Three UK - 3Store Camberley Reviews 

61
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TrustScore 5 out of 5

4.8

Unit 9 Prince Of Wales Walk, Camberley, GU15 3SJ Surrey, South, GB

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Rated 5 out of 5 stars

Having recently lost my phone while travelling abroad I called into Three Camberley to see if they could get me back up and running. Long story short - the service from Laura and Conor was exceptional... See more

Company replied

Rated 5 out of 5 stars

Excellent quick service and very helpful explained everything very well his name was Ahyan a very good bundle deal which I would never have been able to get doing it myself online. Ahyan is a huge cre... See more

Company replied

Rated 5 out of 5 stars

I entered the Camberley branch on an off chance as Son had run out of data. I was greated by the Manager Sam (sorry if I've got that incorrect) after a shocking experience with the online chat she wa... See more

Company replied

Rated 5 out of 5 stars

Omar has been outstanding extremely helpful & patient (i was flapping re a virus) Would recommend anyone visitung the 3 store in Camberley to speak with him.🙏🏼😊

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Camberley

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 9 Prince Of Wales Walk, Camberley, GU15 3SJ, Surrey, South, United Kingdom

  • 01276462822

4.8

Excellent

TrustScore 5 out of 5

61 reviews

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4.8

All reviews

(61)

33,970 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was served by omar :)

I was served by Omar and Raj. Omar was very knowledgeable and gave me a great deal. While serving me he help and had giving training to Raj, which was nice to see.

18 March 2026
Unprompted review
Three UK - 3Store Camberley logo

Reply from Three UK - 3Store Camberley

Thank you for sharing this, Saba! We’re glad to hear that Omar offered excellent guidance and that Raj was able to learn alongside him. Enjoy the rest of your day! -Afaq

Rated 5 out of 5 stars

Conor and Sam were great help!

3 March 2026
Unprompted review
Three UK - 3Store Camberley logo

Reply from Three UK - 3Store Camberley

Hi Blair. It’s clear Conor and Sam made a real difference by providing the kind of support that leaves a lasting impression. Thank you for sharing this! ☺️ -Prabhjeet

Rated 5 out of 5 stars

Thank you Omar

Omar was really helpful explained everything clearly and made sure I left the store with everything I came in for. Thank you very much!

3 March 2026
Unprompted review
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Reply from Three UK - 3Store Camberley

Hey Ryan, that’s superb! We’re glad that Omar handled everything with ease. Thank you for sharing this wonderful 5⭐ review! -Veronica

Rated 5 out of 5 stars

Nice employee

Nice employee

18 February 2026
Unprompted review
Three UK - 3Store Camberley logo

Reply from Three UK - 3Store Camberley

Thanks for the lovely feedback, Louis! 😊 We’re pleased to hear our employee provided excellent support. 🌟 -Veronica

Rated 5 out of 5 stars

Bee was amazing with us today extremely…

Bee was amazing with us today extremely helpful and informative without over complicating so we could still follow along

7 February 2026
Unprompted review
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Reply from Three UK - 3Store Camberley

Hey Jade, that’s wonderful! We’re so glad Bee made everything seamless for you. Thank you for the amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Lauren was an absolue pleasure

Lauren was an absolue pleasure. She dealt with my phone issues like a pro and left the store a happy customer !!!

27 January 2026
Unprompted review
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Reply from Three UK - 3Store Camberley

Hey Veronique. We're really pleased to hear Lauren was able to step in and get things sorted for you. Thank you for this lovely 5 ⭐ review! -Prabhjeet

Rated 5 out of 5 stars

Friendly face

Friendly face, dealt withLauren, pleasant personality, easy to deal with.

20 January 2026
Unprompted review
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Reply from Three UK - 3Store Camberley

Hi Geoff, thanks for sharing your experience. We’re delighted Lauren provided you with excellent service. -Shivam

Rated 5 out of 5 stars

I’ve had a good customer service and really nice experience visiting three.

I’ve had a good experience with this company so far.Their plans are affordable and easy to manage, and customer service has been helpful when needed. Ahyan, one of the employees he gave all his best and helped us sort out and manage our contracts. It made us really easy and comfortable.

