I was today in Ealing Broadway branch and Malek was excellent and helped with my inquiry. His customer service is fantastic and I wish we have more people as Malek .
Company replied
Location
Switch locationUnit 78, 31 Ealing Broadway Centre, Ealing, W5 5JY Ealing, London, GB
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See what reviewers are saying
Noor was so lovely, she explained everything with great detail and it was a very pleasant experience. Highly recommend her
Company replied
I would like to thank Dimitar for helping me renew my contract today at Three in Ealing Broadway. He was absolutely amazing, friendly, professional, and very patient throughout the whole process. He... See more
Company replied
We visited three stores, and the customer representative Sana was absolutely wonderful. She was friendly, professional, and went above and beyond to help us. The manager was also very welcoming and... See more
Company replied
Company details
About Three UK - 3Store Ealing Broadway
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 78, 31 Ealing Broadway Centre, Ealing, W5 5JY, Ealing, London, United Kingdom
- 02088406620
4.9
Excellent
151 reviews
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I was today in Ealing Broadway branch…
I was today in Ealing Broadway branch and Malek was excellent and helped with my inquiry. His customer service is fantastic and I wish we have more people as Malek .
17 July 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Katarina, thanks for the glowing feedback. We’re happy to hear that Malek at our Ealing Broadway branch offered clear guidance and supported your enquiries efficiently.
— Three Social Media Team
Noor was so lovely
Noor was so lovely, she explained everything with great detail and it was a very pleasant experience. Highly recommend her
17 July 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Raheem, thanks for sharing this with us. We’re pleased to hear Noor made your experience a positive one with her thoughtful approach and guidance. — Three Social Media Team
Sana helped me with my App she is so…
Sana helped me with my App she is so kind and sort my Issue I am so happy.
16 July 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Fouzi, thanks for taking the time to leave a review. We’re glad to know that Sana delivered friendly, effective assistance and ensured your app issue was resolved without any hassle.
– Three Social Media Team
Ari was really helpful and patient with…
Ari was really helpful and patient with me. I really recommend Ari if you need help
15 July 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Kones, thank you for taking the time to leave a review. It’s great to hear Ari provided clear guidance and made the experience straightforward for you.
Three Social Media Team
Noor was there was In Ealing Broadway…
Noor was there was In Ealing Broadway store and she has done her job more than expected even though she pushed her to complete my order even though somethings were going not well but she managed very well and helped me sorted everything keep hiring employees like her thank you
13 July 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Your words are a real highlight, Danish ✨ We’re pleased Noor went above and beyond to get everything sorted and stayed by your side every step of the way. Recognition like this speaks volumes 🌟
- Three Social Media Team
These spam apps were driving me crazy…
These spam apps were driving me crazy until I saw hasti and she helped to removed all the unwanted apps to get my phone back to normal
7 July 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hey there! 🌷 We’re thrilled to know Hasti made your day special. Thank you for sharing such uplifting feedback! 💫☺️ — Three Social Media Team
Hastı was perfect
7 July 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hello Edna, it is wonderful to hear that Hasti provided a completely flawless experience for you. — Three Social Media Team
Even though I got an extra data pack…
Even though I got an extra data pack through customer services my internet was still not working until I came and a has to in the Ealing store who did everything possible to make my internet work before I left great service
7 July 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hey Marcia! 🎉
Thanks so much for the lovely words. We’re really glad the team made everything smooth for you.
You’ve brightened our day big time! 😄 — Three Social Media Team
Lost my phone and came in looking for…
Lost my phone and came in looking for help and hasti served me and gave me the perfect phone for an affordable price and also setup the phone for me
7 July 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Luis 😊
Thanks for sharing your experience, losing a phone is stressful, but glad Hasti helped you out.
Great to hear you found the perfect phone at a good price and got everything set up smoothly.
— Three Social Media Team
It was good experience Sana sort out my…
It was good experience Sana sort out my contracts quickly.
7 July 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Love this energy 🎉 Selina. We’re pleased Sana’s swift support had your contracts sorted in no time 🌟
- Three Social Media Team
Sana help me to setup my phone and…
Sana help me to setup my phone and remove extra Apps it's a big relief she is fantastic.
6 July 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
We appreciate your feedback, Jumi. It’s wonderful to hear everything was handled smoothly and left you feeling confident with your device. Thank you for sharing your experience.
— Three Social Media Team
I visited Ealingbroadway store…
I visited Ealingbroadway store yestarday Sana sort out my plan with phone and Trade In as well.
She is so helpfull.
4 July 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thanks for this fantastic 5⭐ review, Jovica! We’re delighted to hear Sana guided you through everything so smoothly and ensured your new setup was completed perfectly at our Ealingbroadway branch.-Three Social Media Team.
Noor made it very easy knew exactly…
Noor made it very easy knew exactly what I needed great customer service
3 July 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Jay, thank you for the 5⭐ love. We’re glad to know that Noor made everything simple, understood your needs right away, and delivered exceptional support.
– Three Social Media Team
Noor gave fantastic support and was…
Noor gave fantastic support and was extremely friendly and helpful.
3 July 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hello Aidan, we’re glad to hear Noor made your experience feel smooth and provided such friendly guidance throughout. - Three Social Media Team
Excellent service from Sana
2 July 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Veena, thanks for your amazing review. We’re glad to know that Sana offered thoughtful guidance and delivered service that truly stood out.
– Three Social Media Team
Amazing service by polly
Amazing service by polly. Helpful , patient anf helped me with my plan. Highly recommend
30 June 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Amazing! We're super happy to hear that Polly gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! - Three Social Media Team
Someone at work downlaoded something…
Someone at work downlaoded something and phone was full of virus Ari help me to get rid of them,thank you ari
1 July 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Hi Mandeep, thank you for sharing your feedback and for the fantastic rating. We’re really glad to hear that Ari was able to step in and sort things out for you so quickly.-Three Social Media Team
Dimitar was excellent fast and tailored…
Dimitar was excellent fast and tailored the experience to what I like.Second time I am visiting him more excellent then even the first.
30 June 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thank you for your wonderful feedback. We’re delighted to hear Dimitar made your experience even more exceptional once again. ✨ – Three Social Media Team
Noor took care of us today
Noor took care of us today. She was amazing she took her time and helped me and my mum get the best deals. I really wish to have this service from everyone!
28 June 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Thanks so much for sharing this. We’re really glad to hear Noor took such great care of you and your mum. It’s lovely to know she helped you find the best deals and made the experience a positive one. - Three Social Media Team
Hasti done a good job we are very happy…
Hasti done a good job we are very happy about a service
27 June 2026
Unprompted review
Reply from Three UK - 3Store Ealing Broadway
Such lovely feedback!
Hasti always gives her best, and she’ll be thrilled to know you’re very happy with the support you received ⭐
— Three Social Media Team
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