David, Customer Representative at Brixton centre has been phenomenal. Not only he helped me purchase a new device but also stayed with me throughout the call to help me cancel the current subscripti... See more
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David was great! Really knowledgeable and helpful and genuinely brightened my day in a way I do not generally expect when going to pick up a broadband router? Can't recommend highly enough
Company replied
Outstanding experience with Prince in providing the right advice which is both practical and cost-effective! And to David too for being so obliging in providing me with the correct device needed... See more
Company replied
Very helpful very understanding , and made the experience really engaging and funny. Seems really intelligent too! He should get a pay rise ^ customer advisor David
Company replied
Company details
About Three UK - 3Store Brixton
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
419 Brixton Road, Brixton, SW9 8HE, London, London, United Kingdom
- 2072742710
4.9
Excellent
221 reviews
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Reply from Three UK - 3Store Brixton
Love the energy and feedback, Nwanneamaka! David is truly our champ. See you soon! 😉 — Three Social Media Team
Thanks David!
David was great! Really knowledgeable and helpful and genuinely brightened my day in a way I do not generally expect when going to pick up a broadband router? Can't recommend highly enough
24 August 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Hi there, thank you for taking the time to share your feedback. David’s expertise and welcoming approach clearly made your broadband collection stand out, and we’re pleased to know your visit left such a positive impression. — Three Social Media Team
David was very helpful and patient…
David was very helpful and patient with our issue with the SIM cards, helped us in the bestest way.
24 August 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Hi Ruth,
Thank you for taking the time to leave a review. We're delighted to hear that David provided such patient and attentive support with your SIM card issue. It's wonderful to know he helped find the right solution for you.
– Three Social Media Team
Very helpful very understanding
Very helpful very understanding , and made the experience really engaging and funny. Seems really intelligent too! He should get a pay rise
^ customer advisor David
24 August 2026
Unprompted review
Reply from Three UK - 3Store Brixton
We’re thrilled to hear this! 🌼 David will be delighted to know he made your experience shine. Thanks for letting us know, it truly means a lot to us, Beck! 🥰 — Three Social Media Team
David
David, Customer Representative at Brixton centre has been phenomenal. Not only he helped me purchase a new device but also stayed with me throughout the call to help me cancel the current subscription. He offered me decent deal given I have been with Three for over a year.
Really polite, people person and genuine interest to help. Best wishes,
Bhuvnesh
24 August 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Hi there, we’re delighted to hear how David supported you with your device upgrade and account changes. His attentive approach helped create a positive experience, and we appreciate you sharing your feedback after being with us for over a year. — Three Social Media Team
Reply from Three UK - 3Store Brixton
Aw, we’re so glad our team gave you the best support, Sharifa! Big thanks from our side. 😄— Three Social Media Team
Shez ASM helped me clean my phone and…
Shez ASM helped me clean my phone and made virua free again.
Thank You
24 August 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Thanks a ton for this review, Mendoza! We absolutely love hearing this. Hope you have a wonderful day! 😊 - Three Social Media Team
Naomi was super knowledgable
Naomi was super knowledgable, helpful, and efficient.
23 August 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Hi Andy, your words truly spotlight Naomi's expertise ✨ Recognition like this means so much and we're delighted you've taken the time to share it with us 💙
- Three Social Media Team
Taina did so well with the advice and…
Taina did so well with the advice and communication.
20 August 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Hi there, thank you so much for the ⭐⭐⭐⭐⭐ review! We’re delighted Taina turned your visit into such a fabulous, friendly experience with her standout support. Have a wonderful day ahead! ☺️ — Three Social Media Team
I’d like to leave a special thank you…
I’d like to leave a special thank you to Javarne for the exceptional service I received when I visited the Brixton store. He was attentive, professional and dealt with my query promptly, while remaining helpful, informative, patient and kind throughout.
I’m especially grateful for the compassion and understanding he showed during what has been a difficult time for me. His approach made the experience so much easier, and I truly appreciated the level of care he provided. Excellent customer service,thank you, Javarne!
