Three UK - 3Store Castleford Reviews 

301
TrustScore 5 out of 5

4.9

Unit 18, Carlton Lanes Shopping Centre, WF10 1AD Castleford, Midlands, GB


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Rated 5 out of 5 stars

Yanal has helped me find the best tablet and MIFI he’s been so kind and understanding since I’m not really good with technology and set everything up thanks again you have been amazing

Company replied

Rated 5 out of 5 stars

Aya was great in store gave me a 20 pound deal for a phone calls text and case and helped me set it up with helen as im not great with technolagy will bs coming back hede to upgrade for sure

Company replied

Rated 5 out of 5 stars

Bought a new phone and went on to monthly payments instead of pay as you go. Karen was v v helpful on giving me advice and helping me go through all the options. Karen also set up my new phone with m... See more

Company replied

Rated 4 out of 5 stars

The service we received was quick and efficient and everything we needed to know was simple and explained.

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Castleford

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 18, Carlton Lanes Shopping Centre, WF10 1AD, Castleford, Midlands, United Kingdom

  • 01977517753

4.9

Excellent

TrustScore 5 out of 5

301 reviews

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4.9

All reviews

(301)

32,704 reviews in the last 12 months

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Rated 5 out of 5 stars

Aya was fabbbb !!!

Aya was fabbbb !!!

31 January 2026
Unprompted review
Three UK - 3Store Castleford logo

Reply from Three UK - 3Store Castleford

Amazing, Elaine! We're glad to hear that Aya provided a positive experience and was able to assist you. Your feedback means a lot to us. -Afaq

Rated 5 out of 5 stars

Aya ,thanks very much for al your help…

Aya ,thanks very much for al your help ,you were very profesinal sorting the problem with my phone.

31 January 2026
Unprompted review
Three UK - 3Store Castleford logo

Reply from Three UK - 3Store Castleford

Thanks so much for your kind words ✨. We’re pleased Aya could support you and resolve the issue with your phone smoothly 👍. -Shivam

Rated 5 out of 5 stars

Very good

We had Aya today, she was very knowledgeable and tried to find us the best deals possible. She was very helpful and knew what she was doing. Very accommodating to me and my family.

31 January 2026
Unprompted review
Three UK - 3Store Castleford logo

Reply from Three UK - 3Store Castleford

Hey Charlotte, thank you for the review. We're overjoyed that Aya made your experience outstanding and guided you to a great deal. We appreciate your feedback! 😊 -Neha

Rated 5 out of 5 stars

Aya was extremely helpful and dealt…

Aya was extremely helpful and dealt with all my requirements and also offered to set up my broadband which was extremely helpful

31 January 2026
Unprompted review
Three UK - 3Store Castleford logo

Reply from Three UK - 3Store Castleford

Thank you, Jimmy, for this incredible 5 ⭐ review. We love hearing feedback like this! A huge shoutout to Aya for being so helpful. We hope you have a wonderful day 😊 -Suhaas

Rated 5 out of 5 stars

Karen was patient and great at setting…

Karen was patient and great at setting up my new broadband.

30 January 2026
Unprompted review
Three UK - 3Store Castleford logo

Reply from Three UK - 3Store Castleford

Hi John, it’s wonderful to hear that Karen made the whole setup experience smooth. Enjoy your new connection! -Manavata

Rated 5 out of 5 stars

The staff in the castleford are really…

The staff in the castleford are really helpful. I can't thank Shannon enough. She went above and beyond to help me with customer service. I couldn't have done it without her.

30 January 2026
Unprompted review
Three UK - 3Store Castleford logo

Reply from Three UK - 3Store Castleford

Linda! Thank you for sharing your experience with us. It’s wonderful to hear that the Castleford team made such a positive impression. Shannon’s dedication truly stood out, and we’re delighted her support made things easier for you. We hope to see you again soon! -Afaq

Rated 5 out of 5 stars

I'm really happy with the service

I'm really happy with the service. I love my tablet. Paul and Shannon have been really helpful. They set it up for me and have been giving me lessons on how to use it. I'm really happy

30 January 2026
Unprompted review
Three UK - 3Store Castleford logo

Reply from Three UK - 3Store Castleford

Thanks for sharing this, David 🎉 We’re thrilled to hear that Paul and Shannon made your tablet setup seamless. Wishing you a great day 💙 -Arvind

Rated 5 out of 5 stars

Great serice from Karen

28 January 2026
Unprompted review
Three UK - 3Store Castleford logo

Reply from Three UK - 3Store Castleford

Hi Lynne! We are delighted to hear that Karen was super helpful to you. Moments like these brighten our day. -Afaq

Rated 5 out of 5 stars

Renewing my contract again with three

Renewing my contract again with three, great service all round again from the Castleford store, Paul was marvelous, so helpful and nothing was too much hassle, great knowledge of all the phones, great atmosphere in the shop. Highly recommend a visit.

