Three UK - 3Store Glasgow (Fort) Reviews 

176
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TrustScore 5 out of 5

4.9

Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY Glasgow, North, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Went to 3 up the fort, Barry helped us a lot and made the experience so smooth as I was opening a new contract he explained everything perfectly and ordered the new phone for me. Would highly recommen... See more

Company replied

Rated 5 out of 5 stars

Barry has helped me several times with issues with my phone, always been helpful and polite. Gave me the contact details and helped support my complaint with customer services. Eventually got everythi... See more

Company replied

Rated 5 out of 5 stars

Erin at Three branch glasgow Fort was a really helpful and very on point with the necessary information in order for my upgrade. Not only did Erin arrange a new phone she also sorted my other sim ca... See more

Company replied

Rated 5 out of 5 stars

Today both myself and my partner were served by Kaylyn in the Glasgow Fort branch. All questions were asked and answered professionally. Highly recommend further customers approach this store colleagu... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Glasgow (Fort)

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit C18, 645 Provan Walk, Glasgow Fort Shopping Centre, G34 9DY, Glasgow, North, United Kingdom

  • 01417716648

4.9

Excellent

TrustScore 5 out of 5

176 reviews

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4.9

All reviews

(176)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Three the fort

Went to 3 up the fort, Barry helped us a lot and made the experience so smooth as I was opening a new contract he explained everything perfectly and ordered the new phone for me. Would highly recommend customer service was great.

17 October 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thank you for sharing your experience! We're delighted that Barry at our Fort branch assisted you with your new contract and made the experience seamless from start to finish. 🌟 — Three Social Media Team

Rated 5 out of 5 stars

Erin was very helpful and provided a…

Erin was very helpful and provided a breakdown of all prices

15 October 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Sweet, Kaitlin! We’re so happy to hear that you had a wonderful experience with Erin. Thank you for the review! —Three Social Media Team

Rated 5 out of 5 stars

Barry at Glasgow Fort store was…

Barry at Glasgow Fort store was helpful, fast and made the experience easy abs stress-free!

14 October 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thank you for the fantastic feedback, Matthew! Delivering quick solutions with excellent care is exactly what we aim for, and we're thrilled Barry at Glasgow Fort made your day so seamless. ✨ — Three Social Media Team

Rated 5 out of 5 stars

Experience with Barry was excellent

Experience with Barry was excellent. Very helpful throughout the whole process and very prompt in getting me the suitable phone for my needs. Great service.

5 October 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi Lewis, thank you for the wonderful feedback! We are so pleased Barry provided great service and got you sorted with the right device so quickly. – Three Social Media Team

Rated 5 out of 5 stars

Barry was a great help at the fort…

Barry was a great help at the fort store! Amazing!

5 October 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi Marianne, thanks for the glowing 5⭐ love. We’re glad to know that Barry at our Fort store delivered exceptional assistance throughout and created a seamless experience for you.
- Three Social Media Team

Rated 5 out of 5 stars

Barry was great at helping us with…

Barry was great at helping us with setting up our wifi

3 October 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

That's brilliant, Niamh 🌟 Barry's expertise made getting your WiFi up and running feel effortless 💙

- Three Social Media Team

Rated 5 out of 5 stars

Barry has helped me several times with…

Barry has helped me several times with issues with my phone, always been helpful and polite. Gave me the contact details and helped support my complaint with customer services. Eventually got everything sorted today in store. Went above and beyond.

3 October 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

What a lovely shout‑out, Megan 💫 Barry's persistence and care clearly shone through, and we're delighted he was there to see things through to the very end. Your feedback says so much 🌟

- Three Social Media Team

Rated 5 out of 5 stars

Perfect experience with Barry new phone…

Perfect experience with Barry new phone and internet sorted

3 October 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thanks for sharing your experience, Emma. What a wonderful recognition for Barry. We're so pleased he helped get your new phone and internet sorted and made everything easy along the way.
Three Social Media Team

Rated 5 out of 5 stars

Three @ Glasgow Fort

Fraser and David made us feel welcome,When we told them what we were looking for,That was it,Take a seat and they did everything for us.Brilliant.

