I needed a Standard SIM card to replace a Nano Sim as I had changed my device. I called into my local 3 store in Boston and was helped by Saif who noticed I was out of contract and upgraded my contrac... See more
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Had some issues with connecting my new sim to the Internet. I tried to resolve with Three customer services to no avail. Came here and Saif and Aaron were extremely helpful and got me sorted. Lovely f... See more
Company replied
Simon was very helpful in sorting out all my issues very happy with his. Service
Company replied
Saif went above and beyond to make sure i was connected to the internet. I even brought my printer and laptop to connect and after a short while we eventually got there in the end
Company replied
Company details
About Three UK - 3Store Boston
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
2 Market Place, PE21 6EE, Boston, Midlands, United Kingdom
- 01205317985
4.8
Excellent
59 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Simon was very helpful in sorting out…
Simon was very helpful in sorting out all my issues very happy with his. Service
8 July 2026
Unprompted review
Reply from Three UK - 3Store Boston
Thank you, Sam! We're delighted to hear Simon provided the support you needed and made your visit a positive one. Your kind words mean a great deal. 😇 - Three Social Media Team
Reply from Three UK - 3Store Boston
Thank you, Carol! We're glad our staff made your experience excellent. We truly appreciate your support. 😊 - Three Social Media Team
Mariana was super helpful with getting…
Mariana was super helpful with getting me a new phone
17 June 2026
Unprompted review
Reply from Three UK - 3Store Boston
Boom 💥 Ronald, we're glad Mariana and our team provided such stellar support to secure your new device 🚀 -Arvind
Good service
Good service. Really friendly. Happy that I came. Simon was very helpful.
11 June 2026
Unprompted review
Reply from Three UK - 3Store Boston
Hi Zanel, it is wonderful to hear that your recent visit went so smoothly and comfortably. We always aim to provide a welcoming atmosphere, and we are incredibly glad Simon could step in to guide you through everything and make your day brighter. -Shivam
Reply from Three UK - 3Store Boston
That's impressive, Antoinette. We're super happy to hear that Simon gave you all the support you needed. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
Amazing service as always from Simon …
Amazing service as always from Simon fixed my issues and got me a better deal on my sim card
11 June 2026
Unprompted review
Reply from Three UK - 3Store Boston
Hi Dorothy, lovely to know Simon continues to make a positive difference, ensuring everything was put right while helping you find an option that worked better for you. -Kishan
Amazingly fix my issue straight away
3 June 2026
Unprompted review
Reply from Three UK - 3Store Boston
Thank you, Valentin. 💛 It’s wonderful to hear your issue was resolved so quickly. We really appreciate your feedback. -Ayesha
Saif in store was outstanding and set…
Saif in store was outstanding and set everything up. Incredible work
3 June 2026
Unprompted review
Reply from Three UK - 3Store Boston
That's fantastic, Tracee! It feels amazing to know Saif was able to sort everything and make the experience smooth. Thank you for taking the time to leave an incredible 5⭐ review! -Neha
Staff have always been very helpful,and…
Staff have always been very helpful,and nothing is too much trouble for them.
2 June 2026
Unprompted review
Reply from Three UK - 3Store Boston
Hey Sally! Thank you for your feedback. We’re glad our team was able to help, and we’re always here whenever you need us. ☺️ — VodafoneThree Social Media Team
Top sevice as always from simon
2 June 2026
Unprompted review
Reply from Three UK - 3Store Boston
Hey John! Thank you for your feedback. We’re glad Simon was able to help, and we’re always here whenever you need us. ☺️ — VodafoneThree Social Media Team
Friendly
Friendly, helpful staff. Always on hand to help and give advice.
26 May 2026
Unprompted review
Reply from Three UK - 3Store Boston
Hi Steve, we really appreciate the ⭐⭐⭐⭐⭐ rating! It’s great to know our staff were welcoming, supportive, and there whenever you needed guidance 😊. Thanks for sharing your experience 🙌🌟 -Ayesha
Reply from Three UK - 3Store Boston
Hey, there! 🎊 Great to hear. Hats off to Arron for making the experience epic. Your feedback means a lot to us! -Neha
I needed a Standard SIM card to replace…
I needed a Standard SIM card to replace a Nano Sim as I had changed my device. I called into my local 3 store in Boston and was helped by Saif who noticed I was out of contract and upgraded my contract and supplied the Sim Card I needed immediately. I could not have asked for better service. I’ve been with 3 (Boston) for several years and have alway received knowledgeable advice and friendly service. Wouldn’t think of going anywhere else. Thankyou Saif.
12 May 2026
Unprompted review
Reply from Three UK - 3Store Boston
We appreciate your loyalty over the years, Philip. Saif was happy to help and make everything straightforward for you. It’s wonderful to know our service met your expectations. Wishing you a lovely day 🤗 -Ayesha
5 star review for Simon!!
5 star review for Simon!!! Really helpfull and he knows how to help people! Thank you,Simon!
9 May 2026
Unprompted review
Reply from Three UK - 3Store Boston
Thank you, Ilia. It’s awesome to hear that Simon hit the mark for you. Thanks for this amazing 5 ⭐ review. -Prabhjeet
Mariana was very helpful with giving me…
Mariana was very helpful with giving me what I needed
25 April 2026
Unprompted review
Reply from Three UK - 3Store Boston
Hi Rosita, love hearing this! Amazing to know Mariana was super helpful and got you exactly what you needed 🙌 -Ayesha
I'm very happy with service I received…
I'm very happy with service I received today. Simon was very helpful and understanding. Every question and problem was sorted by the highest standarts.
14 April 2026
Unprompted review
Reply from Three UK - 3Store Boston
That’s wonderful! We’re happy Simon was able to provide such excellent support. 😊 -Veronica
Very happy with the help
14 April 2026
Unprompted review
Reply from Three UK - 3Store Boston
Hi Zdravka! It is wonderful that you enjoyed such a top experience. We are thrilled our team could give you the great support you were looking for! ✨ -Kishan
Was very happy with the help I got…
Was very happy with the help I got today from Simon
13 April 2026
Unprompted review
Reply from Three UK - 3Store Boston
Hi Tatiana, we love hearing feedback like this! 😊 It's wonderful to know Simon made your experience smooth and helpful. Thank you so much for sharing your thoughts -Samad
Mariana very helpful with my bill
11 April 2026
Unprompted review
Reply from Three UK - 3Store Boston
Hey Yanek! We're glad Mariana got everything sorted perfectly for you. 🙌✨ Outstanding service all the way, we’re so glad you felt supported! See ya soon 🚀 -Kashish
Nice staff
Nice staff, was served by Saif, happy with service. thank you guys you making a good atmosphere.
7 April 2026
Unprompted review
Reply from Three UK - 3Store Boston
Hi there! We love hearing this. Delivering brilliant service and joyful moments is what drives us every day, and we’re glad Saif brought it to life so beautifully. Thank you for sharing your experience! -Ashifa
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