I walked in knowing absolutely nothing about phones and expecting to be there for hours. Jono greeted me straight away, explained everything in plain English, and somehow managed to find me a deal t... See more
Company replied
Location
Switch locationUnit 64 29 Westbury Mall, Fareham Shopping Centre, PO16 0PD Fareham, South, GB
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See what reviewers are saying
Johnathan was absolutely amazing - I wasn't expecting to walk out of the store with a new phone but I'm very pleased with my new S26 ultra! He was efficient and knowledgeable, and I appreciated being... See more
Company replied
Dan and Jono in the fareham branch were incredibly helpful. and i don’t mean even in a conventional salesperson perspective. they genuinely cared i was getting the right product, and even helped me ch... See more
Company replied
The staff who served me going above and beyond my expectations of what customer service is truly about . Very attentive, good at putting me at ease when I was in distress. Extremely knowledgeable a... See more
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Company details
About Three UK - 3Store Fareham
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 64 29 Westbury Mall, Fareham Shopping Centre, PO16 0PD, Fareham, South, United Kingdom
- 01329289686
4.8
Excellent
54 reviews
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Johnathan was absolutely amazing
Johnathan was absolutely amazing - I wasn't expecting to walk out of the store with a new phone but I'm very pleased with my new S26 ultra! He was efficient and knowledgeable, and I appreciated being given all the options without it feeling "salesy". I don't usually leave reviews but Johnathan deserves some credit. Huge thanks
19 July 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Hi Lily, thank you for taking the time to leave such a wonderful 5⭐ review! We’re so glad Johnathan could make your experience smooth and enjoyable. – Three Social Media Team
Incredible service
I walked in knowing absolutely nothing about phones and expecting to be there for hours. Jono greeted me straight away, explained everything in plain English, and somehow managed to find me a deal that was better than what I’d been looking at online. Every question I asked, he had an answer for, and he even helped transfer all my data over without making me feel like an idiot for not knowing what I was doing.
It’s rare to come across someone who clearly enjoys helping people and goes the extra mile. If you’re visiting the Three store in Fareham, ask for Jono, you’ll be in safe hands.
18 July 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Your shout‑out is WOW 🎯 Jordan. We’re overjoyed Jono’s expert guidance at our Fareham store made everything easy to understand, secured outstanding value and earned your recommendation. Recognition like this speaks volumes 🌻
- Three Social Media Team
Reply from Three UK - 3Store Fareham
Hi Lindsey. It is wonderful to know you had such a positive experience with us. Delivering great care is exactly what we aim for, and we appreciate you sharing your thoughts. Thank you for choosing us, and we hope you continue to enjoy your service.— Three Social Media Team
Very helpful and friendly team
9 July 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Thank you for sharing such brilliant feedback. We’re delighted the team made everything smooth and enjoyable for you. Your support truly means a lot.
Three Social Media Team
Daniel helped with all problems I had…
Daniel helped with all problems I had with my phone and was a star
3 July 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Yay, Peter! 🎉 We absolutely love hearing this. Nothing beats walking away after receiving outstanding customer service. Daniel is truly awesome! 😎 — Three Social Media Team
Kudos to Lauren
Kudos to Lauren. Incredibly helpful with a quick turnaround. Very informative and helped me make the right decision. Impressed all round!
29 June 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Hi Bailey, we appreciate your feedback. Lauren will be pleased to hear her efficiency and clear explanations left such a strong impression.
Three Social Media Team
Was served by Jonathan who was very…
Was served by Jonathan who was very helpful, he helped with all new contracts and was able to get really good deals for me. Told me to return to store once I have receive my delivery and he would help set everything up.
28 June 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Hi Sarah, we appreciate your feedback. Jonathan is committed to making every step straightforward, from choosing the right contracts to helping with setup after delivery. We look forward to welcoming you back in store soon.
