Excellence at its best during my visit to the store. I no longer will call switch boards if I have an issue with my accounts. Young lady called Thamina was really helpful, professional, kind and patie... See more
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See what reviewers are saying
Here is my personal experience over the last 8 months with my broadband connection using an indoor router: it has been terrible. I don't know if Three oversells its connection, but the bandwidth drop... See more
Company replied
I went into store for a new handset deal as I already had sim only, Ibrar was a really great help, he understood my budget and showed me options and found me something exactly what I wanted. He was th... See more
Company replied
Friendly and helpful member of staff helped me find the best mobile broadband setup for my needs. Ended up with a better plan than I would have if I’d went via the online store & coverage checker so v... See more
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Company details
About Three UK - 3Store Birmingham (High Str)
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
38 High Street, B4 7SF, Birmingham, South, United Kingdom
- 01216656896
4.8
Excellent
88 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Ibrar was really helpful and I loved my…
Ibrar was really helpful and I loved my experience
22 January 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Lovely, Gideon! Ibrar is truly exceptional, and hearing you rate us a perfect 5/5 really makes our day. ☺️ -Kashish
Got my iPhone 17pro from three and the…
Got my iPhone 17pro from three and the staff was amazing . Helped me with the right purchase and the best plan . A five star for this staff named Ibrar .
19 January 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Thank you for your 5 ⭐ review, Peace, and it's lovely to hear that you enjoyed great customer service during your iPhone 17 Pro purchase. We're pleased to learn that you're happy with the experience, and appreciate you taking the time to share this with us 🎊. -Michael
Aneez was really helpful :) everything…
Aneez was really helpful :) everything I had a issue was solved clearly and smoothly thank you :)
11 January 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hey.
Thanks! Your review is really appreciated. -Pete
Polite efficient warm and friendly I…
Polite efficient warm and friendly I am happy with the service I received today. By Aneez malik
8 January 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hey Yvonne, that’s wonderful! We’re thrilled that Aneez made everything seamless for you. Thank you for the amazing 5⭐ review! -Veronica
Reply from Three UK - 3Store Birmingham (High Str)
Hey Saqlain, that’s impressive! We’re so glad to hear Aneez helped you have such a positive experience. Thank you for sharing this amazing 5⭐ review! -Veronica
I was assisted by Aneez
I was assisted by Aneez
He was extremely helpful and efficient
My work got done very quickly
He was friendly as well
6 January 2026
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hey Aditi, that’s brilliant! We’re so happy to hear Aneez was able to help out and make the whole experience smooth. Thank you for taking the time to leave an incredible 5 ⭐ review! -Prabhjeet
I had a good experience upgrading my…
I had a good experience upgrading my phone. Umair was very helpful explaining all that I needed to know so it was a seamless process overall.
20 December 2025
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Perfect experience
Perfect experience. Perfectly dealt by ibrar brother.
18 December 2025
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hey Muhammad, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Ibrar was great like last year
Ibrar was great like last year, hi give me again a new phone easy and fast. Thank you so much for your patience and your service
17 December 2025
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hey Victoria, this is what we love to hear! We’re so happy this is the service you received again from Ibrar. We’ll certainly be passing your feedback on. -John
Today was amazing at three company…great experience with Jayden
Today was amazing at three company Birmingham High Street Jayden assisted me patiently, carefully and politely to set up and activate my broadband and e-sim it was a smooth transition thank you very much Jayden.
16 December 2025
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hi Vivien, we’re so happy to see this has been your experience, we’ll certainly pass your feedback on! -John
Farra was amazing
Farra was very patient, helped me with all my queries and was very informative. She provided excellent service and was very welcoming. Great sales advisor!
Amazing service provided
5 December 2025
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
My experience with jas was wonderful…
My experience with jas was wonderful and her serive was brilliant.
5 December 2025
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
We're happy to hear Jas was wonderful, Robin :) Thank you for a great review -Scott
Great experience and really helpful…
Great experience and really helpful from Ibrar!
1 December 2025
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
The guy name is Jayden was a very…
The guy name is Jayden was a very professional with his attitude attending to me.
He was very patient and kind all through the transition.
He
28 November 2025
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
That's terrific, Ms Adaeze :) We're happy to hear that you found Jayden to be pleasant and attentive throughout your discussion. Thank you for a 5 star review -Scott
The staff was extremely helpful
The staff was extremely helpful. I am very happy with the service provided.
27 November 2025
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Hi Mansi, this is what we love hearing from our customers! We’ll certainly pass your feedback on! -John
Jas 3
Jas, from three High street, Brum
Thank you for your excellent customer service and facilitating my eas transition from O2 to 3.
20 November 2025
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Thanks for taking the time to leave a 5* review. We're glad to hear you've had a great experience -Maxine
We are really happy because ibrar help…
We are really happy because ibrar help us to buy new phone and apple watch
16 November 2025
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Thanks for your feedback, Jaskirat, and it's lovely to hear that you enjoyed great customer service during your new phone and watch purchases. We appreciate you taking the time to share this with us. -Michael
Reply from Three UK - 3Store Birmingham (High Str)
Hi there.
Awesome stuff. Thanks for the 5 stars. -Pete
Ibrar did a fantastic job and was…
Ibrar did a fantastic job and was excellent with his customer service. Top bloke!
14 November 2025
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Awesome, Matt! We agree :) Thank you for a great review -Scott
Ibrar was very helpful and listened to…
Ibrar was very helpful and listened to me and as very kind he give me good deal
13 November 2025
Unprompted review
Reply from Three UK - 3Store Birmingham (High Str)
Thanks for this fantastic 5⭐ review, Sonali. We appreciate you taking the time to send this over! Well done Ibrar 🎉 -Jade
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