⭐⭐⭐⭐⭐ Absolutely fantastic service from Stefanie! She was incredibly friendly, patient and professional throughout the whole process. Stefanie explained everything clearly, helped us with the fina... See more
Company replied
Location
Switch location50 Hamilton Way, Oakmall Shopping Centre, PA15 1RH Greenock, North, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Went in to shop to update contract and steph was really welcoming the service was really nice Steph saved me money today aswell as i was paying for a mobile phone that i no longer use and she made... See more
Company replied
It was a great service with member staff “Stefanie” she was great and we really appreciate her help
Company replied
Staff friendly, helpful and took time, and reviewed my details and plans , brilliant, Staff member is Stephanie, in Greenock Three store, an asset to the company
Company replied
Company details
About Three UK - 3Store Greenock
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
50 Hamilton Way, Oakmall Shopping Centre, PA15 1RH, Greenock, North, United Kingdom
- 01475726709
4.9
Excellent
111 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It was a great service with member…
It was a great service with member staff “Stefanie” she was great and we really appreciate her help
5 October 2026
Unprompted review
Reply from Three UK - 3Store Greenock
Hi Yosra, thank you for sharing your experience. We're pleased to hear Stefanie delivered excellent support and helped make the process smooth and enjoyable.
Three Social Media Team
It was good
It was good , and the Stephanie was so polite and professional
1 October 2026
Unprompted review
Reply from Three UK - 3Store Greenock
Hi Keenita, thank you for sharing this amazing 5⭐ review. It's lovely to see Stephanie recognised for the support she provided during your visit.
Three Social Media Team
Reply from Three UK - 3Store Greenock
Hi Ganesh, reviews like this are always great to receive. We're delighted your experience at our Greenock store left you feeling so positive. — Three Social Media Team
Really helpful, thoughtful and friendly
Staff friendly, helpful and took time, and reviewed my details and plans , brilliant,
Staff member is Stephanie, in Greenock Three store, an asset to the company
23 September 2026
Unprompted review
Reply from Three UK - 3Store Greenock
Hey Maureen, you've just made our day. What a wonderful shout-out for Stephanie. We're delighted she took the time to review your details and plans with such care, while providing friendly and helpful support. Your words are a lovely reflection of the difference she makes.
Three Social Media Team
Great service from stef completely…
Great service from stef completely pleasant and helpful
23 September 2026
Unprompted review
Reply from Three UK - 3Store Greenock
Reviews like yours make our day, John. It's fantastic to see Stef recognized for her welcoming manner and helpful support. Thanks for the shout-out.
Three Social Media Team
Stefani was really helpful and patience…
Stefani was really helpful and patience for us. I'm happy the way she talk with us. And hope she stay here longer ;)
23 September 2026
Unprompted review
Reply from Three UK - 3Store Greenock
Hi Paulina, thank you so much for the fantastic feedback! We're thrilled to hear that Stefani provided such a patient and supportive experience for you. 😇 - Three Social Media Team
Stefanie was very friendly and helpful…
Stefanie was very friendly and helpful going the extra mile to help us.
17 September 2026
Unprompted review
Reply from Three UK - 3Store Greenock
Hi Ashleigh, thank you for sharing this amazing 5⭐ review. It's wonderful to hear Stefanie made such a positive difference and provided support that went above and beyond. We appreciate your feedback.
Three Social Media Team
Went in to shop to update contract and…
Went in to shop to update contract and steph was really welcoming the service was really nice
Steph saved me money today aswell as i was paying for a mobile phone that i no longer use and she made me feel comfortable while she sorted things out for me i think she done an amazing for me
11 September 2026
Unprompted review
Reply from Three UK - 3Store Greenock
Thank you so much for the lovely review, Denise! We're thrilled Steph could save you money and make you feel so comfortable. 😊 Enjoy your new contract and hope you have a great day ahead! — Three Social Media Team
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Absolutely fantastic service from Stefanie! She was incredibly friendly, patient and professional throughout the whole process. Stefanie explained everything clearly, helped us with the finance process from start to finish, and made everything feel simple and stress-free. She genuinely went above and beyond to make sure we were happy and comfortable with everything.