11 August 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Hi Lorraine, we’re really glad to hear how well you were looked after. Javarne’s patience, care and professionalism clearly made a difficult moment feel lighter, and that’s exactly the experience we want every visitor to have, he’ll be thrilled to know the impact he made. - Three Social Media Team
David was so helpful and got us sorted…
David was so helpful and got us sorted with home broadband thank you so much.
10 August 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Hi Karl, good to know your home broadband is now set up, with David’s support helping things run smoothly. We’re glad everything was sorted for you. — Three Social Media Team
Outstanding experience with Prince in…
Outstanding experience with Prince in providing the right advice which is both practical and cost-effective!
And to David too for being so obliging in providing me with the correct device needed to change SIM cards.
Thank you to both!
8 August 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Hi Daniel, it’s great to hear Prince and David made your visit easy. Thank you for sharing your experience. – Three Social Media Team
Just shop online and opt for delivery
Shop online and opt for delivery! They are more helpful Store made it incredibly difficult to pick up an order of a WiFi box. Put my details in three times even though I had already done the full process online. They also put me another credit check which I didn’t need but said I had to have one to pick up the order which I knew wasn’t right. Eventually managed to get my order
5 August 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Lily, thank you for sharing your experience. We appreciate you highlighting what happened during the collection, and it’s good to hear you were able to receive your order in the end, If you need support, you can reach our Customer Support team through https://bit.ly/3C43TKN, or by calling 333 from a Three phone, 0333 338 1001 from any other line, or +44 7782 333 333 from abroad. They’re available Monday to Friday 8am to 8pm and weekends 9am to 6pm.
Very helpful assistant manager
Very helpful assistant manager, made the process very simple
2 August 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Hey Zoe, we’re so glad you’re happy with our service from the manager, thank you so much for the ⭐⭐⭐⭐⭐ review! — Three Social Media Team
Jasmine was AMAZING
Jasmine was AMAZING. She was very professional, listened to my query and gave a more than satisfactory service. I was extremely pleased. She checked my needs for roaming through the travels I have and matched it with additional services that you provide. Excellent customer service
David was also of a great support and provided a great support to Jasmine.
1 August 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Hi Willy, thanks for the fantastic 5⭐ review. We’re thrilled to know that Jasmine and David offered expert guidance and helped you find the right roaming setup, ensuring your travel needs were fully covered.
– Three Social Media Team
Taye was very patient and helpful and friendly
Taye was very patient and helpful
31 July 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Amazing, Josephine. We're delighted to hear Taye gave you such outstanding support. Thank you for recommending us so highly! 😇 - Three Social Media Team
fantastic experience i was attended to…
fantastic experience i was attended to by Paulo and solve everything for me . so easy to upgrade with great phone at cheapest rate . he handle the issue professionally
25 July 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Hi Oluwatoyin, thanks for the fantastic feedback. We’re delighted to know that Paulo provided expert support, handled everything efficiently, and helped you upgrade to a great device at an ideal price without any hassle.
— Three Social Media Team
Rendyl has been very helpful!
22 July 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Hi Fola, we’re glad Rendyl made your experience smooth and helpful. - Three Social Media Team
Paulo was amazing
Paulo was amazing! Patient and incredibly friendly, truly a great advisor! Give this man a raise!
17 July 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Hi Leonardo, thank you for the outstanding 5⭐ shout out. We’re glad to hear Paulo delivered top tier assistance with a calm, positive approach, creating a seamless experience for you.
Three Social Media Team
Rendyl was extremely extremely friendly…
Rendyl was extremely extremely friendly and helpful, patient and caring
5 star service
11 July 2026
Unprompted review
Reply from Three UK - 3Store Brixton
Hey Monica, thank you for the ⭐⭐⭐⭐⭐ review. We’re delighted to hear Rendyl offered such thoughtful support and made your experience genuinely uplifting.
Three Social Media Team
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