Thank you Darius! You have explained everything in great detail and simple to understand! The friendliest face you will ever know. Darius you are an asset not only to the team but to the company. In g... See more
Company replied
Location
Switch locationUnit 14, Victoria Shopping Centre, HG1 1AE Harrogate, Midlands, GB
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See what reviewers are saying
Darius has been amazing very supportive, professional and patient! I feel like home every time I go to the Three store. I am sticking with their team for years to come! Thank you Darius and thank you... See more
Company replied
Went to the Harrogate store to sort my sim out as I’ve had issues with swapping to a new phone. Brodey helped me with this and was great, amazing customer service. Really relatable with conversation,... See more
Company replied
Brodey and his manager Justin were really helpful and made everything very easy to understand when we came in enquiring switching over my wife’s contract with EE. Brodey explained everything clearly,... See more
Company replied
Company details
About Three UK - 3Store Harrogate
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 14, Victoria Shopping Centre, HG1 1AE, Harrogate, Midlands, United Kingdom
- 01423709726
4.9
Excellent
172 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Fantastic customer service with really…
Fantastic customer service with really helpful advice that helped me to buy my new plans
10 July 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hi Danny, thanks for the brilliant 5⭐ review. We’re glad to know that you received great support, helpful guidance, and felt confident choosing the plan that fits you perfectly.
– Three Social Media Team
Thank you Darius, great service as always!
Thank you Darius! You have explained everything in great detail and simple to understand! The friendliest face you will ever know. Darius you are an asset not only to the team but to the company. In general the whole team is friendly as can be. I am looking forward to being looked after by the team and Darius again! Thank you so much, I really can’t thank you enough! 😁👍🙏
9 July 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hey Ivan, that’s brilliant! We're thrilled to hear Darius and our staff made your experience so positive. Thank you for the lovely 5⭐ review! – Three Social Media Team
Darius has been amazing very…
Darius has been amazing very supportive, professional and patient! I feel like home every time I go to the Three store. I am sticking with their team for years to come! Thank you Darius and thank you to the team you are a great great team! 🙏😊
9 July 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hi Gabriela, thank you for sharing such a heartfelt review. We’re thrilled to hear that Darius’s support and professionalism make every visit feel welcoming for you. Your loyalty means a great deal to us, and we’re grateful for your kind words about the whole team.
– Three Social Media Team
Great customer service
The customer advisor Macdonald was so calm and patient. So detailed in his explanations, great customer service
7 July 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Beatrice, we’re overjoyed to hear that Macdonald turned your day around and made everything easier. Wishing you smooth, happy moments ahead!😊 — Three Social Media Team
Reply from Three UK - 3Store Harrogate
Hi Job, it’s great to hear Macdonald made things so smooth for you. Thank you for your 5 ⭐ review. - Three Social Media Team
Very good
Very good, very helpful, very easy. I hate tech so speaking to a real person is fantastic
4 July 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
That’s brilliant, Paul 🌟 We’re glad the team’s support took the hassle out of things, and it’s fantastic to know a personal touch made all the difference 😊
- Three Social Media Team
Quick and easy service
Quick and easy service. Knowledgeable staff. Thanks!
4 July 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hi There, thank you for the fantastic 5 star review. We’re really pleased to hear the team provided prompt support.-Three Social Media Team
Very knowledgeable and efficient staff
Very knowledgeable and efficient staff. Quickly sorted out what I needed.
4 July 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
That’s impressive, Mohammed 🎯 We’re pleased the team’s expertise and prompt support got everything sorted just the way you needed 😊
- Three Social Media Team
Macdonald was very pleasant and easy to…
Macdonald was very pleasant and easy to understand.
3 July 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hello Marie, it’s great to know Macdonald helped make things simple and comfortable. Thank you for sharing your experience. - Three Social Media Team
Reply from Three UK - 3Store Harrogate
That’s fantastic to hear, Lucy! We’re glad our team made sure everything went smoothly for you. Thanks for sharing your experience. ✨ – Three Social Media Team
Much better than on the phone
Much better than on the phone! Straight forward, easy, no fuss! Justin is great
29 June 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hi Helen, thank you for sharing your feedback. It’s great to hear Justin provided clear guidance and supported you so well during your visit.
Three Social Media Team
Reply from Three UK - 3Store Harrogate
Hi Penny, we appreciate your review. Great to know Justin offered strong assistance and made everything run smoothly for you.
Three Social Media Team
Helpful with my query from Darius
27 June 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hi Linda. It is brilliant to hear that your query was handled so efficiently and that you got the support you needed. We always aim to make things clear and straightforward, and we are glad Darius was there to guide you through it. Thank you so much for taking the time to share your feedback.— Three Social Media Team
Macdonald and Justin were both very…
Macdonald and Justin were both very helpful with my iPhone 17 pro max purchase
24 June 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hey George! 🌼
Your feedback means a lot. We’re thrilled Macdonald and Justin could help you out so well.
Stay amazing and enjoy the rest of your day! 💛 — Three Social Media Team
Reply from Three UK - 3Store Harrogate
Hi Jenny! It’s great to hear that you had a positive experience with our team and we appreciate you sharing your thoughts. - Three Social Media Team
Reply from Three UK - 3Store Harrogate
Thank you for the wonderful review, Doreen! We’re delighted to hear Darius was so supportive during your visit.
Three Social Media Team
Very good service from Macdonald
Very good service from Macdonald, always helpful
21 June 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
That’s impressive, Nnamdi 🎯 it is wonderful that Macdonald constantly provides such dedicated support and top‑tier care 🌸 -Arvind
Reply from Three UK - 3Store Harrogate
That’s impressive, Stephen 🎯 it is fantastic to know our team delivered such prompt, smooth, and courteous care ✨ -Arvind
Harrogate Store
Darius was a great support to us both and full of laughter. A great addition to the team in Harrogate.
19 June 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hi Graeme. Thank you so much for sharing this. We are delighted to hear that you both had such a brilliant visit and enjoyed the positive energy Darius brought to your experience. He sounds like a fantastic asset to our Harrogate branch. -Shivam
Perfectly executed service
Perfectly executed service, very efficient and helpful
19 June 2026
Unprompted review
Reply from Three UK - 3Store Harrogate
Hi Mubaira! It’s great to hear that you had a positive experience with our team and we appreciate you sharing your thoughts. 🥰 -Prabhjeet
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