Stefanie is a real credit to Three and deserves recognition for her excellent customer service. Thank you so much for all your help today — we really appreciate it! We would definitely recommend her and happily come back again. ⭐⭐⭐⭐⭐
11 September 2026
Unprompted review
Reply from Three UK - 3Store Greenock
Hey Roma, we're glad to hear Stefanie took the time to guide you through the process and make everything feel simple and easy to understand. It's great to know she provided the support you needed every step of the way and left such a positive impression. Thank you for the feedback. 😊💚
-Three Social Media Team.
Reply from Three UK - 3Store Greenock
It's wonderful to hear that everything was perfectly handled for you by Jai. We're so glad to know you had such a positive experience.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Stef was very helpful and patient with…
Stef was very helpful and patient with me. Great customer service, care and support. So happy to return to three. Happy days.
1 September 2026
Unprompted review
Reply from Three UK - 3Store Greenock
Hi Cathy, hearing feedback like this is always rewarding. Stef clearly made a meaningful difference, and we're pleased your return left such a positive impression. Wishing you many happy moments with us ahead. 💜
Three Social Media Team
Great to be able to speak to a…
Great to be able to speak to a knowledgable staff face to face and not online, so much easier
18 August 2026
Unprompted review
Reply from Three UK - 3Store Greenock
Aw, we’re so glad our team gave you the best support, Jean! Big thanks from our side. 😄— Three Social Media Team
Reply from Three UK - 3Store Greenock
Hey, Steven! We love hearing this. Aiden and Steph brings a touch of magic that turns simple moments into something you'll remember. 🥳 - Three Social Media Team
Reply from Three UK - 3Store Greenock
Thank you, Alan, for this great 5⭐ review! We’re really pleased to hear you had such a positive experience with the team.
– Three Social Media Team
Stefanie was very helpful and friendly
1Stefanie was very helpful and friendly. Got us a great deal and was extremely good at helping us to transfer information from our old phones onto the new ones. All in all, a very good experience.
13 August 2026
Unprompted review
Reply from Three UK - 3Store Greenock
Hey there, thank you for sharing your lovely feedback. We’re delighted Stefano offered such excellent support.-Three Social Media Team
Stefanie was great to talk to and get…
Stefanie was great to talk to and get my issues ressolved for my broad band needs for the day and to find what suited my beeds and requirements most.
10 August 2026
Unprompted review
Reply from Three UK - 3Store Greenock
Lee, thank you for your feedback. We’re happy to hear that Stefanie made your experience fabulous. Hope you have a wonderful day! 😊 – Three Social Media Team
Great service
Aidan and Stef offered me a great service. I originally went in to purchase a new phone. While I was there they looked at my accounts, of which turned out to be out of contract, they were able to give me a discount, bringing my bills down a bit. They were very professional and friendly, an asset to Three.
9 August 2026
Unprompted review
Reply from Three UK - 3Store Greenock
Hi Stacy, encountering such proactive account oversight during your visit illustrates Aidan and Stef's dedication to securing a valuable, cost-effective, and seamless transition. — Three Social Media Team
Danielle
Danielle - Greenock Branch - was so helpful, provided full and informed guidance. Presented as very knowledgeable and very warm customer service throughout. Delighted customer! Thank you.
7 August 2026
Unprompted review
Reply from Three UK - 3Store Greenock
Hello Clare, we’re pleased Danielle at our Greenock store made everything easy and welcoming for you. Thank you so much for the 5 ⭐ review – Three Social Media Team
Stef and Aidan were great
Stef and Aidan were great. Helped me out with another issue fir the 3rd time this week. Stress free everything always happy and smiling
3 August 2026
Unprompted review
Reply from Three UK - 3Store Greenock
Hi Siobhain. We are delighted that our team members provided such brilliant assistance to resolve your recent issue during your visits this week. Thank you for highlighting their cheerful attitudes and for sharing this stress-free experience.— Three Social Media Team
Stephanie and aiden were very helpful…
Stephanie and aiden were very helpful and advised us of other offers
3 August 2026
Unprompted review
Reply from Three UK - 3Store Greenock
Hi Cass. We're thrilled to hear that Stephanie and Aiden provided such helpful service. Thank you for taking the time to share your feedback! 😇 - Three Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.