Three UK - 3Store Barking Reviews 

102
TrustScore 5 out of 5

4.8

Unit 15 Vicarage Fields Shopping Centre, Ripple Road, IG11 8DG Barking, London, GB


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Rated 5 out of 5 stars

Hello, I'd really like to share my positive experience with Three Barking. This isn't my first time here, and I'd like to point out that the staff and service are excellent and impeccable. They're alw... See more

Company replied

Rated 5 out of 5 stars

Sabeya and Faruq were a delight, I love in Aberdeen, (born and raised in Barking) and make sure I always come home when needing a new phone for myself or my family

Company replied

Rated 5 out of 5 stars

Shaz was really excellent! She was patient, explained to me everything I needed to know. I really enjoyed my experience with Three Barking Vicarage Field Shopping.

Company replied

Rated 5 out of 5 stars

I would like to give very positive feedback for Nabs, the customer representative at the Three Network store in Barking, Vicarage Shopping Mall. Nabs was extremely helpful, patient, and professional t... See more

Company replied


Company details

  1. Electronics & Technology

About Three UK - 3Store Barking

Written by the company

Three is a connectivity company that started life in 2003. Today, Three has over 9.5 million customers and the UK’s Fastest 5G Network. Three’s 4G network covers 99% of the UK outdoor population.

Awards: Three was voted the Uswitch Best Network for Data 2022, and the UK’s Fastest 5G Network 2022 in the Ookla™ speedtest awards. Three UK is part of the CK Hutchison Holdings Ltd group of companies which has mobile operations in 11 countries.

Got questions about your device or our network? Learn, collaborate and support others by joining the Three Community.

Better connectivity, every day for every customer

Written by the company

On the UK’s Fastest 5G Network
“As a major part of the UK’s critical infrastructure, we take our role within corporate social responsibility very seriously. Whether we’re supporting the communities that need it most. Or nurturing a culture of belonging and respect for our diverse people. Every step we take as a business needs to have meaningful impact on our people and our society. We’re here to provide connectivity every day for every customer. But we’re also incredibly proud of the charitable partnerships and campaigns we’ve formed – particularly with Samaritans. These are having a positive impact on our wider communities and the lives of our customers. Because every aspect of life needs a big network.” Robert Finnegan, Chief Executive Officer

Contact info

  • Unit 15 Vicarage Fields Shopping Centre, Ripple Road, IG11 8DG, Barking, London, United Kingdom

  • 02085945783

4.8

Excellent

TrustScore 5 out of 5

102 reviews

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4.8

All reviews

(102)

30,387 reviews in the last 12 months

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Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with this provider. While travelling in Europe, I purchased a roaming pass expecting to be able to use my phone as advertised. The company charged me for the pass, but it never worked during my trip. I contacted customer service for assistance, but the issue was not resolved, and I felt that my concerns were not taken seriously. Overall, I paid for a service that I couldn’t use, which was extremely frustrating. Based on my experience, I would not recommend this provider unless they improve both the reliability of their roaming service and their customer support.

21 July 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Hi Zhansaya, we’re sorry to hear about the trouble you faced while travelling. We’d like to understand what happened and look into this further. Please reach out to us here: https://bit.ly/3C43TKN so we can review the details with you. We're available Monday to Friday from 8am to 10pm and on weekends from 9am to 8pm.

Rated 5 out of 5 stars

Very good service

11 July 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Hey Ivonilda, that’s awesome! We’re so glad everything went smoothly for you. Thanks for the amazing 5⭐ review!
Three Social Media Team

Rated 5 out of 5 stars

Excellent work

Excellent work

11 July 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Hey Carla, thank you for your lovely rating. We’re so glad you had such a great experience with us! ☺️
Three Social Media Team

Rated 5 out of 5 stars

Very good :)

Very good :)

11 July 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Oh wow, Camila! That’s what we call fantastic service. We truly appreciate you sharing this with us! ☺️
Three Social Media Team

Rated 5 out of 5 stars

I need an urgent help about the data…

I need an urgent help about the data pack. Ogo helped me alot and he is very kind and helpul . Really thankful to him.

