Fantastic seamless and friendly experience. Carol, in particular, was very helpful and accommodating. I haven’t been into a phone store for years and was worried about it being intimidating, especi... See more
Company replied
Location
Switch locationUnit B10, Freshney Place Shopping Centre, DN31 1QL Grimsby, Midlands, GB
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Want to credit Ashley as he has looked after my family every time we have visited explained everything clearly and given us a good deal. All the staff in the shop are helpful and give you time which i... See more
Company replied
Dan was so helpful and amazing here in the Grimsby Store. Would highly recommend . I'd just like to add we are old and had gone through an absolute nightmare simply by trying to exit our contract... See more
Company replied
After visiting the Three Store in Grimsby , Carol put any fears I had to one side and listened to my concerns over moving to a new service provider.After a short but meaningful consultation all my nee... See more
Company replied
Company details
About Three UK - 3Store Grimsby
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit B10, Freshney Place Shopping Centre, DN31 1QL, Grimsby, Midlands, United Kingdom
- 01472353711
4.9
Excellent
118 reviews
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So helpful
Leah and Daniel, are so helpful, know exactly what to do to help, make you feel at ease and nothing is to much trouble
27 July 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Zorro,
Thank you for sharing your experience. We’re delighted to hear Leah and Daniel provided such reassuring and knowledgeable support.
– Three Social Media Team
Fantastic seamless and friendly…
Fantastic seamless and friendly experience. Carol, in particular, was very helpful and accommodating. I haven’t been into a phone store for years and was worried about it being intimidating, especially as I just wanted a sim contract with the lowest usage. I was immediately put at ease however by Carol’s welcoming smile and relaxed approach. There was no pressure, and the focus was on my needs only.
She also clearly explained what would happen with my old phone number and how I could pair my watch. No confusion at all and it’s just been an easy switch without any fuss! Absolutely spot on service. Thank you.
22 July 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Hollie,
Thank you for sharing such a lovely review. It’s wonderful to hear that Carol made your visit feel relaxed and straightforward, especially after not being in a store for a while. We’re delighted the SIM setup, number transfer, and watch pairing were all clear and easy for you.
– Three Social Media Team
Excellent service once again
Excellent service once again , many thanks to Carol who went that extra mile
21 July 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Ian 😊 Thank you for your kind review. We appreciate your loyalty and will let Carol know she did a fantastic job. — Three Social Media Team
Nicest people ever
Nicest people ever . So helpful, and so kind. Nothing pushy, just explaining everything so I understood. Great place to buy a phone, been with 3 since forever, will stay.
21 July 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Theresa, we’re so pleased to hear the team made everything clear and comfortable for you. Thanks for sharing your wonderful 5 ⭐ experience – Three Social Media Team
Daniel was absolutely excellent today
Raj was absolutely excellent today. I have 3 accounts & he’s saved me a fortune. Highly recommended.
21 July 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thanks for taking the time to leave a review. It’s great to hear Raj offered support that made a real difference to your account costs. We value your feedback.
– Three Social Media Team
I was struggling to work my tablet and…
I was struggling to work my tablet and the people in the shop helped me sort it so thank you
20 July 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
You are very welcome, Patsy! We are thrilled to hear that the team was able to help you out. Thank you for taking the time to share your lovely feedback! 🥰
— Three Social Media Team
Came in to get a new phone and…
Came in to get a new phone and everything was sorted out for me
All staff very effcient, thank you
18 July 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hello Paul, great to hear you had a wonderful experience with us. Thanks so much for the 5⭐ review! - Three Social Media Team
Thank you for helping me
16 July 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Jenny, it is a pleasure to know we could make things easier for you. — Three Social Media Team
Reply from Three UK - 3Store Grimsby
Hey Maggy, we’re glad the support you received left such a positive impression. Thanks for your feedback 😊
-Three Social Media Team.
She treated us very kindley thank you
15 July 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi there, thanks for leaving a review. We’re pleased to hear you received kind and supportive service. Your feedback means a lot.
— Three Social Media Team
Dan was so helpful and amazing here in…
Dan was so helpful and amazing here in the Grimsby Store. Would highly recommend .
I'd just like to add we are old and had gone through an absolute nightmare simply by trying to exit our contract with Virgin when it came to an end. Walking into your shop and have this young man go out of his way to be kind was like a breath of fresh air. Thank you
15 July 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi there 🎯 We’re pleased Dan’s attentive support at our Grimsby store earned your recommendation and such wonderful praise 🌟
- Three Social Media Team
Got my phone working again and got me a…
Got my phone working again and got me a very good deal
3 July 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thanks so much, Christine! 🎉 We’re so happy our team could help you get exactly what you wanted. Enjoy your day, you’re awesome! ♥️ — Three Social Media Team
Had a problem with my router took it in…
Had a problem with my router took it in store and was very helpful
3 July 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hey there, we’re glad the team was able to help with your router issue seamlessly. Thank you for sharing your experience.
-Three Social Media Team.
Ashley was amazing he helped me with…
Ashley was amazing he helped me with everthing i needed, new phone and home broad band
2 July 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hey Mihaela, we’re really glad to hear Ashley made everything simple and ensured your new phone and broadband were set up without any hassle. Thank you for sharing your experience. 😊
-Three Social Media Team.
Want to credit Ashley as he has looked…
Want to credit Ashley as he has looked after my family every time we have visited explained everything clearly and given us a good deal. All the staff in the shop are helpful and give you time which is important especially a my dad has had a stroke and takes longer to understand things. I have a new contract which is good value and meets my needs thank you Raj. Everything is always explained and time is given which is a rare quality now and greatly appreciated. I will recommend to others.
27 June 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hey Lucy! Thank you so much for your kind words. Ashley and Raj will be thrilled to know their support made a real difference for you and your family. We’re glad your new contract suits your needs and that our team’s patience and clarity helped make everything easier. Your recommendation means a lot to us. - Three Social Media Team
Changing phones
Alicia Very helpful and sorted out both my wife phone and mine and was realky great at explaing our set ups.
24 June 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hey, Kevin! We're absolutely thrilled to hear that Alicia provided such fantastic support. It is wonderful to know that both of your devices are up and running perfectly. 😇 - Three Social Media Team
Reply from Three UK - 3Store Grimsby
Thanks for the feedback, Julieg. It’s great to know Alicia was able to assist you so well. Your review means a lot.
— VodafoneThree Social Media Team
After visiting the Three Store in…
After visiting the Three Store in Grimsby , Carol put any fears I had to one side and listened to my concerns over moving to a new service provider.After a short but meaningful consultation all my needs were met and I can honestly say I'm a convert.Thanks for your help.
3 June 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Thank you so much for sharing your experience Duncan! We’re delighted to hear that Carol helped ease your concerns and made the transition smooth at our Grimsby branch. ✨ -Veronica
Staff at three shop grimsby absolutely…
Staff at three shop grimsby absolutely brilliant helpful could not ask any more different story when you call customer service horrendous to say the least
13 June 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Hi Michael! 😊 So glad the Grimsby store gave you brilliant support, they’re absolute stars. We hear you on the phone service, and we’re grateful you took the time to tell us. 💛 -Ayesha
Always great service
Always great service. Carol at Grimsby
Does a fantastic job.
13 June 2026
Unprompted review
Reply from Three UK - 3Store Grimsby
Your words are a real highlight, Dennis ✨ We’re glad Carol continues to deliver such a steady and stellar performance. Wishing you plenty of smiles ahead 😊 -Arvind
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