Farah helped me in finding the best device and the airtime plan I wanted. She’s so supportive and kind. Her knowledge on the contract terms and about the devices helped me find solutions for my questi... See more
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Had a very good experience in the 3 store today, Aidan took special care helping me with fixing a virus on my phone due to me downloading the wrong apps! Silly me! He then sorted me out my sim contrac... See more
Company replied
Gave me great details on each phone and was patient with me whilst I chose my new phone I didn't feel rushed which was nice and refreshing
Company replied
Wow! As always amazing experience in the Barnstaple store especially from Leah and Aidan. I renew my contract with them every time because the service is always outstanding and they always find me gre... See more
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Company details
About Three UK - 3Store Barnstaple
Written by the company
Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network.
Three’s 4G network covers 99% of the UK outdoor population.
Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.
Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.
Better connectivity, every day for every customer
Written by the company
- On the UK’s Fastest 5G Network
- “As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer
Contact info
Unit 31, Greens Lane SC, EX31 1UJ, Barnstaple, South, United Kingdom
- 01271375493
4.7
Excellent
55 reviews
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Superb Service
Their customer service is superb! All staff everytime i go there are welcoming and polite!
10 July 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hi Mico. It is excellent to know that your visits are consistently met with such professional and accommodating care. Thank you for highlighting the high standard of service provided by the retail crew.— Three Social Media Team
Reply from Three UK - 3Store Barnstaple
Lovely feedback, Sen 🌟 We’re delighted everything went smoothly for you 🙌💙-Three Social Media Team
GREAT EXPERIANCE FROM HARROW TEAM
10 July 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hey Kudzai, thank you for the 5⭐ review! We're thrilled to hear our Harrow team made your experience seamless.-Three Social Media Team
Farah helped me in finding the best device
Farah helped me in finding the best device and the airtime plan I wanted. She’s so supportive and kind. Her knowledge on the contract terms and about the devices helped me find solutions for my question. She helped me and answered all my questions with patience. Thank you Farah :)
10 July 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hi Krithika. It is lovely to read your feedback about Farah and how her expertise and supportive approach helped you secure the perfect package.— Three Social Media Team
Fantastic Staff
5 July 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
This made our day ✨ Gabi. We’re thrilled the team delivered such top‑tier support 🌟
- Three Social Media Team
Gave me great details on each phone and…
Gave me great details on each phone and was patient with me whilst I chose my new phone I didn't feel rushed which was nice and refreshing
4 July 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hi Susan, thank you for leaving such a lovely 5 star review. We’re delighted to hear you received clear guidance and felt completely at ease while choosing your new device.-Three Social Media Team
Absolutely great service
Absolutely great service, really happy with, Ahmed is really helpful, thanks for a customer service,
3 July 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hello Hansamala, it is incredible to hear that Ahmed provided top-tier assistance during your interaction and that you walked away completely satisfied with the support received. — Three Social Media Team
The lad in there was really helpful…
The lad in there was really helpful explaining everything about my contract and even did my transfer for me which was a massive help
3 July 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hi Carla, thank you for sharing your experience. It’s great to know the team provided clear guidance and helped you complete your transfer smoothly.
– Three Social Media Team
Be careful…
Just found out the new phone I had from this store in 2025 also came with another sim/number which I am paying for and never asked for.
I already had a number/sim and didn't ask for or require another one.
This has happened twice with this store.
Not sure if they are blinding people with information overload during sales to bump up their sales figures but be very careful with this store.
Not to be trusted and now 3 will lose 2 accounts soon.
Edit: Three weren't interested when I spoke to them about this online so ignore the offer of help underneath.
30 June 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hi Mather. We're really sorry to hear about your experience. We never want you to feel misled or signed up for something you didn’t ask for. We’d like to look into what happened with your account and make things right. Please get in touch with our team so we can review the extra SIM and any charges. You can reach our chat support team via https://bit.ly/3C43TKN. Our team is available Monday to Friday from 8am to 10pm, and on weekends, from 9am to 8pm. - Three Social Media Team
Great!
Had a very good experience in the 3 store today, Aidan took special care helping me with fixing a virus on my phone due to me downloading the wrong apps! Silly me! He then sorted me out my sim contract and saved me some money! I hope three are glad to have someone like Aidan who helped and took his time to help an old biddy like me! Very good laugh and very helpful.
29 June 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hi Susan! We’re delighted Aidan was able to clear the virus and help you save on your SIM. It’s lovely to hear how much his patience and humour brightened your visit.
— Three Social Media Team
Aidan was amazing
Aidan was amazing found a great deal. Had an issue so had to wait to be accepted. The team quickly fixed it and then we got my new phone.
30 June 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Thanks for the feedback, Lauren! It’s great to hear Aidan found you a brilliant offer, and we’re glad the team got everything sorted so you could walk away with your new device. 🙌 – Three Social Media Team
Wow amazing service
Wow! As always amazing experience in the Barnstaple store especially from Leah and Aidan. I renew my contract with them every time because the service is always outstanding and they always find me great deals.
15 June 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hi Bob 😊.
Leah and Aidan sound absolutely brilliant and it’s lovely to hear how they make every visit feel easy and welcoming. Their effort clearly keeps you coming back and that says a lot about the service they give. Thanks for sharing such a warm and positive moment with us.🥰 -Kashish
Amazing experience in the store today
Amazing experience in the store today. Both Leah and Aidan are always a great laugh and nothing is ever too much trouble.
22 June 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
That’s brilliant, Mitchell 🌟 it is fantastic that Leah and Aidan consistently deliver such high‑spirited energy and handle every single request with absolute ease 🚀 -Arvind
Great service In the Barnstaple store…
Great service In the Barnstaple store from Leah and Aidan. Very friendly and knowledgeable.
22 June 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
That’s impressive, Anette 🎯 it is wonderful that Leah and Aidan at our Barnstaple store shared such warm care and expert knowledge to deliver top‑tier service 🌸 -Arvind
Reply from Three UK - 3Store Barnstaple
Hi Dave, it is wonderful to hear that our store crew looked after you so well during your recent visit. We are incredibly glad James could step in with such a supportive approach to ensure your experience was a complete success. -Shivam
Amazing service today from Leah
Amazing service today from Leah. Very friendly and efficient.
6 June 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Hey Rich! 🎊 That’s amazing to hear! Big kudos to Leah for making your experience truly special. Your feedback means a lot to us. 😊 -Prabhjeet
Very pleasant people to speak to
Very pleasant people to speak to. Amazingly helpful. If you need anything they’ll do there level best to do everything to help
23 May 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Thanks for sharing, 🎉 Robert! Our team clearly worked some magic, and hearing that you gave us a perfect 5/5 truly makes our day. 🥰 -Kashish
Reply from Three UK - 3Store Barnstaple
Hey there, you’ve just made our day! 🎉 We’re so glad to hear your experience with Jordan was remarkable. Wishing you a great day. -Neha
Reply from Three UK - 3Store Barnstaple
Thank you so much for sharing this wonderful feedback, Tony! It’s great to hear that our team took such thoughtful care and made sure everything was clearly explained. -Afaq
Staff was top notch felt very well…
Staff was top notch felt very well looked after and very helpful and professional especially the staff member Yasmin cook definitely will recommend to others
6 May 2026
Unprompted review
Reply from Three UK - 3Store Barnstaple
Thank you for the lovely review! We’re delighted Yasmin looked after you so well. Your recommendation means a lot to us. -Ayesha
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