My only issue I want to raise is the slow Think Markets Trading App. The system is slow, it hangs for seconds before moves. It's slow to execute trades.
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What people talk about most
Reviews shaping this summary
The backtesting session in your broker . Needs improvement. You guys should make it faster , It's was a little bit slow . The replay button should be faster
Company replied
Iam trading with thinkmarkets since 2022 my experience with them was amazing,they always solve all my problems in short time,also they customer support is realy responsive especially Mr.Anwar abo hoje... See more
Company replied
I've been using ThinkMarkets for a while now, and it's been an absolute game-changer for my trading experience. The platform is intuitive, with super tight spreads, lightning-fast execution, and a w... See more
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Company details
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- Alternative Financial Service
- Financial Institution
- Investment Service
- Non-Bank Financial Service
About ThinkMarkets
Written by the company
Established in 2010, ThinkMarkets is a multi-awarded premium provider of online trading services. With over 15 years of experience, we're composed of a global team of 200+ professionals across 11 international offices, committed to ThinkMarkets' mission to become the leading trading platform of choice across the world.
Licensed by leading financial authorities, including the FCA, ASIC, DFSA, and more, ThinkMarkets offers traders a safe and secure way to access the financial markets, such as forex, stocks, indices, cryptocurrencies, commodities, ETFs, and futures.
ThinkMarkets traders are empowered by the company's cutting-edge and proprietary trading platform, ThinkTrader. Available on web, iOS, and Android, ThinkTrader comes equipped with advanced technical analysis tools and powerful features, including full TradingView integration so traders can trade directly on TradingView, Traders' Gym, and TrendRisk Scanner, all designed to help traders make well informed decisions.
Powered by ChelseaAI. At the centre of this innovation is ChelseaAI, our AI-powered trading assistant, built directly into ThinkTrader to deliver real-time market insights, contextual analysis, and personalised support so traders can act with more confidence and clarity.
ThinkMarkets is known for its superior trading conditions, with spreads going as low as 0 pips, execution speed processed in milliseconds, dynamic leverage that adapts to market conditions, and zero-commission* trading on thousands of instruments.
New traders are well supported by a 24/7 multilingual Customer support team and a diverse range of beginner-friendly account types to choose from, including hands-off trading platforms like ThinkCopy*. We also pride ourselves as an education-first broker, regularly publishing trading guides, hosting webinars, and arranging live seminars in select locations.
Our efforts to provide outstanding excellence with every trade have not gone unnoticed in the industry. ThinkMarkets has been the proud recipient of multiple awards over the years for its innovative technology, world-class support, and exceptional CFD trading conditions.
Derivative products are leveraged products and can result in losses that exceed initial deposits. Please ensure you fully understand the risks and take care to manage your exposure and seek independent advice if necessary.
*available depending on certain jurisdictions
Please note: This Trustpilot profile represents ThinkMarkets entities outside the EU and does not relate to ThinkMarkets’ CySEC-regulated EU entity.ThinkMarkets - A leading mobile-first provider of CFD trading across FX, equities, indices, and more
Written by the company
- ThinkTrader
- An intelligent platform to power your trading, every step of the way.
- World Class Support
- Our multi-lingual client service team is here to assist you 24 hours a day, 7 days a week
ThinkTrader Platform
Check our our award-winning trading platform, ThinkTrader
Trade with confidence
Contact info
35 New Broad St, EC2M 1NH, London, United Kingdom
- +44 203 514 2374
- support@thinkmarkets.com
- www.thinkmarkets.com
3.5
Average
544 reviews
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ThinkMarkets
ThinkMarkets: A Game-Changer in Trading Experience
I've been trading with ThinkMarkets for a while now, and I'm blown away by their exceptional service! The platform is user-friendly, and their customer support team is always on point. Fast execution, competitive spreads, and a wide range of trading instruments - they've got it all!
What really stands out is their transparency and reliability. No hidden fees or surprises, just straightforward trading. The mobile app is super convenient too, allowing me to stay on top of markets wherever I am.