6 July 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Hi Haris 😊
We appreciate you sharing this.
Great to hear Ogo made things easy for you.
Hope your day continues to go well.
— Three Social Media Team

Rated 5 out of 5 stars

Sabeya and Faruq were a delight

Sabeya and Faruq were a delight, I love in Aberdeen, (born and raised in Barking) and make sure I always come home when needing a new phone for myself or my family

24 June 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Hello Rivers! We’re happy to hear that you had a great experience with us. Thank you so much for the 5⭐ review! We’re always happy to help. - Three Social Media Team

Rated 5 out of 5 stars

The customer service assistant Shaz and…

The customer service assistant Shaz and Trainee manager are so professional, they solve the queries i came with and Shaz made me aware of the benefits I have as 3G customer and I was able to get the benefits, they are very professional and friendly.

12 June 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Hi there 😊
Thanks so much for sharing your experience!
Great to hear Shaz and the trainee manager got everything sorted and helped you unlock those benefits.
Friendly, professional service all the way, we appreciate you! 🌟 -Ayesha

Rated 5 out of 5 stars

The lady was so helpful

The lady was so helpful. She went out of her way to help me
Was kind amd friendly

11 June 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Hi Lisa 😊
Wonderful to hear how well you were looked after.
Her kindness and willingness to go out of her way really shine through.
Thanks for sharing your visit with us. -Ayesha

Rated 5 out of 5 stars

Sabeya had the best service

Sabeya had the best service

11 June 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Hi Sergii, it is wonderful to hear that you received such an exceptional level of care during your recent interaction. We always aim to deliver top-tier support, and we are incredibly glad Sabeya could step in to look after you so well. -Shivam

Rated 5 out of 5 stars

Great customer experience

Thasnia did a excellent job in serving me and answering all my queries. A great asset to your team.

23 May 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Hi Oladipo, it’s great to hear you had a positive experience and that Thasnia was able to support you and answer all your queries with care. We really appreciate your kind words about the team. -Kishan

Rated 5 out of 5 stars

I came in to upgrade my sim contract…

I came in to upgrade my sim contract and i was offered a new deal which includes roaming and that was very good for me for my travels. Thank you Ogo.

23 May 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Hey Tomas! 🌷We’re thrilled to know Ogo made your day special. Thank you for sharing such uplifting feedback! 💫☺️ -Kashish

Rated 5 out of 5 stars

Thanks very I appreciate the service…

Thanks very I appreciate the service provided as my phone has been stolen and Tanjana was very professional in assisting me thanks 😊 very much 👍 😀

21 May 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Thank you for your feedback, Angela. We’re glad to hear that Tanjana supported you during a difficult moment and made sure everything was handled with care. -Maryalex

Rated 5 out of 5 stars

Hello

Hello, I'd really like to share my positive experience with Three Barking. This isn't my first time here, and I'd like to point out that the staff and service are excellent and impeccable. They're always happy to help, resolve even the most challenging issues, and offer the right solutions. I'd especially like to mention a member of this team, Shaz; she's fantastic, very professional, and has been incredibly helpful on numerous occasions. I highly recommend Three Barking. 10 out of 10. Sincerely, Radmila from Ukraine.

13 May 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Hey Radmila, you’ve made us smile big! Shaz turned your visit into something fabulous, friendly, and sparkling with good vibes. ☺️ We’re overjoyed you left feeling valued, and we couldn’t be prouder of the team for creating such a standout moment. ⭐ Here’s to many more magical times together! 🎉 -Kashish

Rated 5 out of 5 stars

I was very pleased with the way i was…

I was very pleased with the way i was received and atteneded to by Tanjana. I will want to come again

15 May 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Hello Osahon, we’re so glad you’re happy with our service from Tanjana, thank you so much for the ⭐⭐⭐⭐⭐ review! -Kashish

Rated 5 out of 5 stars

Tanjana from the Barking store…

Tanjana from the Barking store demonstrated a very professional conduct, was super friendly and was very helpful and made my experience very straightforward.

12 May 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Hi Kelly, we are pleased to hear about your visit to the Barking store. It is wonderful that Tanjana provided such a clear and welcoming experience while ensuring everything remained simple for you. -Kishan

Rated 5 out of 5 stars

It was well tailored to my needs

It was well tailored to my needs, Ogo helped out and explained perfectly well on various options I could opt for. Great communication and costumer relations

6 May 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

That's fantastic, Paul! 🎉 It’s great to hear that Ogo took such good care of you and made sure everything was tailored to your needs. 😇 -Prabhjeet

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Great staff

3 May 2026
Unprompted review
Three UK - 3Store Barking logo

Reply from Three UK - 3Store Barking

Hey Gursimran, it’s fantastic to hear how we made your visit so smooth. Your feedback truly means a lot to us! 🥰 -Kashish

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