As we walked in inside the 3store Gravesend a young & nice looking guy approached us immediately with a friendly & approachable Smile. He (ALEX) asked how he can help. I told my purpose & he did all h... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
We been into the three store gravesend today and Ajay give us very budget friendly deal as a family package. Very nice guy like the service he provided.
Company replied
I went into 3 shop in gravesend to ask about using a Huawii app, when I explained my problem to Alex he asked me if I had my connecting device with me, he done everything for me while asking questions... See more
Company replied
Alex just helped me out with the best deal for an A17. My work phone was lost and he beat the price vodafone and O2 offered me. Be also helped set it up. Really appriciate the effort.
Company replied
Company details
About Three UK - 3Store Gravesend
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
82 New Road, DA11 0AF, Gravesend, South, United Kingdom
- 01474355463
4.9
Excellent
109 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Rasheed attended to me very when I…
Rasheed attended to me very when I visited the store .
15 August 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Wow Animesh, it’s fantastic to hear Rasheed made your experience a positive one. Thank you for sharing your feedback. 🙌 — Three Social Media Team
Reply from Three UK - 3Store Gravesend
Thanks for sharing, 🎉 Barham! Ajay clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 — Three Social Media Team
Great working with Rasheed .very…
Great working with Rasheed .very informed and good PR.
8 August 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hi Elisn,
Thank you for sharing your experience. We’re delighted to hear Rasheed supported you so well and provided clear, knowledgeable guidance. We truly appreciate your feedback.
– Three Social Media Team
O helpful with suggesting the right…
O helpful with suggesting the right phone and sim plan for me. Even helped me to transfere data. Fantastic team
8 August 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hi Jay,
It’s wonderful to hear you received helpful advice and smooth support with your phone setup and SIM choice. We’re glad the team made everything easy for you.
– Three Social Media Team
I met with rasheed he provide me…
I met with rasheed he provide me excellent service very experie and staff thank u so much
24 July 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hi Muji, thank you for the great review! We are glad to hear Rasheed took such good care of you with his excellent service and expertise. — Three Social Media Team
It was really helpful
It was really helpful. A special thanks to Harnan, he was really helpful and made the whole process easy and understandable.
Thank you
24 July 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hello Alistair, it’s great to hear Harman made everything clear and easy for you. Thank you so much for the 5 ⭐ review! – Three Social Media Team
Harman was excellent
Harman was excellent. He explained everything well and made the process easy
24 July 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hi Oishika 😊 We are thrilled to hear you had such an excellent experience with Harman today.
Thank you for supporting our store, and we look forward to welcoming you back in the future! ⭐
Reply from Three UK - 3Store Gravesend
Hi Fithawi, thank you for your kind review and for taking the time to share your experience. - Three Social Media Team
I went into 3 shop in gravesend to ask…
I went into 3 shop in gravesend to ask about using a Huawii app, when I explained my problem to Alex he asked me if I had my connecting device with me, he done everything for me while asking questions about what I wanted. Excellent service
18 July 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hey Stuart, we’re really glad to hear Alex was able to sort everything out for you and make the process straightforward. Thanks for sharing your experience 🙌
Been to the store today to get iphone…
Been to the storee today to get iphone on my contract, I was served by Harman and explained well about the contract and the price that increases every year.
17 July 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hey Florin! Thanks for your feedback, Harman always go the extra mile to make sure everything feels just right. We’re always here if you need us. ☺️ — Three Social Media Team
Reply from Three UK - 3Store Gravesend
That’s fabulous, Christopher! We truly appreciate hearing feedback like yours. Thank you so much for the 5⭐ review! – Three Social Media Team
I visit in gravesend store get a new…
I visit in gravesend store get a new device and I saw Ajay there and he was very helpful and give me best deal for my new device and setup for me as well. I'm happy with the service. Good job
13 July 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hi Brij, thank you for sharing your wonderful feedback. We’re delighted to hear that Ajay at our Gravesend branch made your visit so smooth and supported you throughout your new phone.-Three Social Media Team
I went to store for getting device deal…
I went to store for getting device deal and Ajay help me to find best deal with the reasonable price and make me happy. I will come again to buy handsets.
13 July 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Love this energy 🎉 Roxana. We’re pleased Ajay’s expert guidance helped you secure excellent value, and we look forward to welcoming you back when it’s time for your next device 🌟
- Three Social Media Team
alex was great help and explained the…
alex was great help and explained the problems that where wrong and help me solve them
14 June 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Love this, Charlie! This is exactly what Alex strive for, making you feel valued and happy. Wishing you an amazing day ahead! ☺️ — Three Social Media Team -Kashish
Again
Again, saw alex who helped me move my contract to bussines as im working as a sole trader. Saved me money and as always was very nice.
7 June 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hi Istvan, thank you for sharing your feedback, we are glad that Alex looked after you so well on your return visit and managed to transition your account smoothly while securing a brilliant commercial deal to reduce your monthly costs! Your appreciation means a lot to us. -Shivam
Alex was really helpful in the store…
Alex was really helpful in the store for us.
6 June 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hey, Adrien! We love hearing this. Alex brings a touch of magic that turns simple moments into something you’ll remember. 🥳 -Prabhjeet
Excellent services by Ajay
Excellent services by Ajay. Thanks a lot highly recommended
2 June 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Hey Suraj! 🌷We’re thrilled to know Ajay made your day special. Thank you for sharing such uplifting feedback! 💫☺️ — VodafoneThree Social Media Team
Moved 2 numbers from EE and 1 from…
Moved 2 numbers from EE and 1 from Vodafone, plus a broadband. Very happy with the price and services received from alex! Thank you
20 May 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Love hearing this, Bostan. We're delighted that Alex provided spot-on assistance and helped secure the perfect rates for your broadband and mobile plans. 🚀 -Arvind
Nav was very nice and always helps me…
Nav was very nice and always helps me and Iwas really happy with her and the three services.
19 May 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Thank you for your feedback, Andrea. We’re pleased Nav made your experience smooth and that you’re happy with the service you received. -Suhaas
Navi at gravesend was amazing and…
Navi at gravesend was amazing and helpful was able to do everything without taking too long and very pleasant to talk to 😀
18 May 2026
Unprompted review
Reply from Three UK - 3Store Gravesend
Great to hear about your experience at our Gravesend store, Kay — Navi’s friendly and efficient support really reflects the level of service we aim to deliver every day 😊 -Shivam
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.