Excellent customer service at Three! Huma was absolutely lovely and made our experience really pleasant. She explained everything in detail, answered all our questions patiently, and spoke to us in su... See more
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Everyone is Chiswick branch is fantastic and superb from past 15 years. I received great help from Huma and Yaseen today at my visit in store. They both were very helpful and suggested great options t... See more
Company replied
We had a really great experience with Samira at the Three store in Chiswick. She made switching our whole family over incredibly easy and took care of everything for us, explaining everything clearl... See more
Company replied
Today I walk in three in Chiswick High Rd as I had some issues with my phone. Shahzil vey kindly asked me what could he help me with, I explained him than I had a virus on my phone. He deleted all th... See more
Company replied
Company details
About Three UK - 3Store Chiswick (High Road)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
290 Chiswick High Road, W4 1PA, Chiswick, London, United Kingdom
- 02089958907
4.9
Excellent
111 reviews
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Everyone is Chiswick branch is…
Everyone is Chiswick branch is fantastic and superb from past 15 years. I received great help from Huma and Yaseen today at my visit in store. They both were very helpful and suggested great options to make my contract cheaper. Thanks 3 mobile. You have great team working at this branch.
15 October 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey Neetha, you've just made our day. What a wonderful tribute to the Chiswick team. We're delighted to hear Huma and Yaseen provided such helpful support and took the time to suggest options that helped make your contract more affordable. Thank you for your loyalty over the years and for sharing such lovely feedback about the team.
Three Social Media Team
Excellent customer service at Three
Excellent customer service at Three! Huma was absolutely lovely and made our experience really pleasant. She explained everything in detail, answered all our questions patiently, and spoke to us in such a friendly and professional way. It’s rare to meet someone who provides such wonderful service. Thank you, Huma, for all your help. You did an amazing job! 😊
15 October 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thank you for your kind words, Bhavya! We're so pleased Huma provided a pleasant and informative experience, making everything easy to understand. Feedback like yours means a lot to us. 😊✨ -Three Social Media Team
Great experience and excellent service…
Great experience and excellent service from Huma
6 October 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thanks a ton, Jackson! 🎉 We’re so glad everything went perfectly with Huma. See you soon! 🥰 — Three Social Media Team
Great service
Huma and shahzil were very helpful and solved my issues very promptly, they helped me find the perfect phone for me and i felt very welcome
6 October 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hi Henry, thank you for your review. We're delighted to hear Huma and Shahzil provided a positive experience and helped you find the right device for your needs.
Three Social Media Team
We had a really great experience with…
We had a really great experience with Samira at the Three store in Chiswick. She made switching our whole family over incredibly easy and took care of everything for us, explaining everything clearly along the way.
We came away with a great deal and, importantly, we’re now saving money as a family too. Samira was friendly, helpful and genuinely lovely to deal with, making the whole process completely hassle free.
12 September 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hi Amar, thank you for taking the time to share your experience. It's wonderful to hear Samira at our Chiswick store made the transition straightforward and ensured everything was taken care of along the way. We appreciate your feedback and are delighted the outcome worked so well for your family.
Three Social Media Team
Shahzil was extremely helpfhl
Shahzil was extremely helpfhl, i was stuck and didnt know how to get help for my faulty broadband but he had patience and sorted everything for me, amazing service
7 September 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thank you for making our day with this review! ✌️ It is awesome to hear, Hossein, that Shahzil made your interaction so easy, informative, and completely stress-free. ✨ – Three Social Media Team
Exceptional service
Today I walk in three in Chiswick High Rd as I had some issues with my phone. Shahzil vey kindly asked me what could he help me with, I explained him than I had a virus on my phone. He deleted all the bad apps, he took his time, he was very kind, paccient and extremely professional. I can highly recommend him if you have any difficulties or issues with your phone.
Thank you so much Shahzil.
3 September 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hi Yolanda! ✨ Thank you for this amazing shout-out to Shahzil, it really means a lot to him.He was happy to take his time, delete those bad apps, and get you sorted out! 😎 — Three Social Media Team
Huma was the best she helped me so much…
Huma was the best she helped me so much i really appreciate her .