17 January 2026
Unprompted review
Three UK - 3Store Camberley logo

Reply from Three UK - 3Store Camberley

“Thank you for sharing such wonderful feedback 🌟. We’re thrilled your experience has been so smooth, and it’s fantastic to know Ahyan gave his best to make things easy and comfortable for you 🌈. He made your visit truly unforgettable, all celebrated with a brilliant 5 ⭐ -Ashifa

Rated 5 out of 5 stars

Excellent service

Excellent service

All explained

9 January 2026
Unprompted review
Three UK - 3Store Camberley logo

Reply from Three UK - 3Store Camberley

Hey Theresa, that’s brilliant! We’re so glad that everything went smoothly for you. Thanks for the amazing 5⭐ review! -Veronica

Rated 5 out of 5 stars

Efficient straightforward and friendly…

Efficient straightforward and friendly service

30 December 2025
Unprompted review
Three UK - 3Store Camberley logo

Reply from Three UK - 3Store Camberley

Hello Claire, we appreciate your 5 ⭐ review. It’s wonderful to know you had a great experience. Wishing you an amazing New Year ✨ -Arvind

Rated 5 out of 5 stars

Dan was so helpful

Dan was so helpful, he didn’t judge he simply helped me sort out everything so smoothly.

22 December 2025
Unprompted review
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Reply from Three UK - 3Store Camberley

Thanks for your 5 ⭐ review, Gurung, and it's lovely to hear that you enjoyed great customer service from Dan. We appreciate you taking the time to share this with us 🎊. -Michael

Rated 5 out of 5 stars

Excellent easy service

Very easy to sort new phone, Lauren and Sam we’re particularly helpful

19 December 2025
Unprompted review
Three UK - 3Store Camberley logo

Reply from Three UK - 3Store Camberley

Hello there.

That's amazing. We're glad to hear they were so helpful. Thanks for the feedback. -Pete

Rated 5 out of 5 stars

Customer services was great talking…

Customer services was great talking with agent was very informative and reliable she explains throughly and was very nice 😊

13 December 2025
Unprompted review
Three UK - 3Store Camberley logo

Reply from Three UK - 3Store Camberley

Glad to hear it, Natasia! Thanks for taking the time to share your positive experience in one of our stores 😊 -Jade

Rated 5 out of 5 stars

Dan the assistant manager was very…

Dan the assistant manager was very helpful friendly 😊 best threee store in uk i vist

24 November 2025
Unprompted review
Three UK - 3Store Camberley logo

Reply from Three UK - 3Store Camberley

Thanks for your feedback, Mamta, and it's lovely to hear that you enjoyed great customer service from Dan during your store visit. We appreciate you taking the time to share this with us. -Michael

Rated 5 out of 5 stars

Beenish was super helpful and…

Beenish was super helpful and informative during my consultation, she helped me choose the right device for me and gave me detailed comparisons between handsets 😊

15 November 2025
Unprompted review
Three UK - 3Store Camberley logo

Reply from Three UK - 3Store Camberley

Hi there.

Awesome stuff. Thanks for the 5 stars. -Pete

Rated 5 out of 5 stars

The Only Phone Store Worth Visiting in Camberley

We were visiting the area and noticed a Three store in Camberley. From the moment we walked in, we were greeted with a warm smile from Sam, the Store Manager, and assisted almost immediately by Beenish.

What started as a casual, unplanned visit and a general enquiry turned into two purchases purely because of the exceptional service we received. The atmosphere was calm, friendly, and completely free of any pressure. Beenish took the time to understand what we needed. She had already reviewed our existing plans before making recommendations, which saved us from answering the usual round of questions. She presented our options clearly and honestly. If I wanted to save a few pounds by choosing less data, I could. It was refreshing to experience such genuine, customer focused service.

The experience was so positive that we made an 80 mile round trip back to the Camberley store to complete our purchase.

I’ve renewed my contract online for several years but I should have walked into a Three store years ago. Sam and Beenish are a credit to the Three brand, and I would wholeheartedly recommend visiting the Camberley branch if you are considering a new phone or contract. Speak to Beenish or Sam, you will not be disappointed.

8 November 2025
Unprompted review
Three UK - 3Store Camberley logo

Reply from Three UK - 3Store Camberley

Wow, Chantelle, thank you so much for taking the time to write such a comprehensive, glowing review. We are overjoyed by your experience in store with Sam and Beenish, that they made you feel welcome and comfortable and were able to suggest better contracts for you. It means a lot to us that you had a brilliant time and that you've shared that experience :) -Scott

Rated 5 out of 5 stars

Sam from Camberley branch was very…

Sam from Camberley branch was very helpfull in finding the right package for me and my daughter very nice …:)

5 November 2025
Unprompted review
Three UK - 3Store Camberley logo

Reply from Three UK - 3Store Camberley

Hi Lee, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John

Rated 5 out of 5 stars

Omar is a Lovely young man

Omar lovely young man, really helpful.. made my experience very easy and smooth. :)

5 November 2025
Unprompted review
Three UK - 3Store Camberley logo

Reply from Three UK - 3Store Camberley

That's what we like to hear, Tony. We really appreciate you letting us know :) -Scott

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