Marc in the hull branch is truly amazing! He’s helped me on many occasions. Always goes above and beyond to ensure customers leave satisfied and happy. Thanks Marc for everything you’ve done over the... See more
Company replied
Location
Switch locationUnit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN Hull, Midlands, GB
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See what reviewers are saying
Visited 3 store at St. Stephen’s and Sam met us with a friendly smile. Sam did above and beyond to transfer my daughter’s contract to her own and sorted home broadband to her rented accommodation as a... See more
Company replied
Great service from Iain who gave me a superb service than what I was expecting. I got extra because Iain attention to detail and empathetic listening. I had 3 contracts and I was paying a lot of money... See more
Company replied
Sam, the front line agent is an absolute blessing for your business. He explained everything so clearly and simple. We walked in experiencing two weeks of Vodafone 'Fob off' and walked out feeling sat... See more
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Company details
About Three UK - 3Store Hull (St Stephens)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 25, St Stephens Shopping Centre, 110 Ferensway, HU2 8LN, Hull, Midlands, United Kingdom
- 01482224260
4.9
Excellent
245 reviews
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Great service had problems with my home…
Great service had problems with my home broadband connection took tin my old one and have replaced it and even lower what I as paying, which is great plus helped with my phone account. I’m very pleased with the results. Guys were so helpful and polite.
14 April 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Lisa, it is fantastic that the team resolved your internet issues by providing a fresh hub and reducing your monthly costs, alongside managing your mobile billing. We are so glad our staff remained professional and kind while sorting everything out for you. -Kishan
Reply from Three UK - 3Store Hull (St Stephens)
Thank you for taking the time to share this feedback, Lisa! It’s wonderful to hear that our team was able to support you. 😊 -Veronica
Quick service happy with services.
14 April 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Laila, we’re delighted you’re enjoying our efficient support and seamless connectivity. -Kishan
Very good service by natalie
13 April 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thanks for sharing this feedback, Dave! Delighted to know you received great service from Natalie. 👍 -Veronica
Reply from Three UK - 3Store Hull (St Stephens)
Joanna, it’s fantastic to hear your experience felt so smooth and enjoyable. Your kind words truly lift the team, and we’re glad the support left such a strong impression. -Manavata
Reply from Three UK - 3Store Hull (St Stephens)
Thanks so much, Edward! We’re glad we could provide the clarity and support you were looking for, and appreciate you sharing your experience. -Suhaas
Great experience
Great experience. Experienced salesman. Genuine positive experience.
Sam in St Stephens
12 April 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Robert, we appreciate you sharing this. It’s great to hear Sam provided such knowledgeable and helpful service. 🤗 -Ayesha
Ebony was a pleasure to speak to and…
Ebony was a pleasure to speak to and really helped me with buying my phone 🥰
11 April 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Justyna! It’s wonderful that you had such a lovely chat. We're delighted Ebony could support you in choosing your brand-new device ✨ -Kishan
Got my new phone today I love…
Got my new phone today I love it..thankyou clare
9 April 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey Lucy! New phone day = best day 💻✨ Enjoy your fresh tech, and big shoutout to Clare for making it an awesome experience! -Kashish
Popped into store for assistance today…
Popped into store for assistance today , Sam was very very helpful and very professional. Excellent customer service , a credit to 3 uk store St Stephen’s
9 April 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you, Dianne. We’re happy that Sam was very helpful and professional during your visit. We appreciate you taking the time to leave this review. -Ayesha
Great costumer care
6 April 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hi Asante, thank you for the 5⭐ review. Great to hear our team gave you such supportive care. -Kishan
Amazing Marc and Mark hellloed me with…
Amazing Marc and Mark hellloed me with everything
30 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Love hearing this, Shirley 💫 We’re delighted that Marc and Mark provided great support and got everything sorted just the way you needed. Here’s to great things ahead 💙 -Arvind
It was easy and convenient to get my…
It was easy and convenient to get my phone upgraded
28 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Sam, thank you so much for sharing this. We're thrilled to hear that you had such a smooth upgrade experience with our team. -Afaq
Ebony was very helpful today very…
Ebony was very helpful today very professional talked me through everything and give me choice for SIM only and family members would highly recommended ebony to anyone
28 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thank you for sharing this wonderful feedback, Jayne! We’re delighted to hear that Ebony was able to get everything sorted for you. Wishing you a lovely and joyful day! -Afaq
Had an issue with an old phone
Had an issue with an old phone
No problem at all fixed due to the amazing service I bought new phone anyway
Highly recommend this place
Far better service than I have ever had from EE
5stars
28 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Thanks for sharing this, Pete. We’re glad our team could sort out your old phone and that you chose a new one with us. Your recommendation means a lot. -Shivam
Your employe behaviour is very rude i…
Your employe behaviour is very rude i am very disappointed they said to me that i am fraud they use abuse language
27 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
We truly regret that your experience wasn’t what it should have been, Jony. Every customer deserves to feel valued, and your feedback helps us understand where we need to improve. Please know that we’re committed to ensuring our team provides the supportive and respectful service you expect. -Manavata
Iain was great and very helpful.
27 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey.
Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete
Saw jasmine for a new phone excellent…
Saw jasmine for a new phone excellent and friendly service will definitely recommend
27 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Hey Charlotte, this is what we love to hear from our customers! We’ll certainly pass your feedback on! -John
Jasmine in the st Stephen’s hull store…
Jasmine in the st Stephen’s hull store was the most kind and caring person she was so helpful.We cannot thank her enough for everything she has done for us in sorting out my daughters phone. A really lovely helpful person thank you so much.
26 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Alana, we’re really happy Jasmine at our St Stephen’s Hull store was able to support you so well and make the process easy 😊 -Neha
very helpful and chatty put you at ease…
very helpful and chatty put you at ease got everything I came in for more will definitely use the shop again
26 March 2026
Unprompted review
Reply from Three UK - 3Store Hull (St Stephens)
Amanda, we’re delighted our team helped you feel at ease and find everything you were looking for. We look forward to welcoming you again soon. -Suhaas
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