind
Sami was amazing and super helpful
Sami was amazing and super helpful
16 December 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
We're pleased that Sami's support was excellent, Abimbola. Thanks for an awesome review :) -Scott
Hammaad gave good service we take two…
Hammaad gave good service we take two SIM card for phone and internet boxe for house
6 December 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Reply from Three UK - 3Store Leeds (Trinity)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Very good service from brother Hammaad…
Very good service from brother Hammaad again every time thank you brother
6 December 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Hammaad is good man,we take many lines…
Hammaad is good man,we take many lines with brother always look after us today we take 3 new lines very good service every time.
6 December 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Extremely good experience with Hammaad
6 December 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi.
Thanks! Your review is really appreciated. -Pete
Helpful service
Wojtek was very helpful today, helping a clueless me upgrade my dying old phone, thank you
3 December 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Francis, we're so glad to hear this was your experience with Wojtek, well certainly get this passed on! -John
Professionally kind and respectful.
3 December 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
That's amazing, thank you for that, we do appreciate it! -Scott
It was great
It was great, the in person explained me everything correctly and perfectly. All thank to Wojciech. He was good at his service
28 November 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi there.
Oh yeah, that's what we like to hear. Thanks for taking the time to leave us this 5 star review. -Pete
Nick and Aneesa were very…
Nick and Aneesa were very helpful+profesional.Am always happy when in 3 at Trinity.5 out 5.
27 November 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi David, we're so glad this was the experience you got from Nick and Aneesa, we'll for sure pass this feedback on! -John
Reply from Three UK - 3Store Leeds (Trinity)
Hey Sojal, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Fantastic experience today
Fantastic experience today , Sariah was fantastic and all my needs met , left happy
20 November 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for this fantastic 5⭐ review, Oluwatomilola. We really appreciate you taking the time to send this over! Well done Sariah 👏 -Jade
Wojtek was a great and kindful guide…
Wojtek was a great and kindful guide for our experience with 3
19 November 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for your feedback, Hoshang, and it's lovely to hear that you enjoyed great customer service from Wojtek. We appreciate you taking the time to share this with us. -Michael
Very attentive and helpful
Very attentive and helpful. Brilliant customer service
19 November 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
We're very glad that you've had a pleasant experience, Edilson :) -Scott
He is a very patient seller
He is a very patient seller. I really appreciate the service I received today
15 November 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey.
That's fantastic, that's what we like to hear. Thanks for the great feedback. -Pete
Wojciech sorted my new phone
Wojciech sorted my new phone. Nice and easy
15 November 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Great service
Great service. Eric helped me transfer all my data from my broken phone to my new phone. Very patient and I am greatful
10 November 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Mussie, this is what we love to hear! We’re so happy this is the service you received, as this is what we strive for all of our customers, so we’ll certainly be passing your feedback on. -John
Been with 3 for as long as I remember
Been with 3 for as long as I remember. Love going to see Anessa, always explains and so helpful
3 November 2025
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for this fantastic 5⭐ review, Sue. We really do appreciate you taking the time to send this over! Great work Anessa 🎉 -Jade
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