1 October 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi Michael, it's always rewarding to receive feedback like this. Recognition for Fraser and David is well deserved, and it's clear their approach made the experience feel effortless from the outset. — Three Social Media Team

Rated 5 out of 5 stars

Fahz's knowladge was great guilded me…

Fahz's knowladge was great guilded me throught the prossess wiyh no issues

1 October 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thank you for your lovely feedback, Joseph! We're delighted to hear that Fahz provided outstanding support. ✨ — Three Social Media Team

Rated 5 out of 5 stars

Great help from Barry and sorted what…

Great help from Barry and sorted what was needed

30 September 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

That's fantastic, Melissa. We're glad to hear that Barry provided such excellent support throughout. Thank you for taking the time to share this lovely feedback. - Three Social Media Team

Rated 5 out of 5 stars

Great Service

Barry was fantastic in store this afternoon, helped assist me in upgrading my device, and got me the best possible price with a bundle deal. Would 100% recommend 3 after the experience I had today.

26 September 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thank you for the wonderful recommendation and review, Nicole! We're delighted Barry's expertise helped you find the perfect combination and gave you full confidence in our network. Enjoy your new device! 📱 – Three Social Media Team

Rated 5 out of 5 stars

Barry had helped me find the best deal…

Barry had helped me find the best deal for my broadband and phones today.

21 September 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey Holli, we're grateful to know that you are happy with us, and thanks for your 5 star review about Barry. Hope you have a wonderful day! 🥰

Rated 5 out of 5 stars

Fraser was lovely and very helpful!

Fraser was lovely and very helpful!

20 September 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Woohoo 🎉 Paiss, Fraser's positive approach and spot‑on support clearly made all the difference 💙

- Three Social Media Team

Rated 5 out of 5 stars

Quick and super helpful

Barry was very helpful. Clear guidance on offers available and quickly helped me set up better plan to suit both me and my mum.

19 September 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey there, we're glad to hear Barry took the time to explain the options and help find a plan that worked well for both you and your mother. It's great to know the support you received left such a positive impression. Thank you for the feedback. 😊💚
-Three Social Media Team.

Rated 5 out of 5 stars

Great support from Mark in store.

Great support from Mark in store.
Set up a full set of SIM only for my family.
Easy transfer and didn't take long.
Mark was very helpful and had a good chat too.

18 September 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hey there, what an amazing 5⭐ rating! Mark made sure nothing was left unresolved, and we’re happy he made the experience so smooth. Wishing you all the best ahead ☺️ — Three Social Media Team

Rated 5 out of 5 stars

Barry is fabulous!

Barry is fabulous!
Knowlegable, he know all the questions to discover which device suited me best.
A true gentleman an professional.
Thank you, Barry.

17 September 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Thank you for your wonderful feedback Fiona! We're delighted to hear Barry provided such attentive support and helped you find the device that was right for you. 🌟 — Three Social Media Team

Rated 5 out of 5 stars

You guys earned one more happy customer

Got assisted by Erin, it was smooth, easy to understand, very concise communication to understand. One more happy customer 😌

16 September 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi Pratigya, thanks for taking the time to leave a review. We're delighted to hear Erin made everything straightforward and ensured you felt confident throughout the process.— Three Social Media Team

Rated 5 out of 5 stars

Great and knowledgeable service from…

Great and knowledgeable service from Barry.

15 September 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hello Jamie, we're pleased Barry's knowledge stood out. Thank you for sharing your feedback and for the 5 ⭐ review. - Three Social Media Team

Rated 5 out of 5 stars

Barry was amazing service and patience…

Barry was amazing! service and patience very efficient and helpful.

Thanks very much Barry

Gail

15 September 2026
Unprompted review
Three UK - 3Store Glasgow (Fort) logo

Reply from Three UK - 3Store Glasgow (Fort)

Hi Jamie, it's great to know Barry provided the support and guidance needed to make everything straightforward. Thank you for sharing your feedback.

Three Social Media Team

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