I Just want to say a MASSIVE "THANKYOU" to Nick who helped me today. I lost my phone over the weekend and needed a new sim card,because I couldn't get into my emails to validate myself,I was advised... See more
Company replied
Location
Switch locationUnit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT Leeds, Midlands, GB
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See what reviewers are saying
I had a very positive experience in the 3 store Trinity Centre. Nick was very professional, with interpersonal skills which made me feel welcome and comfortable. Being able to sit discuss my contr... See more
Company replied
Hammaad was exceptionally kind explaining everything in detail helping us choose the best deal that was on offer. I am so happy with the service and highly recommend this store. Thanks so much for the... See more
Company replied
Wojtek at the the Three shop in Leeds was so supportive and helped me find the best solution and mobile service. Very patient and kind, he also helped to set up my new phone and was available for two... See more
Company replied
Company details
About Three UK - 3Store Leeds (Trinity)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 3.16, Trinity Leeds Shopping Centre, Albion Street, LS1 5AT, Leeds, Midlands, United Kingdom
- 01132434492
4.9
Excellent
196 reviews
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Three customer service is very good
Three customer service is very good, and the executive sami is very polite and helpful in nature.
22 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Love hearing this ✨ Deepak, great to know Sami offered such polite and supportive care that made your experience shine 😊 -Arvind
The customer service was very good from…
The customer service was very good from Sami he helped me set my phone up and gave me a great deal thank you very much
21 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Abdullah! That’s awesome! We’re so happy to hear that Sami was able to help you secure a great deal. Thank you for the lovely 5⭐ review! -Ayesha
Hammaad in the Leeds shop was very…
Hammaad in the Leeds shop was very attentive and helpful with my queries.
22 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you, Debbie! We’re delighted Hammaad’s assistance left such a positive impression. -Suhaas
Hammaad gave us excellent service
Hammaad gave us excellent service. He was very patient and knowledgeable. I got everything I asked for. Would highly recommend
20 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Lorraine, it’s great to hear your feedback. We’re really pleased that Hammaad took the time to support you and cover everything you needed. -Shivam
Reply from Three UK - 3Store Leeds (Trinity)
Hey, Atere! We love hearing this. Hammaad brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet
Faz is a star
Faz is a star. Excellent service. Very impressed with my overall experience. Very happy my new samsung is set up.
19 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Yay, Anita 🎉 Your kind words and 5⭐ truly mean a lot to us. We’re pleased to hear Faz provided such supportive service while getting everything set up on your new Samsung. Enjoy every moment with your new device 😊 -Neha
Farhan provided a exceptional…
Farhan provided a exceptional experience regarding my S26 Ultra upgrade. He handled everything smoothly. A great in store experience overall.
18 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks a ton, Omid! 🎉 We’re so glad everything went perfectly with Farhan, and we can’t wait to welcome you back again! 🥰 -Kashish
Aneesa was great always smiling and…
Aneesa was great always smiling and full of energy thanks for the help
17 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hi Mildred! It is lovely that our team member stayed so cheerful and vibrant. Aneesa provided wonderful assistance. -Kishan
Nick was absoluty amazinh
15 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for the 5 ⭐ review, Reginalda! It's wonderful to know Nick gave you such great support. -Maryalex
Huge thanks to Eric and Wojtek
Huge thanks to Eric and Wojtek, swapping my sim and getting a new home broadband was painless. A credit to your company both of them. 🙂
15 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Amara! Eric and Wojtek are super happy they could help with your SIM swap and new broadband 😊 We appreciate you taking the time to leave this 📱💡✨⭐ -Ayesha
Reply from Three UK - 3Store Leeds (Trinity)
Hey Rajesh, that’s awesome! We’re glad you had a fabulous experience. 😊 -Veronica
Nick helped me clean up my phone from…
Nick helped me clean up my phone from all of the spam apps and pop ups on my phone
13 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Absolutely fabulous, Mthandaxo! We’re glad Nick was such a great help to you. Thank you for taking the time to leave us a 5⭐ review! -Veronica
Hammaad gave good service and set us up…
Hammaad gave good service and set us up with Internet and sim
8 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you, Lilian! We’re delighted Hammaad was able to get you set up smoothly and provide such attentive support. -Suhaas
Hammad was very helpful and we really…
Hammad was very helpful and we really appreciated his help and support .Really good person to have worked with
4 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Fortune, thank you for your outstanding 5 ⭐ review! It’s wonderful to hear that Hammad made your experience a remarkable one. We hope you have a fantastic day! 😊 -Afaq
Aneesa was good happy with the service…
Aneesa was good happy with the service given will visit again thank you
4 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hey Ian, it’s fantastic to hear that Aneesa made your visit so seamless. Your feedback means a lot to us, and we’re thrilled she left such a positive impression. 🥰 -Kashish
Wojtek he did very good service..he…
Wojtek he did very good service..he help me a lot...
2 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you for sharing this wonderful feedback, Maria. It’s great to hear that Wojtek offered such dedicated support and made everything feel smooth and straightforward. -Afaq
Leeds Trinity Three Shop
Leeds Trinity Three Shop. Shop assistants were spot on. Nick was really helpful and very smart. He helped me step by step. I was not the easiest person but he was very polite. I bought new mobile device and a broadband as well.
Thanks your help
1 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thanks for stopping by at our Leeds Trinity Three branch. Shout‑out to Nick for steering the full setup with confidence and precision and we’re pleased to hear you left with your new device and broadband sorted just right, Janos ❤️ -Arvind
Very friendly staff at the Leeds…
Very friendly staff at the Leeds Trinity branch helped me massively! Will always return in store if I need anything in the future
1 April 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
It’s wonderful to know the Leeds Trinity staff provided the guidance and care you needed for a smooth visit, Ben. Thank you for taking the time to leave such an amazing 5 ⭐ review! -Suhaas
Sami was very helpful and helped me…
Sami was very helpful and helped me make my first contract thank you
24 March 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Thank you for sharing this, Caroline! It’s great to hear that Sami guided you through the process and supported you in setting up your first contract. -Afaq
Received brilliant service from…
Received brilliant service from Wojciech today.
20 March 2026
Unprompted review
Reply from Three UK - 3Store Leeds (Trinity)
Hello there.
Awesome stuff. We're glad to hear that. Thanks for the support. -Pete
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