I had a wonderful experience. The staff were friendly, polite and very helpful from start to finish. They listened carefully, answered all my questions, and went out of their way to make sure I was ha... See more
Company replied
Location
Switch locationUnit 73, The Exchange Shopping Centre, High Road, IG1 1AS Ilford, London, GB
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See what reviewers are saying
I had an issue with my account and was considering leaving Three. But after speaking with Anil, he very patiently sorted that out and also offered and created a better deal for me. I thoroughly reco... See more
Company replied
I had a great experience at the Three UK – 3Store Ilford. I bought a SIM contract with an iPhone 17 Pro, and Anil assisted me throughout the whole process. He was very friendly, professional, and expl... See more
Company replied
Wesley’s customer service skills are impressive. He guided me through the process giving and gave me all relevant information . Patient, friendly ,calm , not pushy . The whole atmosphere in the shop... See more
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Company details
About Three UK - 3Store Ilford
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 73, The Exchange Shopping Centre, High Road, IG1 1AS, Ilford, London, United Kingdom
- 02085539081
4.9
Excellent
244 reviews
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Anil at Ilford Exchange Mall 3 Store…
Anil at Ilford Exchange Mall 3 Store helped with a fast and detailed service, catering to my needs. My current phone had stopped working and anil gave me advice on a new phone/ contract which I took. Thanks Anil!
8 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Great feedback, Cb! 🌟 It’s wonderful to know Anil provided attentive guidance and efficient support at Ilford Store, making your experience smooth and reassuring. -Manavata
Reply from Three UK - 3Store Ilford
That’s fantastic, Shubam ! It’s wonderful to hear that Mohammed Ali, was able to support you and that you had such a positive experience. Your feedback truly means a lot to us. -Manavata
Zain is kind and nice guy
Zain is kind and nice guy
Helped me to upgrade phone
8 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Sahib! Thank you for sharing this. It’s wonderful to hear Zain offered such supportive assistance and helped you through your upgrade with ease. Moments like these brighten our day. -Afaq
It was a great experience by mr…
It was a great experience by mr mohammed ali at three store in exchange he was very helpful.
4 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Mohammed, what a shining spotlight moment 🎉! Mohammed Ali will be thrilled to know he made your store visit truly special. Here’s to many more wonderful experiences together. -Ashifa
Fair was super polite and understanding
Fair was super polite and understanding
4 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Lovely to hear Fair did a great job! Providing the best service is always our priority. Thanks for sharing this with us! 😉 -Kashish
Mohamend Very good coustumer service…
Mohamend Very good coustumer service and frendly
4 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Denisa, your words truly spotlight Mohamend's dedication 🚀 Feedback like this inspires us all. We value your effort in sharing this with us. -Arvind
Reply from Three UK - 3Store Ilford
Thanks a ton for this review, Binda! We absolutely love hearing feedback like this, Zain is truly exceptional. Hope you have a wonderful day! 😊 -Kashish
Fajr was super attentive and…
Fajr was super attentive and understanding of my needs
2 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Navdeep, we’re thrilled Fajr delivered exceptional service! Thank you for taking the time to leave us a 5⭐ review. -Neha
Mohammed Ali is very nice ,kind and…
Mohammed Ali is very nice ,kind and helpful. He has given great customer services assistant and he has help me in every step.
2 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Thank you for taking the time to leave a review, Ramesh! We’re pleased Mohammed Ali made everything clear and supported you fully. 🙌✨ -Veronica
Wonderful service I came for a tip up…
Wonderful service I came for a tip up and Daihan helped me with everything thank you
2 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Nadeem! We’re glad to hear that Daihan provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq
we had the customer adviser Mohammed
we had the customer adviser Mohammed Ali , very helpful , respectful , kind man , 10/10 customer service . Very family friendly keep up the good work !
2 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Nedah! We’re delighted to hear Mohammed Ali provided such outstanding support and made your experience feel welcoming. Feedback like yours inspires us to keep delivering the best service. ☺️ -Prabhjeet
Mohammad Ali
Mohammad Ali. Very good experience with him he is very helpful and very knowledgeable. He gives best service to me.
1 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Bravo, Bindesh! 🎊 We're thrilled to hear that Mohammad Ali made your experience excellent. Thank you for sharing such an outstanding 5 ⭐ review. -Suhaas
Mohamed Ali
1 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Thanks for taking the time to leave a 5 ⭐ review, Jason. We're glad to hear you've had a great experience. -Arvind
About the contract
Everything was great
Great service specially by anil
1 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hey Vivek. We're glad that Anil made everything easier for you, and we truly appreciate you taking a moment to share your feedback. 😊 -Prabhjeet
It was very good service given by…
It was very good service given by DAIHAN. Very welcoming and quickest service.
1 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
We’re so pleased to hear Daihan gave you such a warm welcome and speedy service, Chitra 😊✨ Your feedback will mean a lot to them, and we’re glad your experience was so positive. -Shivam
Reply from Three UK - 3Store Ilford
Hello there.
That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete
Zainhelped me to transfer data
1 February 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Cristian, we’re glad to hear Zain made everything smooth and hassle free with the data transfer. Thanks for sharing your experience! -Neha
Mohammed Ali gave good service
Mohammed Ali was a nice person, good service and Great experience
31 January 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Amazing, Mariya! We’re thrilled Mohammed made your experience excellent. 🎊 Thank you for sharing such an outstanding 5 ⭐ review. -Suhaas
Mohammed Ali and Harms were extremely…
Mohammed Ali and Harms were extremely helpful today. They were very professional, listened to my concerns, and provided a solution to my problem. Great customer service!
Thank you for the amazing work!
27 January 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Fantastic stuff, Fatima! We’re so glad to hear that Mohammed Ali and Harms provided excellent support for you. Thank you for taking the time to leave this 5 star review. 😊 -Kashish
Mohammad Ali
Mohammad Ali
I have a nice experience with mohammad Ali , he dealt with us amazingly..
27 January 2026
Unprompted review
Reply from Three UK - 3Store Ilford
Hi Maham, it’s great to hear that Mohammad Ali supported you so well and made sure everything went smoothly for you. -Kishan
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