My previous contract had expired and so I shopped around for the best new deal. Visited the 3 Store in the Woolshops, Halifax and spoke to Shah. After comparing the offer from 3 with others, I returne... See more
Company replied
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My previous contract had expired and so I shopped around for the best new deal. Visited the 3 Store in the Woolshops, Halifax and spoke to Shah. After comparing the offer from 3 with others, I returne... See more
Company replied
We went into store today trying to cancel a contract and within our cooling period as at another store we were put into a contract for a really high price for what we were receiving. Called numer... See more
Company replied
Needed to check my contract and popped in to speak to Adil who basically took his time to completely review my account and upgrade to an i17 . my daughter is over the moon as wasn’t expecting anything... See more
Company replied
Absolutely delighted with the service been coming to this store for years now, we always deal with Mobin and he has never let us down. Came in with issues with running out of data. He set us up with d... See more
Company replied
Written by the company
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Written by the company

12 Woolshops, HX1 1RU, Halifax, Midlands, United Kingdom
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Samantha’s so helpful and professional regarding setting up new sim contract and cancelling my tablet it’s brilliant for my age group who struggle with technology

Reply from Three UK - 3Store Halifax
Needed to check my contract and popped in to speak to Adil who basically took his time to completely review my account and upgrade to an i17 . my daughter is over the moon as wasn’t expecting anything and i have saved money over all. thank it and very well done Adil

Reply from Three UK - 3Store Halifax
Always come into store to upgrade contract on 7 family phones
Easier face to face dealing
Always deal with Mobin
Very happy with service

Reply from Three UK - 3Store Halifax
The finest service I experienced came from Aaminah.

Reply from Three UK - 3Store Halifax
Very well customer service shah really helped me with my contract I would defo recommend him to others

Reply from Three UK - 3Store Halifax
Very helpful friendly personnel always helping sort things out with the best service highly recommended

Reply from Three UK - 3Store Halifax
I really appreciate Adil's guidance and support. He is very professional, took time to explain things to me, in a way that I could understand. He gave me information on deals. He uses the phone that I purchased. Adil made me feel like a valued customer and I appreciate his help. This is one of the reason
s I remain with Three.
Thank you

Reply from Three UK - 3Store Halifax
Adil was so helpful and very patient in every thing he went through with me. A very good person to do business with. Thank you all at Three..

Reply from Three UK - 3Store Halifax

Reply from Three UK - 3Store Halifax
Customer service was exceptional. Adil was honest but not pushy, sorted grandsons phone as well

Reply from Three UK - 3Store Halifax
Had a brilliant experience in the Halifax store spoke to Mobin. He was amazing and helped me get a fantastic deal on my home internet. Really happy with visit. Thanks

Reply from Three UK - 3Store Halifax
Mobin was excellent. He helped me save money on my upgrade and also now I have European roaming what an added bonus. He was calm, patient and very polite and made me feel comfortable through the whole process. Over the moon with is service. Thanks so much!

Reply from Three UK - 3Store Halifax
Excellent service by Advil and Israeli, set me up with broadband

Reply from Three UK - 3Store Halifax

Reply from Three UK - 3Store Halifax
Mobin helped through every piece I was confused in. He was deeply helpful and caring though out. I felt nervous asking for help and he gave me confidence in to asking questions.

Reply from Three UK - 3Store Halifax

Reply from Three UK - 3Store Halifax
We had great experience with mobin and and he was very patient throughout the process and helpef is understand plans better with his best suggestions for us

Reply from Three UK - 3Store Halifax
Mobin was brilliant really helped me out. Lovely guy!!

Reply from Three UK - 3Store Halifax
Great customer service very helpful. Highly recommend.

Reply from Three UK - 3Store Halifax
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