Three Social Media Team
i was most impressed with the help…
i was most impressed with the help thethe staff at 3 gave me today
22 June 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Hi Alan. It is fantastic to hear that our team left such a great impression on you during your visit today. We always aim to deliver excellent care, and thank you for taking the time to share your positive experience. -Shivam
Helpful and Kind
I've always had had a great experience with the Fareham 3 team and today was no exception. They went out of their way to help me after my precious phone was destroyed by water damage. Thank tou!
13 June 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Boom 💥 Rebecca 🌟 We’re overjoyed that our capable team offered such expert guidance to sort your phone situation with top‑tier care. Wishing you plenty of smiles ahead 😊 -Arvind
Came in as my phone had been hacked but…
Came in as my phone had been hacked but lauren and Daniel sorted it and now it is fixed 10/10 service
12 June 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Hi Graham 😊
Glad you popped in and even happier Lauren and Daniel got your phone sorted.
Sounds like they smashed it 10/10 indeed!
Thanks for trusting us! 🤗 -Ayesha
Dan and Jonathan, thankyou.
Dan and Jono in the fareham branch were incredibly helpful. and i don’t mean even in a conventional salesperson perspective. they genuinely cared i was getting the right product, and even helped me change my current standing contract in order to save money!! would recommend these two to anyone.
1 June 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Thank you for the 5⭐ review, Jordan! We’re super happy to hear that Dan and Jono provided excellent support throughout. Your recommendation means a lot to us 💜 -Neha
After two week long struggle with new…
After two week long struggle with new home broadband router delivery I attended Three Fareham branch and found there a person who solved the issue immediately. Thanks Dan. 100% helpful and professional
30 May 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Hey Lukasz, thanks for sharing your experience 🎯 We're delighted Dan used his prompt expertise at our Fareham branch to instantly resolve your home broadband router issue after a two-week delay. Knowing his stellar professionalism turned things around is fantastic, and we look forward to welcoming you again soon 💙 -Arvind
Reply from Three UK - 3Store Fareham
Hi Amelia. Thank you so much for taking the time to share this, as it is fantastic to hear that Jono made the process so smooth and straightforward for you. -Shivam
Reply from Three UK - 3Store Fareham
Wow, we absolutely love hearing this! Thank you for the feedback. Enjoy the rest of your day! -Neha
Help for Seniors
We are in our 80s and Beth in Fareham was very patient and understanding and sorted out our problems with the 3 App and our broadband in no time. Thank you Beth.
27 May 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Hazel, this is such a beautiful message. Beth will be so touched to know her patience and understanding made things easy for you both ✨ -Ayesha
Very happy with the service i've been…
Very happy with the service i've been given today.
18 May 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Hey Sharon! Nothing makes us happier than knowing we could brighten your day. Have a fantastic day filled with positivity! 🌼 -Ayesha
Really helpful
Really helpful, customer service are very professional, Chris have helped me on my new phone, and very happy purchase
4 May 2026
Unprompted review
Reply from Three UK - 3Store Fareham
We’re thrilled to know that your experience with Chris and our team made your new phone purchase seamless and enjoyable. Providing expert guidance alongside exceptional service is at the heart of what we do, Ning. -Ashifa
Reply from Three UK - 3Store Fareham
Hi Jerome! That’s what we love to hear. Thank you for taking the time to leave us this 5 ⭐ review. -Suhaas
Great easy friendly service from your…
Great easy friendly service from your excellent staff from start to finish, thanks again three..
29 April 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Thank you for sharing this wonderful feedback, Kevin! We’re delighted to know that our team made your experience positive. 😊 -Maryalex
A wonderful experience!
A wonderful experience!! Lovely service and staff were friendly. Had a nice chat. Gave me all the information I needed on setup and a carrier for the router.
29 April 2026
Unprompted review
Reply from Three UK - 3Store Fareham
Hi Frances! It’s brilliant that the team made you feel so welcome and ensured you were all set with your broadband and a carrier for your router. We’re thrilled you enjoyed the great conversation! ✨ -Kishan
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