ThinkMarkets has genuinely elevated my trading experience. Highly recommend!
13 August 2025
Unprompted review
Reply from ThinkMarkets
Hello Adah,
Thank you so much for sharing your feedback with us! We're very pleased to hear about your experience. We understand how important trust is, and we're so glad to have earned it.
Your kind words mean a lot to us, and we're committed to being with you every step of the way. We wish you all the best with your trading!
Warm regards,
The ThinkMarkets Team
I'm a trader with this broker for a…
I'm a trader with this broker for a while and didn't notice anything bad. I hope they contnue in this way.
2 February 2025
Unprompted review
Reply from ThinkMarkets
Dear Abdel,
Thank you for sharing your positive review with us! We are truly grateful for your feedback, and we wish you all the best!
Kind regards,
The ThinkMarkets Team
An exceptional online broker
ThinkMarkets is a reputable online broker offering a wide range of financial instruments, including forex, CFDs, and cryptocurrencies. Its key strengths include strong regulation, competitive spreads, and advanced trading platforms. However, some traders have reported issues with customer support and withdrawals. Overall, ThinkMarkets is a solid choice for traders seeking a diverse range of instruments and competitive pricing, provided they manage risks and understand the broker's terms.
3 September 2025
Unprompted review
Reply from ThinkMarkets
Dear Amusan,
Thank you for sharing your review! We’re glad to hear you value our regulation, competitive pricing, and platforms. We also appreciate your constructive feedback, which we’ll continue to use to improve our services and enhance the trading experience for all clients.
We wish you all the best with your trading!
Warm regards,
The ThinkMarkets Team
ThinkMarkets is a reliable and…
ThinkMarkets is a reliable and user-friendly broker. Their trading platform is smooth, spreads are competitive, and customer support is responsive. I especially appreciate the wide range of assets available and the security they provide, which makes trading feel safe and professional.
18 September 2025
Unprompted review
Reply from ThinkMarkets
Dear client,
We sincerely appreciate your valuable feedback. It's great to hear that you are happy with our service, the offered spreads as well as our Support team. Your satisfaction is what drives us to aim for more! We wish you all the best with your trading.
Kind regards,
The ThinkMarkets Team
This broker is very good I love the…
This broker is very good I love the spread and their deposit and withdrawals are very fast
20 September 2025
Unprompted review
Fraudulent Practices at ThinkMarkets
My account was liquidated for absolutely no just cause, I complained to think Market to fix the error and restore the balance on my account, instead of doing so they sent me a falsified daily trading statement containing series of trades I never took. If ThinkMarkets fails to restored my account balance then it is very clear they are absolutely a scam outfit and if you care about your hard earn money avoid ThinkMarkets by all means, my name is Sunday Ekpe, my trading account number is 10028758.
17 September 2025
Unprompted review
Reply from ThinkMarkets
Dear Sunday,
Thank you for sharing your feedback. We understand your concern and we take every case like this seriously. Our team conducted an investigation and we can see that they communicated with you regarding the outcome.
As mentioned in our email, the findings showed no issues with our platform or liquidity providers at the time of the events. The liquidation occurred because the margin in the account was not sufficient to sustain the positions during a period of unusually high market volatility.
We know this can be disappointing, and we want to reassure you that we are committed to providing a fair and transparent trading environment. To help minimize the risk of similar situations in the future, we recommend ensuring there are sufficient funds available in your account, particularly when major market events are expected, as these can create sharp and rapid price movements.
If you would like further clarification & guidance on margin management, our Support team is always available to help.
Best regards,
The ThinkMarkets Team
Great Plattform
Great Plattform. Low spreads and nice layout design.
9 September 2025
Unprompted review
Reply from ThinkMarkets
Dear Benjamin,
Thank you for the positive review. It is great to hear that you are happy with our service! We wish you all the best with your trading.