2 September 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Woohoo 🎉 Ahmed, your words light up our day. We're delighted Huma was able to help and make such a positive difference for you 💙
Three Social Media Team
Fantastic knowledge
Fantastic knowledge, swift and progessional and services!
2 September 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey there, we’re so glad you’re happy with our service, thank you so much for the ⭐⭐⭐⭐⭐ review! — Three Social Media Team
Great service
Thanks a lot to Shahzil for your advice and make me happy 😊
2 September 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
That's Impressive, Konstantinas! 🎊 It's great to hear Shahzil provided the support you needed and made sure everything was taken care of during your visit. ☺️ - Three Social Media Team
Reply from Three UK - 3Store Chiswick (High Road)
Hi Konstantinas, we’re pleased Shahzil was able to assist you and make the process easier. Thank you for taking the time to leave such an amazing 5 ⭐ review! - Three Social Media Team
Great service recieved by the team in…
Great service recieved by the team in Chiswick as always. Hassi and Huma always really helpful.
1 September 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey Nabil, we're glad to hear Hassi and Huma have continued to provide such a positive experience whenever you've visited our Chiswick store. It's great to know their support has made such a strong impression. Thank you for the feedback. 😊💚
-Three Social Media Team.
A very very happy customer
A very very happy customer. I received an incredibly great service from Huma and Yaseen. They both were extremely helpful, patient and professional. As I am 80 years old, setting up a new phone and transferring all my data felt quite daunting. Huma and Yaseen took the time to guide me through everything, helped transfer my data and made sure that everything I needed was properly set up on my new phone.
Truly grateful for their kindness and excellent customer service. Huma made the whole experience easy and stressful free. A true credit to the company Three as I have had some not pleasant experience in other Three stores, she truly went all out to assist me. Thank you Three, it's pleasure doing business with you.
24 August 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey there, that’s brilliant 😊 We’re pleased to know Huma and Yaseen delivered such positive and supportive service. Thanks so much for sharing your experience. - Three Social Media Team
Filip was very helpful and supportive…
Filip was very helpful and supportive and I valued his guidance greatly. Thank you!
19 August 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hey Andrew, we're glad to hear Filip made your experience such a positive one. Thank you for the feedback.
-Three Social Media Team.
Well served best customer service nice…
Well served best customer service nice guy to speak to easy to understand over all helpful
Shahzil
13 August 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Clement, we’re glad to hear your interaction with Shahzil went smoothly. His approach clearly made everything straightforward and comfortable for you.
Three Social Media Team
Reply from Three UK - 3Store Chiswick (High Road)
Hey Susan, we’re delighted to hear that Shahzil made your experience such a positive one. Thank you for the feedback! 😊
-Three Social Media Team.
Very nice service
Very nice service. I’m so happy. Is the best Team Mr. Filip and Mr. Shahzil.
12 August 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hi Kamil! We're delighted that Mr. Filip and Mr. Shahzil provided outstanding support. Thanks so much for your fantastic 5⭐ review! – Three Social Media Team
Very nice staff very quick and…
Very nice staff very quick and efficient swas a great experience thanks shahzil
11 August 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Thank you so much for sharing your experience, Hamza. 🌟 We’re delighted that our team welcomed you warmly and that Shahzil was able to provide guidance and care throughout.
– Three Social Media Team
I cannot thank the staff at 3 store…
I cannot thank the staff at 3 store Chiswick specially Shahzil and the store manager for their help in sorting out our sim and phone issues after my son’s phone got stolen. They went above and beyond helping us ensure that our sim was secured, helped us get a better deal then before and on top of that helped us find a brilliant replacement and a top rate price all the while providing exceptional service and reassuring us in what we thought was a dire time. We can’t thank them enough and will definitely be back to do more business with them soon!
4 August 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hi there, thank you for taking the time to share this 🎯 We’re delighted that our store manager and Shahzil made everything simple for you. We can’t wait to welcome you back! 🌼 – Three Social Media Team
Fantastic experience
Great experience. Really helpful staff. Wonderful service. Fab offers. Thanks for all your help!!
4 August 2026
Unprompted review
Reply from Three UK - 3Store Chiswick (High Road)
Hi Ami, we're thrilled to hear that our team made your day! 🎉 Thank you for the amazing 5⭐ review. – Three Social Media Team
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