Went into store with my partner today and received excellent service from Gio! He was very informative and helpful in making sure we had the beat deal for the best price! He fully explained all the pa... See more
Company replied
Location
Switch location36-44 St David's Way, St David's Centre, CF10 2DP Cardiff, South, GB
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Went into store the other day and had a really good experience from Saira. She went above and beyond to help understand what I wanted and put together the best deal! Do give her a visit if you are goi... See more
Company replied
People like Jack are the reason I still use stores. Made me feel welcomed and valued customer, originally went in to downgrade my sim, Jack went through new features of the newest iPhone and gave me a... See more
Company replied
The staff were all super helpful and knowledgeable. Jack greeted me when i arrived, helped me find what i was looking for and introduced me to an associate who put my sale through quickly and with a s... See more
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Company details
About Three UK - 3Store Cardiff (St David's)
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
36-44 St David's Way, St David's Centre, CF10 2DP, Cardiff, South, United Kingdom
- 02920236862
4.9
Excellent
151 reviews
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A great customer experience with jay…
A great customer experience with jay ,aimee
1 March 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Bhanu, we’re delighted Jay and Aimee created such a positive experience for you. Your words encourage us to keep making every interaction special. -Suhaas
Store staff were really helpful for the…
Store staff were really helpful for the purchase. Especially Jay and Aimee were like go to person answering all my queries thanks to them
1 March 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey.
Super! That's what we like to hear. Thanks for taking the time to leave this review. -Pete
Alex was very helpful and knowledgeable…
Alex was very helpful and knowledgeable and took the time to talk me through the different phone contracts and sim only deals to help find the right contract for me.
1 March 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Wow, Ria! 🎉 That’s fantastic to hear. We’re so glad you felt comfortable with our service from Alex. Thank you for sharing, helping our customers is always our pleasure! 😄 Enjoy your new contract! 🥰 -Kashish
I’m so happy with Gio service
I’m so happy with Gio service. Would genuinely recommend
23 February 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi Assia, we’re absolutely thrilled to hear your visit was such a standout moment. Gio’s incredible dedication clearly left a lasting impression, and we truly appreciate you sharing this fantastic feedback 🌟 -Manavata
Amazing very helpful very satisfied…
Amazing very helpful very satisfied than you Alex best person ever
19 February 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
That’s brilliant, Amo! We’re super happy to hear that Alex gave you all the support you needed. We truly appreciate your feedback! 😊 -Neha
Reply from Three UK - 3Store Cardiff (St David's)
Thank you for the review, Doan! We appreciate you sharing your experience. It’s wonderful to hear that Harrison helped you secure a deal that met your expectations. 🎉 -Neha
Today Gio is our consultant for the…
Today Gio is our consultant for the phone, he is very nice and friendly. We know each and every detail and he helped us a lot.
10 February 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Munmun! Thank you for sharing this. It's great to hear Gio made the experience smooth and delivered such attentive support. Have a wonderful day! -Afaq
Reply from Three UK - 3Store Cardiff (St David's)
Lynsey, it’s wonderful to know everything was handled so quickly and with care. That kind of dedication makes the whole experience smooth and positive, and the support you received truly deserves appreciation. -Manavata
Sam was very helpful and very friendly…
Sam was very helpful and very friendly person. Highly recommend Three Store Cardiff St Davies.
2 February 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey Urszula, we're delighted to hear that your visit with Sam left you feeling happy. Sam's approach clearly made your time in the store a better experience, and your feedback is truly appreciated. -Afaq
Azeem and Saira was really good.
2 February 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi there, glad to hear that Azeem and Saira were able to give you such great support 😊 Thanks for sharing your feedback. -Arvind
Gio was excellent
Gio was outstanding and patient with me as a non technical person. Highest recommendation possible for him.
30 January 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Mark! It’s great to hear that Gio made the experience smooth and easy for you. Your feedback means a lot to us. We hope your day is as awesome as you are! -Afaq
Gio was very helpful and has good…
Gio was very helpful and has good customers service orientation, I definitely recommend him.
26 January 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi Rasheedat. We're delighted to hear that Gio provided all the help and support you needed. Thank you for choosing us and for sharing your feedback. 😊 -Neha
Very useful service from harrison
22 January 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Thank you so much, Ramiz! We’re delighted Harrison’s service was so useful to you. We truly appreciate your feedback. -Suhaas
Excellent upgrading experience at 3 shop Cardiff City
Shaz and Alex gave excellent service across all aspects over 2 visits for upgrading an iPhone Contract, with new handset
Advice was so good that I happily upgraded to a higher level in store.
I also had perfect help with the physical actions needed
Finally, I was given additional accessories at value for many costs.
22 January 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Bravo, Anthony. Shaz and Alex delivered outstanding support during your visits and made the upgrade process seamless. It’s great to hear their guidance helped you choose the right option and everything was set up just the way you needed. We appreciate your kind words. -Afaq
Harrison and Shaz were amazing
Harrison and Shaz were amazing, they gave me a quick and easy deal with no stress or hassle, give these men a pay rise!
22 January 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hi Amna, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Reply from Three UK - 3Store Cardiff (St David's)
That’s amazing, Mia! We’re delighted to hear that Alex delivered such exceptional support. Providing an excellent experience every time is something we truly strive for. -Manavata
Reply from Three UK - 3Store Cardiff (St David's)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
Very good seller
Very good seller. Very patient and answered all our questions.
18 January 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Hey Brice, that’s phenomenal! 🎉 We’re so happy to hear that you had a positive experience. Your feedback means a lot to us. -Suhaas
Reply from Three UK - 3Store Cardiff (St David's)
Rafael, you've made us smile! 😊 Thank you for the amazing 5 ⭐ review. Wishing you a fantastic day! -Afaq
Very helpful people
Very helpful people, they configure the phone and put the case and protector and put it in Spanish, very recommended by me
16 January 2026
Unprompted review
Reply from Three UK - 3Store Cardiff (St David's)
Amazing! Your review is a true celebration moment. We’re delighted to know the team made your experience great. Your feedback is truly appreciated. -Manavata
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