Warm regards,
The ThinkMarkets Team
Delayed Withdrawal and Lack of Support
The withdrawal process is not as simple and efficient as the deposit process. After 48hrs my withdrawal remains pending. There's also no communication from customer support.
I am used to receiving my withdrawals instantly with other brokers. This is disappointing!!
29 August 2025
Unprompted review
Reply from ThinkMarkets
Thank you for sharing your feedback. We’re sorry to hear about the delay with your withdrawal. Please reach out to us at support@thinkmarkets.com with your account details so our team can review this promptly and provide you with an update.
We appreciate your patience and the opportunity to resolve this for you.
- The ThinkMarkets Team
Great and patient support
I am so happy with their support ,I opened two accounts with them because I had trouble with logging in,then their Support assited me to register with just one account and they made it so easy and they were so patient with me .I trust that I won't regret having them as my broker since I have also heard great recommendations from them.
26 August 2025
Reply from ThinkMarkets
Thank you for your detailed feedback! We’re delighted to hear that our support team was patient, helpful, and made the process of resolving your account issue easy. We’re honored to have earned your trust.
- The ThinkMarkets Team
Very easy to sign up
Very easy to sign up. Highly recommend. Approval process was quick. I like synt to trade and is 24/7.
29 August 2025
Unprompted review
Reply from ThinkMarkets
hank you for sharing your experience! We’re glad that registering was easy, approval was fast, and that you’re enjoying synthetic trading.
- The ThinkMarkets Team
Finally, a Broker I Can Rely On Long-Term
Trading with ThinkMarkets has been a smooth experience from the start. The platform is stable and responsive, and I’ve noticed trades execute without delay. Handling money has also been hassle-free — deposits and withdrawals have always gone through without issues. What stands out most is their support team; they’re quick to step in whenever needed, which gives me extra confidence. Add to that fair spreads and a good range of tools for different trading styles, and it feels like a broker built for the long haul.
1 July 2025
Reply from ThinkMarkets
Thank you for such a detailed review! We’re delighted to hear that you value our stable platform, smooth execution, reliable funding, and responsive support. It’s great to know that ThinkMarkets has earned your trust for the long term.
- The ThinkMarkets Team
Withdrawal limit sucks
I have been trading with Thinkmarkets for a while now, somehow recently they introduced a new feature that limits you from withdrawing your funds completely, there is now a deposit minimum which is higher and a limit to your withdrawal, WHAT A TERRIBLE FEATURE!
I HAVE SINCE STOPPED TRADING WITH THEM.
26 August 2025
Unprompted review
Reply from ThinkMarkets
Thank you for sharing your feedback. We’re sorry to hear about your disappointment regarding the recent withdrawal changes, and we’d like the chance to review this further with you. Please contact us at support@thinkmarkets.com so our team can assist you directly.
- The ThinkMarkets Team
easy access to a variety
this platform is 1 of the best i have ever used its so simple and easy to access and it has an variety of trading strageties that can be used. with that being said to fund your account its easy than i thought it makes my live easier than ever hope every trader start using think markets very very good and easy to access no 1 recommended platform
26 August 2025
Unprompted review
Reply from ThinkMarkets
Thank you for your wonderful feedback! We’re delighted to hear that you find our platform simple, versatile, and easy to fund. It’s great to know that ThinkMarkets has made your trading journey smoother.
- The ThinkMarkets Team
Stoped out and my margin was not below 50%
I have been a long time customer of thinktrader. I have a thinktrader account and using their app for trading. Recently they have stopped out my account and wiped my capital purposely while my margin level was 127%!!!I have opened trading investigation and writing emails back and fourth send them a clear evidence from their thinktrader app yet they did not issued reimbursement for me!!! I will update this review if/when I receive reimbursement but for now avoid this broker as they are not honest and they do not abide to their own published rules! I will report them to regulating bodies.
Just read their reply to me, they didint even my review "crypto withdrrawal" !Ridicolous. My issue is clrarly stateed. Stay away from them they did not reimbursed money stolen from me on unjustified stop out.