25 January 2026
Unprompted review
Three UK - 3Store Castleford logo

Reply from Three UK - 3Store Castleford

Wow, Clare! It feels incredible to know Paul at our Castleford store made everything seamless and ensured a smooth experience. Thank you for choosing us and for sharing your feedback. 😊 -Prabhjeet

Rated 5 out of 5 stars

Aya was extremely helpful and offered…

Aya was extremely helpful and offered lots of options.Best experience ever

24 January 2026
Unprompted review
Three UK - 3Store Castleford logo

Reply from Three UK - 3Store Castleford

Hey Adrienne. We’re overjoyed to hear that Aya went the extra mile to walk you through every option and make you feel truly supported. Moments like these brighten our day. ☺️ -Prabhjeet

Rated 5 out of 5 stars

Aya was an angel sold me a magic pro…

Aya was an angel sold me a magic pro with all the gadgets 10/10 deal wirh a trade in and set evertthing up

24 January 2026
Unprompted review
Three UK - 3Store Castleford logo

Reply from Three UK - 3Store Castleford

Shoutout to Aya for making your experience extraordinary, Brenda! 🥳 From helping you find the perfect device to ensuring every detail was flawlessly set up, she truly nailed it. Wishing you a day as wonderful as your feedback made ours! 🎉 -Ashifa

Rated 5 out of 5 stars

Staff were very helpful and…

Staff were very helpful and understanding would recommend to all friends and family

24 January 2026
Unprompted review
Three UK - 3Store Castleford logo

Reply from Three UK - 3Store Castleford

Thank you for the wonderful review, Mrs. Harris! We’re delighted to know our team left such a lasting impression. Your willingness to recommend us to your loved ones is truly the highest compliment ❤️ -Ashifa

Rated 5 out of 5 stars

Aya was amazing saved me 1300 a year…

Aya was amazing saved me 1300 a year impeccable saleswomen

23 January 2026
Unprompted review
Three UK - 3Store Castleford logo

Reply from Three UK - 3Store Castleford

Hey Deborah, that's brilliant! We're super happy to hear that Aya gave you all the support you needed. Thank you for the amazing 5 ⭐ review! -Prabhjeet

Rated 5 out of 5 stars

Shannon and aya helped set up my tablet

Shannon and aya helped set up my tablet. She was so helpful and knowledgeable. I'll be returning amazing duo to deal with

21 January 2026
Unprompted review
Three UK - 3Store Castleford logo

Reply from Three UK - 3Store Castleford

YAY 🎉 Graham, we love hearing this 🌟 It’s great to know Shannon and Aya made your tablet setup effortless and your visit memorable. Wishing you a fantastic day 💙 -Arvind

Rated 5 out of 5 stars

Aya was amazing very informative and…

Aya was amazing very informative and understanding. Thank you aya you have saved me a fortune.

21 January 2026
Unprompted review
Three UK - 3Store Castleford logo

Reply from Three UK - 3Store Castleford

Fantastic stuff, Avril! We’re so glad to hear that Aya was excellent support for you. Thank you for taking the time to leave this 5 star review. 😊 -Kashish

Rated 5 out of 5 stars

Helen was very helpful in removing…

Helen was very helpful in removing viruses from Mt phone

18 January 2026
Unprompted review
Three UK - 3Store Castleford logo

Reply from Three UK - 3Store Castleford

Helen, thank you for sharing such positive feedback. We’re so pleased our team member Helen was able to assist you and that you felt supported. -Shivam

Rated 5 out of 5 stars

Aya was so helpful

Aya was so helpful. She helped set up my wifes phone while I was having mine set up by another advisor. She didnt have to either. It just shows how helpful the staff are at the castleford branch. Thank you

14 January 2026
Unprompted review
Three UK - 3Store Castleford logo

Reply from Three UK - 3Store Castleford

Hi Linda, thank you for sharing your experience. It’s wonderful to hear that our team provided such great support, and we truly appreciate your kind words about Aya. We hope you have a fantastic day! 😊 -Neha

Rated 5 out of 5 stars

Shannon was brilliant

Shannon was brilliant. She helped me move everything over. Id of never been able to do it. Great hair

14 January 2026
Unprompted review
Three UK - 3Store Castleford logo

Reply from Three UK - 3Store Castleford

Absolutely fabulous, Stewart! We’re thrilled to hear Shannon was such a great help. Thank you so much for taking the time to leave us a 5⭐ review! -Veronica

Rated 5 out of 5 stars

Shannan was absolutely amazing she…

Shannan was absolutely amazing she explained everything and made the switch from O2 so easy to 3 she could not have been more helpful

11 January 2026
Unprompted review
Three UK - 3Store Castleford logo

Reply from Three UK - 3Store Castleford

Hey.

Fantastic stuff. We're super glad to hear that! Thanks for taking the time to leave this 5 star review. -Pete

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