17 August 2025
Unprompted review
Reply from ThinkMarkets
Thank you for reaching out. We’re sorry to hear about your experience and would like to assist you right away. Please contact us directly at support@thinkmarkets.com
with your account details so our team can review the status of your crypto withdrawal and provide you with a clear update.
We appreciate your patience and look forward to resolving this for you.
- The ThinkMarkets Team
Fast sign up easy and step by step…
Fast sign up easy and step by step guide .
25 August 2025
Unprompted review
Reply from ThinkMarkets
Thank you for sharing your experience! We’re delighted that our onboarding process was smooth and straightforward.
- The ThinkMarkets Team
ThinkMarkets Has Been Great
Thinkmarkets has been great from the moment I registered with them. Can't complain. If I do have a problem thats not resolved trust I will be back here to let you know
25 August 2025
Unprompted review
Reply from ThinkMarkets
Thank you for your feedback! We’re glad to hear that your experience with ThinkMarkets has been great from the start, and we’re always here to help should you ever need assistance.
- The ThinkMarkets Team
I registered anWithdrawal Pending for Three Months on ThinkMarkets account with…
I registered an account with ThinkMarkets and made a profit after trading. I submitted a withdrawal request on May 23, and it has now been three months, but the funds have still not been received. Every time I contact customer service, they just say the funds are in circulation, and then I receive no further response.
23 May 2025
Unprompted review
Reply from ThinkMarkets
Dear Bright,
Thank you for bringing this to our attention. We understand how concerning a pending withdrawal can be and want to help resolve this for you.
Please contact us directly at support@thinkmarkets.com with your account details so our team can review your case promptly and provide you with a clear update.
We appreciate your patience and look forward to assisting you.
- The ThinkMarkets Team
I have asked for a withdrawal through…
I have asked for a withdrawal through crypto and they haven’t paid my withdrawal after 24h and what ever i ask for theye wont br any help so helllllloooo? How much longer should i wait.
20 August 2025
Unprompted review
Reply from ThinkMarkets
Thank you for bringing this up. According to our records, your withdrawal requests have already been processed. If you’re still experiencing any issues receiving the funds, please contact us directly at support@thinkmarkets.com so our team can check further and assist you right away.
We appreciate your patience.
- The ThinkMarkets Team
MY experience with ThinkMarkets has…
MY experience with ThinkMarkets has been really great so far.What stood out to me is how easy the platform is to use and how quickly I was able to create an account. and I've found their customer support to be responsive and professional whenever I need assistance. I also think the company is doing very well I'm making trading accessible for everyone. Their spreads are competitive. They provide useful resources and make it easier to learn and grow as a trader. Overall I'm satisfied and would reccomend ThinkMarkets to others.
20 August 2025
Unprompted review
Reply from ThinkMarkets
Hello Sandiso,
Thank you for your kind words! We’re delighted to hear that your journey with us has been smooth and that our team and tools have been helpful along the way.
Creating an accessible trading environment for all clients is at the core of what we do, and your feedback motivates us to keep improving.
Best regards,
The ThinkMarkets Team
Highly recommend for synthetic indices
As a synthetics trader, ThinkMarkets is solid for me. The app is smooth, trades execute fast, and I haven’t had issues with deposits or withdrawals. Their support team actually replies quickly, which is rare in this space.
Spreads are fair, and they’ve got good tools for both beginners and more experienced traders. Honestly, it feels like a broker I can trust long-term.
If you’re looking for a reliable place to trade, I’d recommend giving them a try.
19 August 2025
Unprompted review
Reply from ThinkMarkets
Dear Btecla,
Thank you for sharing your experience! We’re glad to know the platform and service have met your expectations. Providing traders with reliable tools, fair pricing, and responsive assistance is our priority, and it’s great to hear this has helped you trade with confidence.
We wish you continued success with your trading!
Best regards,
The ThinkMarkets Team
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